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Distribution Center Supervisor

Oversee daily operation in the Utah or Orem warehouses while setting daily expectations and meeting goals set by the Sr. Warehouse Manager on a daily/weekly basis. 


Duties and Responsibilities
  • Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
  • Manages the execution of processed and verified orders for franchise partners to ensure timely delivery of all products while maintaining accuracy on a per order basis.
  • Complies with federal, state, and local warehousing, material handling, and shipping requirements by enforcing adherence to requirements; advising management on needed actions.
  • Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.
  • Controls inventory levels by communicating with inventory personnel conducting physical counts; discuss issues with manager and team to ensure issues are found and fixed
  • Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.
  • Maintains clean work area, organized product, pulled product for customer orders and prepared for shipping.
  • Maintain a safe working environment in which employees work.  Monitor safety and report all issues to the Warehouse Manager.
  • Help foster a positive work environment within the warehouse.
  • Be an advocate for the Crumbl company on all process/procedural changes.
  • Completes warehouse operational requirements by scheduling and assigning employees; following up on work results.
  • Maintains warehouse staff job results by coaching employees.
  • Contributes to team effort by accomplishing related results as needed.
  • Manages all warehouse operations when the Warehouse Manager is not present.
  • Acts in a supporting role to the Warehouse Manager at all times.
  • Job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.


Qualifications
  • High School or GED 
  • Minimum 1+ year of leadership experience
  • 3+ years experience working safely in a fast-paced warehouse environment handling heavy packages
  • Experience with inventory management and shipping & receiving processes
  • Computer and Customer Experience Skills
  • Certified forklift operator
  • Experience in warehouse operations


Working Conditions
  • Warehouse, indoor environment.  May occasionally work outdoors.
  • Often wear safety attire when in a warehouse, such as safety vests and steel toe shoes.
  • Work close to other people, such as when sharing office space.
  • May be exposed to loud or distracting sounds or noise levels.
  • Driving a vehicle to conduct work. 
  • May be required to work on weekends and holidays if needed
  • Available to travel to Ohio warehouse as needed.
  • Orem warehouse team will report directly to this position.



Benefits & Perks


- Medical, dental, and vision benefits

- 15 days PTO/year

- 10 paid holidays

- Paid parental leave

- Personal phone bill reimbursement

- Gym reimbursement

- Corporate DoorDash® DashPass membership

- Regular company and team activities

- 401k with competitive matching contribution plan

- Excellent opportunities for career growth

- Work in a hyper-growth company


Crumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.


Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.


Crumbl’s 200+ unique cookie flavors rotate weekly and are served in our famous pink box! 


Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.


Recruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.

Average salary estimate

$57500 / YEARLY (est.)
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$50000K
$65000K

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What You Should Know About Distribution Center Supervisor, Crumbl

As a Distribution Center Supervisor at Crumbl, located in beautiful Orem, UT, you will play a crucial role in overseeing the daily operations of our warehouse. Your responsibilities will include setting daily goals and managing expectations in collaboration with the Sr. Warehouse Manager. You'll ensure that all orders processed for our franchise partners are accurate and delivered on time. This is an exciting opportunity to work in a fast-paced environment where you will be responsible for maintaining warehouse operations, safeguarding our inventory, and fostering a positive work culture among employees. You'll work closely with your team to implement safety measures, maintain clean work areas, and ensure compliance with federal and state regulations. With a hands-on approach, you will inspect equipment and manage shifts, all while supporting your team and contributing to our growth. If you enjoy leading a team and want to be part of a dynamic company that is transforming the dessert experience with our famous cookie offerings, Crumbl wants you to be part of this journey. Expect to make a significant impact in our operations and enjoy various benefits, including 15 days of PTO, paid parental leave, and excellent career growth opportunities. Join us at Crumbl, where your work contributes to a fun and vibrant community fueled by enthusiasm and passion for cookies!

Frequently Asked Questions (FAQs) for Distribution Center Supervisor Role at Crumbl
What are the responsibilities of a Distribution Center Supervisor at Crumbl?

The Distribution Center Supervisor at Crumbl is responsible for overseeing daily warehouse operations, managing team expectations, executing verified orders for franchise partners, maintaining safety compliance, and contributing to a positive work environment.

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What qualifications do you need to be a Distribution Center Supervisor at Crumbl in Orem?

To qualify for the Distribution Center Supervisor position at Crumbl, candidates should have a high school diploma or GED, a minimum of one year of leadership experience, and about three years of experience in a fast-paced warehouse environment.

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What benefits do Distribution Center Supervisors at Crumbl receive?

Distribution Center Supervisors at Crumbl enjoy benefits such as medical, dental, and vision coverage, 15 days of PTO per year, paid holidays, a corporate DoorDash® DashPass membership, gym reimbursement, and a 401(k) with competitive matching.

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What is the work environment like for a Distribution Center Supervisor at Crumbl?

The work environment for a Distribution Center Supervisor at Crumbl is typically indoor in a warehouse setting. Supervisors are required to wear safety attire, such as safety vests and steel-toed shoes, and may be exposed to potentially loud or distracting conditions.

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Is prior experience necessary for the Distribution Center Supervisor role at Crumbl?

Yes, prior experience is essential. Crumbl prefers candidates with at least one year of leadership experience and three years in a warehouse, including inventory management and shipping processes, to ensure they succeed in this role.

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Common Interview Questions for Distribution Center Supervisor
Can you describe a time when you successfully managed a team in a warehouse setting?

When answering this question, highlight your leadership style and how you motivated your team. Be specific about the challenges you faced and the outcomes achieved, using metrics or qualitative results to illustrate your impact.

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How do you ensure safety in the warehouse environment?

Discuss your approach to enforcing safety protocols, conducting regular safety training, and how you engage your team in creating a safety-first culture. Providing examples of how you've previously identified and addressed safety concerns can enhance your answer.

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What do you consider when setting daily goals for your team?

Emphasize the importance of aligning team goals with overall business objectives, considering team capacity, historical data, and the skillsets of employees, while also being adaptable to changing conditions in the warehouse.

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How do you handle conflicts between warehouse staff?

Articulate your conflict resolution approach, highlighting active listening and mediation skills. Situate your response in real-life situations, ensuring to reflect on the importance of maintaining a collaborative work environment.

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What software or tools have you used in managing warehouse operations?

Mention specific inventory management systems you've worked with, focusing on how you've leveraged technology to improve efficiency and accuracy in the operations. Providing concrete examples can demonstrate your proficiency.

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How do you prioritize tasks and manage your time effectively?

Explain your prioritization process, such as how you assess urgency and importance. Illustrate this with examples of past experiences where your time management led to successful outcomes.

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What strategies do you implement to maintain accuracy in order processing?

Detail specific strategies you utilize, such as double-checking processes, conducting regular training for staff, and using technology for tracking orders to ensure high accuracy rates.

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Have you ever implemented a new process or policy in a warehouse? What was the impact?

Share a specific instance where you introduced a policy or process. Discuss the rationale behind it, how you communicated it to your team, and the measurable outcomes that followed.

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Can you discuss an experience where you had to adapt quickly to changes in the warehouse?

Provide an example where you faced unexpected challenges, explaining how you prioritized and adapted quickly. Focus on illustrating your problem-solving skills and experience in maintaining warehouse efficiency.

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Why do you want to work for Crumbl as a Distribution Center Supervisor?

Craft a personalized response that connects your values or passion for the dessert industry with Crumbl’s mission. Highlight your desire to grow within a dynamic company that values teamwork and innovation.

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Crumbl: It started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. Crumbl was established in 2017 in Logan, Utah. Since that time, more than 77 additional locations have been built to satisf...

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Full-time, on-site
DATE POSTED
January 9, 2025

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