Senior Product Designer

A Senior Product Designer at Cartwheel is responsible for leading the design process of key features, engaging in user research, and collaborating with teams across product management, engineering, and data. You'll facilitate sessions to craft user flows, develop visualizations, and create detailed design specifications that ensure a seamless user experience throughout our mental health platform.

To qualify for the Senior Product Designer role at Cartwheel, you should have 5+ years of experience in product design, with a portfolio showcasing your expertise in user research, interaction, and visual design. A strong background in working with engineers and a passion for tackling youth mental health crises are essential. A degree in a design-related field is preferred but not mandatory.

Senior Product Designers at Cartwheel typically use modern design tools such as Figma and collaborate through platforms like Google Suite and Slack. Being technically savvy and able to adapt quickly to new technologies is crucial for effectively managing the design process and delivering high-quality user experiences.

Cartwheel is dedicated to reshaping mental health support for students by partnering with school staff to create engaging and effective interventions. As a Senior Product Designer, you'll play an integral role in designing solutions that enhance coordination among trusted adults in students’ lives and increase families' engagement in care, ultimately fostering a community that prioritizes mental well-being.

At Cartwheel, the team culture is mission-oriented and inclusive, focused on collaboration and support. You'll work with energetic colleagues who bring diverse backgrounds and perspectives to the table, all united by the goal of making a positive impact on youth mental health. Regular in-person retreats and flexible work arrangements further enrich the camaraderie within the team.

When discussing your design process, be sure to outline the steps you took from research and ideation to prototyping and final implementation. Highlight how you incorporated user feedback and collaborated with cross-functional teams to deliver an intuitive and impactful product.

Explain that you prioritize user research, including interviews and usability testing, to gather insights. Discuss how you incorporate that feedback into your design decisions and iterate based on real user interactions to create optimal experiences.

Share your approach to collaboration, emphasizing open communication and adaptability. Mention that you involve engineers early in the design process to ensure feasibility and gather technical insights that could inform your design choices.

Discuss your project management skills and ability to prioritize tasks effectively when faced with demanding timelines. Emphasize your experience in adapting designs quickly without sacrificing quality, which helps maintain momentum in a bustling startup landscape.

Explain that data is crucial in informing your designs, as you analyze user behavior and gather quantitative insights to enhance functionality. Emphasize how you translate this data into meaningful visualizations that empower users to make well-informed decisions.

Share a specific example of receiving constructive criticism, focusing on how you embraced it and used it to iterate and improve your design. Highlight the importance of feedback in the design process and your ability to view it as an opportunity for growth.

Convey that you actively engage with design communities through blogs, webinars, and online courses to remain current with trends. Mention that you explore new tools and techniques that can enhance your design workflow and improve the user experience.

Discuss your hands-on experience in developing and maintaining design systems. Explain how they help ensure consistency across products and how you collaborate with other teams to keep the system updated as designs evolve.

Outline your approach to post-launch evaluation, including setting KPIs to track user engagement, satisfaction, and overall interaction with the product. Share any tools you use for user feedback and analytics to measure success.

Express your passion for youth mental health and how Cartwheel’s mission resonates with you. Discuss how your skills align with the company’s commitment to enhancing outcomes for students and how excited you are to work alongside a mission-driven team.