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Account Manager - Kansas City

Why work for CVRx?

CVRx pioneers' unique therapies that harness and harmonize the body’s natural systems, benefiting society and making CVRx a universal role model in healthcare. We value our commitments to others and continue to overcome challenges through determination, collaboration and purpose. If our culture and values speak to you, and if you have a passion for cutting-edge medical technologies, join our team and our mission to help others live better lives.

Must reside in the Kansas City metropolitan area to be considered a candidate for this remote opportunity.

A day in the life:

As an Account Manager at CVRx, you will play a pivotal role that combines market development expertise with hands-on technical support, ensuring the success of CVRx technologies in therapeutic applications. This role is dynamic and multi-faceted, offering a blend of strategic planning, educational support, and direct clinical engagement.

Key Duties and Responsibilities

  • Strategic Impact: Develop and implement strategies to achieve patient implant and revenue goals, driving the growth and success of CVRx technologies.
  • Expert Knowledge: Maintain a deep understanding of complex physiological and technical principles related to CVRx therapies, positioning yourself as a go-to resource within the organization.
  • Clinical Support: Provide comprehensive support for implants, follow-up procedures, and troubleshooting. Assist clinical trial personnel and CVRx employees with technical challenges, ensuring seamless operations.
  • Investigator Assistance: Support clinical investigators by addressing technical inquiries and providing researched solutions, fostering strong collaborative relationships.
  • Professional Representation: Present CVRx devices to leading cardiologists, hypertension specialists, and surgeons, ensuring they are well-informed about the clinical benefits and applications of the technology.
  • On-Call Expertise: Offer on-call clinical support, including troubleshooting and delivering in-service education and training for physicians and hospital staff on CVRx devices and studies.
  • R&D Collaboration: Provide valuable feedback from investigators to the R&D team, contributing to product enhancements and the development of new solutions.
  • Training Excellence: Design and deliver training programs for clinical staff, ensuring that training objectives are met and that staff are proficient in CVRx technologies.
  • Clinical Research Support: Aid the Clinical Research team in maintaining high-quality follow-up and data completeness for company studies, ensuring robust and reliable study outcomes.

What we expect of you:

  • BS or equivalent degree in health sciences, engineering, or business, or a combination of experience and education may be considered in lieu of degree.
  • 5 or more years recent success in sales or business development in Class III medical device sales, building relationships and contacts the areas of heart-failure, CHF, Cardiovascular surgery therapeutic devices and/or neuromodulation.
  • Knowledge of the concepts of a medical & surgical nature and that of active implantable medical device technology.
  • Strong interpersonal skills and ability to effectively manage relationships with key customer groups and CVRx staff.
  • Aware, Independent, self-motivated, and self-starter.
  • Resilient. Not deterred easily.
  • In it for the long game. Able to successfully nurture relationship based sales.
  • Patient focused - know the challenges of insurance authorization and working through them.
  • Able to travel 50-75% annually.
  • Residence in or around Kansas City Metropolitan area.
  • Valid Drivers' license.
  • Reliable vehicle for transportation.

What we would like to see:

  • Advanced degree preferred.
  • Experience in direct or indirect use of medical devices (e.g., in cath lab, in clinical monitoring) or other relevant field experience within the medical device field is ideal.
  • Healthcare experience is beneficial.
  • Prefer a proven track record with clinical trial and technical training assignments.
  • Knowledge of the market with a clear understanding of competitive devices, strategies, advantages/disadvantages as they relate to CVRx devices.
  • Ability to interact with R&D to represent customer perspective in order to provide input on product enhancements and new product development.

Working Conditions:

  • Normal Remote Office Conditions.
  • This position will require interfacing with multiple internal departments and physician investigators / customers.
  • Must be able to lift up to 10 lbs.
  • Ability to travel 50-75% plus.
  • Must be fully vaccinated against the Covid 19 virus, meet pre-screening requirements as well as any other site-specific credentialing requirements.

What we offer:

We offer a culture of teamwork, collaboration, and positivity, where challenging the status quo is welcomed, continuous learning is valued, and each of us has the opportunity to make a significant impact in an exciting purpose-driven startup environment, while also having fun. We also offer a competitive benefits package, details listed below:

  • Health & Dental Insurance options with generous Company contributions.
  • Company contributions to an HSA if enrolled in a high deductible plan.
  • 401(k) with company match.
  • Employee stock purchase plan & stock option grants.
  • 12 company-paid holidays per year + PTO.
  • Paid time off for new parents.
  • Company-paid life insurance & disability.
  • Unlimited growth opportunities.
  • Training & learning opportunities.
  • Flexible Schedules.

CVRx, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

If you're an independent, self-motivated individual with excellent interpersonal skills, a desire to do great things and a have a background in medical devices, healthcare or a related field, we want to hear from you!  

If you need assistance or an accommodation due to a disability, you may contact us at humanresources@cvrx.com 

This requisition will be open until filled

Average salary estimate

$77500 / YEARLY (est.)
min
max
$65000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Account Manager - Kansas City, CVRx

Join the dynamic team at CVRx as an Account Manager right from the heart of Kansas City! Imagine being at the forefront of innovative medical technologies that truly make a difference in people's lives. At CVRx, we believe in harmonizing our body’s natural systems to transform healthcare, and we’re searching for a passionate individual to blend strategic planning with hands-on clinical support. Your role will be crucial in developing and implementing strategies to drive patient implant and revenue goals. It’s not just about sales; it’s about being an expert on CVRx therapies, providing comprehensive support during clinical trials, and presenting our groundbreaking devices to cardiologists and surgeons. You’ll find yourself engaging directly with healthcare professionals, assisting them with technical inquiries, and fostering collaborative partnerships while learning and growing in your field. This position is perfect for someone who thrives in a fast-paced environment and is passionate about improving patient outcomes through innovative solutions. With responsibilities ranging from designing training programs to offering on-call clinical support, no two days will be the same. As part of our supportive and inclusive team culture, you’ll be encouraged to challenge the norms and contribute feedback to R&D for enhancements. If you possess a robust background in medical devices, exceptional interpersonal skills, and a resilient attitude, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Account Manager - Kansas City Role at CVRx
What are the main responsibilities of an Account Manager at CVRx?

As an Account Manager at CVRx, your responsibilities encompass strategic planning, market development, clinical support, and relationship management. You will develop strategies to meet implant and revenue goals, provide education and troubleshooting for CVRx technologies, and foster relationships with cardiologists and clinical investigators, ensuring a thorough understanding of CVRx's innovative therapies.

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What qualifications are required for the Account Manager position at CVRx?

To qualify for the Account Manager role at CVRx, you should possess a BS or equivalent degree in health sciences, engineering, or business. A minimum of 5 years of sales experience in the Class III medical device industry, particularly in cardiovascular or neuromodulation fields, is essential. Additionally, strong interpersonal skills and a self-motivated attitude are key attributes.

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How does an Account Manager at CVRx engage with clinical teams?

An Account Manager at CVRx plays a pivotal role in engaging with clinical teams by providing hands-on support during implant procedures and follow-ups. You will assist in training clinical staff, address technical inquiries, and contribute insights to the R&D team for product enhancements, fostering a collaborative environment that prioritizes patient care.

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What skills are essential for success as an Account Manager at CVRx?

Essential skills for success as an Account Manager at CVRx include strong communication and interpersonal abilities, resilience in navigating challenges, a profound understanding of medical device technology, and the capacity to nurture long-term relationships. Experience in clinical settings and an awareness of healthcare environments will also be advantageous.

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What is the expected travel commitment for the Account Manager role at CVRx?

In the Account Manager role at CVRx, you can expect to travel 50-75% of the time. This travel will involve engaging with healthcare professionals, attending clinical sites, and presenting CVRx's innovative therapies, providing a unique opportunity to connect directly with those in the field.

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Common Interview Questions for Account Manager - Kansas City
Can you describe your experience with medical devices relevant to the Account Manager role at CVRx?

When answering this question, focus on specific examples from your previous roles, highlighting relevant experience with Class III medical devices. Discuss your understanding of the technology, sales processes, and how you engaged with clinical teams or healthcare providers.

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How do you build and maintain relationships with healthcare professionals?

To effectively answer, share strategies you utilize for relationship building, such as regular communication, follow-ups, providing relevant updates about technologies, and inviting feedback to ensure their needs are met. Highlight any successful interactions that lead to improved collaboration.

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What techniques do you use for developing strategies to meet sales goals?

Discuss your methodical approach to market analysis, understanding customer needs, and leveraging data to craft effective strategies. Provide examples of previous successful sales strategies, detailing how you assessed the market landscape and adapted to achieve your objectives.

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Can you give an example of how you overcame a challenging situation in a clinical environment?

Answer this with a specific situation where you faced a challenge, such as troubleshooting a device issue during a procedure. Explain the steps you took to resolve the issue, emphasize teamwork, and describe the outcome to showcase your problem-solving skills and dedication to patient care.

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How do you stay informed about advancements in medical technology?

Share your strategies for continuous learning, such as attending industry conferences, subscribing to relevant journals, and networking with professionals in the field. Highlight specific examples of how you’ve applied new knowledge to improve your work or strategies.

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What motivates you to work in the medical device field, specifically at CVRx?

Express your passion for improving healthcare and patient outcomes, and how CVRx's mission aligns with your values. Discuss your enthusiasm for innovative technologies and your desire to contribute positively to the healthcare landscape.

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In what ways do you ensure continued engagement with clinical investigators?

Explain your approach to maintaining engagement, such as regular check-ins, providing updates about clinical trials, and offering educational resources. Detail how you’ve previously built trust and rapport with investigators to foster long-term partnerships.

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How do you handle negative feedback from clients or team members?

Discuss your ability to view negative feedback as an opportunity for growth. Share a personal experience where you received constructive criticism, detailing how you responded proactively and how it ultimately led to improved performance.

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What role do you believe an Account Manager plays in clinical research support?

Highlight your understanding that an Account Manager at CVRx is not merely a salesperson but an essential support figure who aids researchers in ensuring study integrity and data completeness, ultimately driving the success of the company's therapeutic innovations.

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What are the key elements of an effective training program for clinical staff?

Discuss the importance of clarity in objectives, interactive and hands-on training methods, and follow-up assessments to measure proficiency. Share examples of how you’ve contributed to successful training initiatives in the past, emphasizing their impact on device implementation.

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Headquartered in Minneapolis, MN, CVRx is a leader in innovative medical technologies that address the unmet needs in cardiovascular diseases with safe and effective therapies that harness and harmonize the body's natural systems. CVRx is dedicate...

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DATE POSTED
December 13, 2024

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