Medical Practice Asst- PRN

As a Medical Practice Assistant at Cooper University Health Care, your responsibilities will include performing various tasks in ambulatory settings, such as assisting healthcare providers with patient care, managing clerical duties, and ensuring that clinical environments are organized and compliant with regulatory standards. This multifaceted role allows you to utilize your skills effectively in both clinical and administrative capacities.

To qualify for the Medical Practice Assistant position at Cooper University Health Care, candidates must have at least a High School Diploma or its equivalent, plus either one year of recent medical assistant experience or a documented externship in a medical office. Additionally, candidates must complete an accredited medical assisting program and hold current BLS/CPR certification from the American Heart Association.

Cooper University Health Care prefers candidates who have at least one year of recent experience working in a medical facility or a successful externship in a medical office. Experience with EKGs, vital signs, venipuncture, and injections is essential, while familiarity with the Epic electronic health record system is considered a plus for this role.

Cooper University Health Care is committed to the professional growth of its Medical Practice Assistants by providing opportunities for career development and training. Employees have access to various professional development programs that help them enhance their skills, stay updated with industry standards, and ultimately advance in their careers within the organization.

An ideal Medical Practice Assistant at Cooper University Health Care should possess excellent organizational skills and effective communication abilities. Teamwork and customer service skills are vital, as you'll be interacting with patients and other healthcare professionals regularly. Demonstrating a proactive attitude towards patient care and adherence to regulatory standards also defines a successful candidate in this role.

When answering this question, reflect on your passion for healthcare and how it drives you to help patients. Share specific experiences or moments that motivated you to join this field, such as a personal encounter with healthcare or a desire to improve patient outcomes.

Be specific about the types of vital signs you’ve monitored and your experience conducting EKGs. Highlight any training you've received, and discuss how you ensure accuracy and patient comfort when performing these tasks.

Explain your organizational skills and how you assess urgent tasks versus those that can wait. Share a specific method or tool you use to manage your workflow effectively, such as lists or scheduling apps.

Define excellent customer service in terms of empathy, communication, and efficiency. Provide an example from your past experience where you went above and beyond for a patient or resolved a challenging situation.

Discuss your conflict resolution skills and provide an example of a difficult situation with a patient. Describe how you remained calm, listened to their concerns, and found a solution that satisfied everyone involved.

Research Cooper's values and mission, then align them with your career goals. Share what excites you about their commitment to innovation and patient care, and how you see yourself fitting into the team.

Highlight any resources you utilize, such as industry publications, training sessions, or continuing education courses. Discuss how you implement this knowledge in your daily practice to maintain compliance.

Share a specific example that highlights your teamwork skills. Explain your role in the team, the task you were working on, and how your collaboration led to success.

Discuss strategies such as prioritizing tasks, delegating when appropriate, and remaining focused on quality performance. Provide an example of a previous experience where you successfully managed multiple tasks.

Identify a strength that directly relates to the role, such as attention to detail or communication skills. Provide examples of how this strength has positively impacted your work in past positions.