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BestDrive Service Technician (EG)

Company Description

BestDrive, a wholly owned subsidiary of Continental, is quickly becoming the top choice among commercial trucking fleets for our high-quality products and exceptional service. BestDrive Commercial Tire Centers specializes in providing fleet customers with innovative tire solutions including award-winning Continental and General Tire brand products, innovative commercial solution products such as ContiPressureCheck, and a wide array of multi-brand truck tires to address all market segments. Since our founding in 2012, we presently have 25 locations throughout the United States and continue to rapidly expand our footprint throughout the country.

Job Description

The Tire Service Technician position is essential to our business. This person must be able to properly dismount, mount, balance, and repair Commercial Vehicle and Medium Truck tires. Employees will be responsible for all aspects of tire and related service and repair for off-the-road equipment (construction, earthmoving, mining, farm etc.) as well as other duties as assigned by the manager.

HOW YOU WILL MAKE AN IMPACT - 

  • Mount/Dismount/Install tires & tire/wheel assemblies
  • Load/Unload tires on and off trucks
  • Repair Tires
  • Follow established procedures to inspect tires and wheels before and after service.
  • Determine repairable tire conditions and make such repairs.
  • Review work orders and discuss work with supervisors.
  • Document work performed accurately and according to company policy.
  • Operate heavy-duty tire service equipment and tools including boom cranes, cribbing, jacks, compressors, and electric and hydraulic equipment.
  • Unbolt and re-bolt wheels from/to equipment, using lug wrenches and other hand and power tools.
  • Mount and dismount any type of off-the-road tire including but not limited to multi-piece rims.
  • Perform emergency road service calls on nights and/or weekends on a rotating basis.
  • Proper maintenance of assigned service vehicle including an appearance as well as onboard service equipment and tools.
  • Comply with OSHA regulations and safety requirements pertaining to this position.

Qualifications

WHAT YOU BRING TO THE ROLE - 

  • Must be 18 years or older
  • Valid Driver’s License
  • Ability to pass a DOT physical
  • The ability to work in a fast-paced, customer service-oriented environment.
  • Ability to work on a team and independently
  • Ability to communicate, verbally and written, clearly and professionally with co-workers and management.

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

ADDITIONAL WAYS TO STAND OUT -

  • High School Diploma or equivalent
  • 1-2 years of tire service technician experience
  • CDL License a plus•
  • TIA certification

Additional Information

Work Environment & Physical Requirements

  • Work hours are generally 7-5 Monday – Friday.  Saturday and evenings as needed; may have little to no advance notice.
  • Safety is our highest priority and safety procedures/guidelines must be followed.
  •  This position operates in all types of indoor and outdoor work environments, therefore exposure to heat and cold is to be expected.
  • While performing the duties of this job, the employee is regularly required to stand, bend, climb, lift, and walk. 
  • Required to handle hazardous materials and wear various forms of protective equipment (safety shoes, gloves, protective eyewear, etc.). Comply with OSHA regulations and safety requirements. 
  • Required to lift 75-100 lbs. routinely; may be required to occasionally lift up to 150 lbs. individually.

THE PERKS

  • Immediate Benefits
  • Paid Time Off
  • Employee Discounts, including tire discounts
  • Employer 401(k) Match
  • Diverse & Inclusive Work Environment
  • Employee Assistance Program
  • Future Growth Opportunities
  • And more benefits that come with working for a global industry leader!

EEO-Statement:

EEO / AA / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities, where they apply. To be considered, you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process, please reply to [email protected] or contact US Recruiting at 248.393.5566. This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application, if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a call back.

 

Ready to drive with Continental? Take the first step and fill in the online application.

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Average salary estimate

$47500 / YEARLY (est.)
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max
$40000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About BestDrive Service Technician (EG), Continental

At BestDrive, we're on the lookout for a dedicated BestDrive Service Technician to join our vibrant team in Charlotte, NC! As a part of the Continental family, we pride ourselves on being the preferred choice for commercial trucking fleets, delivering high-quality tire products and exceptional service. In this role, you'll be cutting your teeth on all things tires, from mounting, balancing, to repairing our commercial and medium truck tires. The job is not just about getting your hands dirty; it also offers the chance to operate heavy-duty tire service equipment and tools. On top of that, you will be engaging with a variety of off-the-road equipment such as those used in construction and mining. We're all about teamwork here, so you will also interact closely with your supervisor, ensuring the workflow is seamless and efficient. The ideal candidate will be someone who is customer-oriented and ready to jump in, no matter the work environment, whether it's sizzling sun or brisk cold. Plus, you’ll need to follow strict safety protocols to keep you and your teammates safe while on the job. BestDrive is all about creating opportunities for growth and fostering a diverse and inclusive work environment, plus you’ll enjoy perks like paid time off and employee discounts. If you’re excited about the challenge and ready to join a community that thrives on innovation and excellence, then we encourage you to apply!

Frequently Asked Questions (FAQs) for BestDrive Service Technician (EG) Role at Continental
What are the primary responsibilities of a BestDrive Service Technician in Charlotte, NC?

As a BestDrive Service Technician in Charlotte, NC, your primary responsibilities include mounting, dismounting, balancing, and repairing commercial vehicle and medium truck tires. You'll also service off-the-road equipment, such as those used in construction and earthmoving. Additionally, you’ll need to ensure proper maintenance of service tools and equipment, comply with safety regulations, and document the work performed accurately.

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What qualifications do I need to apply for the BestDrive Service Technician role?

To apply for the BestDrive Service Technician role, you need to be at least 18 years old, possess a valid driver’s license, and pass a DOT physical. Ideally, candidates should have a high school diploma or equivalent, with 1-2 years of relevant experience in tire servicing considered a plus. A CDL license and TIA certification stand out as additional assets.

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Does working as a BestDrive Service Technician in Charlotte involve heavy lifting?

Yes, working as a BestDrive Service Technician in Charlotte does require heavy lifting. You should be prepared to lift between 75 to 100 lbs. routinely, and occasionally lift up to 150 lbs. This is crucial for performing tire service tasks safely and effectively.

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What benefits are offered for BestDrive Service Technicians at the Charlotte location?

BestDrive offers a variety of benefits for Service Technicians, including immediate medical benefits, paid time off, employee discounts on tires, and participation in a 401(k) plan with employer matching. Additionally, there are opportunities for growth and development in a diverse and inclusive environment.

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What kind of work environment can I expect as a BestDrive Service Technician?

As a BestDrive Service Technician, you'll work in both indoor and outdoor settings, which means you'll experience exposure to varying weather conditions. The job is physically engaging, requiring you to stand, bend, climb, lift, and walk regularly. Safety at BestDrive is of the highest priority, so adherence to safety procedures is required on all job sites.

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Common Interview Questions for BestDrive Service Technician (EG)
What experience do you have that qualifies you for the BestDrive Service Technician role?

Highlight any previous positions you held in tire services or related fields. Discuss specific tasks you handled, such as mounting or balancing tires, as well as any heavy-duty machinery you operated, illustrating your proficiency and hands-on experience.

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How do you ensure quality and safety in your tire servicing work?

Emphasize the importance of following established procedures and safety regulations. You might mention inspecting tires before servicing, accurately documenting your work, and using personal protective equipment consistently to ensure a safe working environment.

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Can you describe a time when you had to work under pressure?

Provide an example where you had to manage time effectively in a fast-paced environment. Discuss what the challenges were, how you prioritized tasks, and how you ensured that work quality remained high despite the pressure.

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What steps do you take to keep your work environment clean and organized?

Explain your organizational strategies, such as routinely cleaning up your workspace, keeping tools and equipment in designated areas, and systematically documenting work progress, demonstrating your commitment to an efficient work environment.

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Have you ever had to resolve a conflict with a team member or supervisor? How did you handle it?

Share a specific experience where a conflict arose. Detail how you approached the situation calmly, focused on effective communication, and worked towards a resolution that preserved teamwork and respect.

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How would you handle an emergency road service call?

Discuss your approach to prioritizing customer safety and communication. Describe the steps you'd take to assess the situation quickly, arrive prepared, and carry out the necessary service in a timely manner.

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What do you find most challenging about working with tires and tire service equipment?

Reflect on specific challenges you've faced, such as dealing with multi-piece rims or heavy weights. Highlight how you overcome these obstacles through training and adherence to safety practices, ensuring quality service.

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Why do you want to work for BestDrive?

Articulate your appreciation for BestDrive’s commitment to quality and customer service. Discuss how you align with the company's core values and how the opportunities for growth and a supportive environment excite you.

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What is your approach to learning new techniques or technologies in tire services?

Describe your proactive attitude towards learning, emphasizing that you seek out training programs, online resources, and on-the-job experience to stay current with industry advancements and best practices.

Join Rise to see the full answer
How do you prioritize safety during your tire service tasks?

Talk about your commitment to safety protocols, such as utilizing the proper PPE, following OSHA guidelines, and ensuring all equipment is in good working order before beginning tasks, showcasing your responsibility in maintaining a safe workspace.

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DATE POSTED
March 20, 2025

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