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Product Designer (Earn, WebApp)

About Our Mission

We are building a transformative platform that bridges traditional finance and cryptocurrency, seeking a versatile Product Designer who can create exceptional digital experiences across web and mobile platforms.


Role Overview

We are seeking a Product Designer of 3-6 years experience who will be instrumental in designing, scaling, and improving our product ecosystem. This is not a role tied to a specific product line, but requires a designer with a strong product sense across financial technology domains.


Key Responsibilities:
  • Think of this role as more than just pushing pixels. We're looking for a design partner who sees every interface as a complex puzzle waiting to be elegantly solved. You'll be:
  • Dismantling complex financial product challenges, then reconstructing them into experiences so intuitive they seem almost invisible
  • Challenging existing design paradigms with insightful questions that reveal deeper user needs
  • Navigating the intricate landscape between traditional finance and emerging crypto platforms, translating complexity into clarity
  • Building design solutions that aren't just beautiful, but fundamentally change how users interact with financial technology
  • Bridge engineering precision, product vision, and user expectations
  • This isn't about executing instructions. You are expected to challenge existing industry norms and lead design conversations that reshape how people understand and engage with financial products.


You are someone who:
  • Doesn't just ask "how" something should be designed, but persistently explores "why" it matters
  • Possesses an almost forensic approach to understanding user behavior - using curiosity as your primary investigative tool
  • Can construct nuanced narratives through design, revealing profound insights in seemingly mundane interactions
  • Views ambiguity not as a barrier, but as an invitation to deeper understanding
  • Builds relationships with the same meticulous care you apply to your design craft


Your intellectual toolkit goes beyond technical skills. You are:
  • A master of the strategic question - able to unpack complex problems through thoughtful, precise inquiry
  • Comfortable challenging assumptions, including your own
  • Skilled at creating alignment not through dictation, but through collaborative exploration
  • Driven by a genuine passion for solving meaningful problems, not just completing tasks
  • We're looking for someone who understands that great design is a conversation - with users, with teammates, with the evolving technological landscape.
  • Your portfolio doesn't just showcase designs. It tells a story of systematic problem-solving, of turning user friction into moments of unexpected delight.


Specific Skills Required:
  • Design
  • Proven mastery of end-to-end product design process, from user research and wireframing to high-fidelity prototypes and design systems
  • Expert proficiency in Figma for interface design, prototyping, and maintaining design systems
  • Strong experience with responsive web design principles and mobile-first approaches
  • Demonstrated ability to create and maintain comprehensive design systems and component libraries
  • Proficiency in designing data-heavy interfaces and complex financial workflows
  • Research
  • Experience conducting user research, usability testing, and translating findings into actionable design improvements
  • Ability to analyze qualitative and quantitative data to inform design decisions
  • Proficiency with user testing tools like UserTesting, Maze, or similar platforms
  • Experience with A/B testing methodologies and analyzing test results
  • Tools and Technologies
  • Advanced proficiency in Figma and prototyping tools
  • Proficiency with design collaboration tools (Figjam, Miro, Jira)
  • Familiarity with version control concepts and design version management
  • Experience with analytics tools (Google Analytics, Mixpanel, or similar)
  • Domain Knowledge
  • Understanding of financial products and services, particularly in digital banking or fintech
  • Familiarity with cryptocurrency concepts and blockchain technology
  • Knowledge of financial regulatory requirements and their impact on UX design
  • Experience designing KYC/AML flows and security-conscious interfaces


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Average salary estimate

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$120000K

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What You Should Know About Product Designer (Earn, WebApp), Crypto.com

At Earn, we're on a mission to revolutionize the financial landscape by seamlessly connecting traditional finance with the world of cryptocurrency. We're searching for a skilled Product Designer with 3-6 years of experience to join our team. In this role, you won't just be pushing pixels; you'll be diving deep into complex financial challenges, transforming them into intuitive, user-friendly experiences across our web and mobile platforms. Your knack for asking ‘why’ will guide your thoughtful explorations into user behavior and design strategies. As a part of our dynamic team, your contributions will shape the way users interact with financial technology, making a real impact in a space that often feels daunting. You’ll collaborate with engineers, product managers, and other designers to create solutions that challenge the status quo, ensuring every design communicates powerfully and effectively. Your portfolio will reflect your capacity for systematic problem-solving and the ability to weave narratives through design. You must have a solid grasp of the end-to-end product design process, be an expert in tools like Figma, and carry a familiarity with the nuances of financial products, especially those navigating the crypto landscape. If you possess a detail-oriented mindset and a passion for crafting meaningful user experiences, we want to hear from you!

Frequently Asked Questions (FAQs) for Product Designer (Earn, WebApp) Role at Crypto.com
What are the key responsibilities of a Product Designer at Earn?

As a Product Designer at Earn, your responsibilities will go beyond simply creating beautiful interfaces. You'll dismantle intricate financial product challenges and reconstruct them into intuitive experiences that prioritize user-friendliness. You are expected to challenge existing design paradigms by asking insightful questions, bridge the gap between engineering precision and product vision, and fundamentally change user interactions within financial technology.

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What qualifications do I need to be a Product Designer at Earn?

To qualify for the Product Designer position at Earn, you ideally need 3-6 years of experience in product design. You should be proficient in the full design process, from user research to high-fidelity prototyping, specifically using tools like Figma. An understanding of financial products and familiarity with cryptocurrency and blockchain technology will greatly benefit your application.

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How does Earn define great design for a Product Designer?

At Earn, great design is about engaging in a conversation - with users, teammates, and the continuously evolving tech landscape. A successful Product Designer is someone who nurtures curiosity, relentlessly explores why design decisions matter, constructs narratives through their design choices, and transforms user friction into delightful experiences. It's essential to challenge assumptions and foster collaborative exploration in your work.

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What tools and technologies are essential for a Product Designer at Earn?

A Product Designer at Earn should have advanced proficiency in Figma and prototyping tools, as well as familiarity with design collaboration tools like Figjam, Miro, and Jira. Understanding version control concepts and analytics tools such as Google Analytics or Mixpanel will also enhance your effectiveness in this role. Solid experience with user testing tools will be crucial for conducting and translating the implications of various research methods.

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What does the interview process look like for a Product Designer at Earn?

The interview process for a Product Designer at Earn typically involves a screening call with HR, followed by a technical interview with members of the design team. You may be asked to present your portfolio and explain your design process thoroughly, highlighting problem-solving examples. Expect to participate in design challenges or assessments that allow you to demonstrate your problem-solving skills and your approach to understanding user needs.

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Common Interview Questions for Product Designer (Earn, WebApp)
Can you describe your design process as a Product Designer?

When answering this question, structure your response to illustrate a systematic approach that incorporates user research, ideation, prototyping, and testing. Highlight how you engage stakeholders at each stage and how user feedback influences your design decisions.

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How do you handle feedback on your designs?

Showcase your ability to view feedback as a opportunity for growth. Explain that you welcome constructive criticism and represent the perspectives of users and stakeholders. Discuss a specific instance where you incorporated feedback into your design and how it improved the final outcome.

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What methods do you use for conducting user research?

Identify various user research methods you are comfortable with, such as surveys, interviews, usability testing, and A/B testing. Emphasize how you analyze both qualitative and quantitative data to inform your design choices, ensuring they align with user needs.

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How do you balance user needs with business goals in your designs?

Explain that you prioritize user-centered design while also understanding business objectives. Provide examples of how you've successfully aligned these two areas in past projects, reinforcing that the best user experiences can also drive business success.

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What is a design system, and why is it important?

A design system is a collection of reusable components and guidelines that streamline product design. You could explain that it's important for ensuring consistency across products, fostering team collaboration, and speeding up the design process. Relate this back to your experience creating or maintaining design systems in previous roles.

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How do you stay updated on design trends?

Discuss various sources you use to keep yourself informed, such as design blogs, online courses, and community events. Mention specific influencers, websites, or books you follow, and explain how you integrate these insights into your work.

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Describe a challenging design problem you faced and how you solved it.

Use the STAR method (Situation, Task, Action, Result) to narrate a specific challenge in a previous project. Be sure to illustrate your problem-solving skills, innovative thinking, and the impact your solution had on the project or user experience.

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How do you ensure your designs are accessible to all users?

Emphasize your commitment to accessibility and outline specific strategies you employ, such as following WCAG guidelines, conducting accessibility audits, and incorporating users with disabilities in your testing process. Provide examples of features you've designed with accessibility in mind.

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What tools do you use during the design process?

List the tools you are proficient in, particularly those mentioned in the job description, like Figma and prototyping tools. Explain how you utilize these tools throughout different phases of design, such as wireframing, prototyping, and final design.

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How do you prioritize multiple projects with tight deadlines?

Discuss your time management skills and your approach to project prioritization. You could mention techniques such as creating a priority matrix, collaborating with stakeholders to align on deadlines, and being adaptive to shifts as needed.

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Crypto.com has a mission of putting Cryptocurrency in Every Wallet™ as the pioneering payments and cryptocurrency platform.

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Full-time, remote
DATE POSTED
January 8, 2025

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