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D.A. Davidson Companies is an independent, employee-owned company with a rich history spanning more than 80 years. We are dedicated to conducting our business in accordance with the highest standards of integrity and ethics, and delivering outstanding service to our clients and each other. We support a friendly, open and supportive culture, and encourage candid communication and productive engagement that make our companies and each of us better. Just as we work to improve our clients’ financial well-being, we also work to strengthen local communities—and giving back is one of our core values. You can learn more about our company culture and impact in our latest annual report.


D.A. Davidson, an employee-owned Financial Services firm, is seeking an exceptionally sharp, motivated and detail-oriented Client Associate to join our Oklahoma City, OK branch. In this team-critical role, you will work alongside Financial Advisor’s to provide outstanding client service and support. This is an outstanding opportunity to advance your career in the financial services industry in an environment of continual growth and development. 


If you have a passion for creating an exceptional client experience, enjoy working collaboratively as part of a team and relish detail and accuracy, we want to hear from you! 


Primary Qualifications:

•Eager to advance and grow in the Financial Services Industry ‒ Opportunity to complete the Securities Industry Essentials (SIE) and FINRA General Securities Representative (Series 7) Exam and Uniform Securities State Law Exam (Series 66 [or Series 63/65]).

•FINRA licenses preferred.

•1 – 2 years of financial industry experience, required. 

•High school graduate or comparable work experience. Post-secondary education preferred. 

•Solid technology skills (Microsoft Word, Excel and Outlook) and the desire to learn and leverage innovative technologies to optimize the client experience. 

•Proven ability to build client/customer relationships including excellent communication (written and verbal) and problem-solving skills.   

•Strong attention to detail and accuracy including the ability to accurately perform semi-advanced math.  

•Ability to successfully handle multiple demands and competing priorities in a deadline-oriented environment.


Primary Duties:

•Provide extraordinarily professional and courteous client service managing client requests, account maintenance and effectively articulating certain requirements in a regulatory environment.

•Review, maintain and process account documents and information as well as solve complex issues and assignments related to client accounts and transactions including suspicious activity.  

•Assist with crafting comprehensive financial plans for current and prospective clients. 

•Assist in developing and implementing periodic client mailings, communications and events.  

•Facilitate the transfer of client funds and/or securities and the issuance of checks upon request.

•Seek to innovate and streamline processes.

•Provide general support, including but not limited to phone, correspondence, appointments, filing and other projects as assigned. 

•Adherence to all branch, firm and compliance policies, procedures, rules and regulations.

•Other projects and duties as assigned.


What we offer:

Competitive salary plus excellent benefits and perks including, but not limited to:  

•Company 401(k)and ESOP contribution 

•Generous sick, vacation, and maternity/parental leave

•Paid holidays

•Professional Development Opportunities

•Discounted personal insurance including home, auto and recreational vehicles

•Charitable gift-matching program

•Davidson Day of Giving – Our tradition of positively impacting communities in which we live and work.  


The potential base pay hiring range for this role is $50,000 - $55,000 annually. The compensation offered will be determined on a case-by-case basis considering a variety of factors including, but not limited to, the skills, relevant work experience, and geographic location of each specific candidate. This role is eligible to participate in applicable D.A. Davidson variable compensation programs.


D.A. Davidson has been in business for over 89 years! As an employee-owned company, our success is driven by our high standards of business ethics, integrity and the belief that our Associates are our most important assets.  We hope you will consider joining us! 


At D.A. Davidson, we are committed to fostering a diverse environment that supports the development and inclusivity of all employees.


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


Please answer all questions carefully: incomplete or inaccurate answers may impact your potential employment. By clicking Submit Application, you declare that all statements in this application are truthful to the best of your knowledge. California applicants please see D.A. Davidson's California Resident Privacy Policy.

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What You Should Know About Client Associate, D.A. Davidson

Join D.A. Davidson Companies as a Client Associate in Oklahoma City, OK, and take the next step in your career with an employee-owned financial services firm that values integrity and community impact. With over 80 years of history, our culture is built on open communication, teamwork, and a strong commitment to delivering exceptional client service. As a Client Associate, you will collaborate closely with Financial Advisors to provide outstanding support and service to our clients. You'll manage client requests, maintain account documents, and help solve complex issues that arise in client accounts, all while ensuring compliance with regulatory requirements. In addition to client service, you will assist in implementing financial plans and facilitating the transfer of client funds. If you're detail-oriented, enjoy building relationships, and are eager to grow in the financial sector, D.A. Davidson is the perfect place for you. We're proud to offer a range of professional development opportunities, encourage ongoing education, and provide a dynamic work environment where you can thrive. Plus, enjoy competitive salaries, generous benefits, a charitable gift-matching program, and a culture that truly values giving back to the community. As we continue to grow, we invite motivated individuals who are passionate about improving client experiences to apply and become a vital part of our team. Join us at D.A. Davidson Companies where your contributions will support our mission of excellence and community engagement!

Frequently Asked Questions (FAQs) for Client Associate Role at D.A. Davidson
What are the primary responsibilities of a Client Associate at D.A. Davidson?

As a Client Associate at D.A. Davidson, your main responsibilities include providing excellent client service, managing client requests, maintaining and processing account documents, and assisting Financial Advisors in crafting financial plans. You will also facilitate the transfer of client funds and ensure compliance with regulatory requirements while solving complex client account issues.

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What qualifications do I need to become a Client Associate at D.A. Davidson?

To qualify as a Client Associate at D.A. Davidson, you should possess 1-2 years of financial industry experience, solid technology skills, and a high school diploma (post-secondary education is preferred). Eagerness to grow within the financial services sector is crucial, and completing the Securities Industry Essentials (SIE) and other FINRA exams is highly encouraged.

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Can I expect career growth as a Client Associate at D.A. Davidson?

Absolutely! At D.A. Davidson, we prioritize the growth and development of our employees. As a Client Associate, you'll have opportunities to pursue further education in the financial services field and gain qualifications such as the Series 7 and Series 66 licenses, paving the way for advancement in your career.

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What skills are essential for a successful Client Associate at D.A. Davidson?

Success in the Client Associate role at D.A. Davidson hinges on strong communication skills, attention to detail, problem-solving abilities, and proficiency in technology, including Microsoft Word and Excel. The ability to manage multiple demands and effectively build relationships with clients is also vital.

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What can I expect in terms of compensation for the Client Associate position at D.A. Davidson?

The potential base pay for the Client Associate position at D.A. Davidson ranges from $50,000 to $55,000 annually, depending on experience and qualifications. Additionally, this role offers a suite of attractive benefits, including a 401(k) contribution, generous leave policies, and opportunities for professional development.

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Common Interview Questions for Client Associate
What experience do you have in the financial industry that qualifies you for the Client Associate position?

In your answer, provide specific examples of your previous roles in the financial industry. Highlight any experience you have that directly pertains to client service, account management, or regulatory compliance, showcasing your ability to handle responsibilities typical of a Client Associate at D.A. Davidson.

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How do you prioritize tasks in a fast-paced environment?

Answer by outlining your approach to effective time management and prioritization. Mention techniques like to-do lists, using digital tools for task management, or relevant experiences where you've successfully balanced multiple demands in past roles, exhibiting your capacity to thrive under pressure at D.A. Davidson.

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Describe a time when you had to solve a complex issue related to a client account.

When responding, describe a specific situation that illustrates your problem-solving skills. Focus on your thought process, the steps you took to resolve the issue, and the positive outcome that reinforced your ability as a Client Associate to handle sensitive client matters.

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How would you handle a dissatisfied client?

Discuss your approach to customer service and conflict resolution. Emphasize your commitment to active listening, empathizing with the client's concerns, and working collaboratively to find a satisfactory resolution while maintaining D.A. Davidson's high standards of client service.

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What do you believe makes excellent client service?

Speak to your understanding that great client service involves a combination of effective communication, timely follow-ups, and the ability to anticipate client needs. Share an example of a time you provided exceptional service in a previous role, which would illustrate these points.

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Are you familiar with any regulatory requirements in the financial industry?

When answering, discuss any specific regulations or compliance standards you know that apply to your past work experience. This could include familiarity with FINRA guidelines, KYC processes, or the handling of personal client information, which showcases your readiness for the Client Associate role at D.A. Davidson.

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What strategies do you use to build and maintain client relationships?

Respond by detailing your strategies for effective relationship management in professional contexts. Highlight the importance of trust, regular communication, and follow-through on promises, citing examples of how these practices helped you cultivate strong relationships with clients in previous roles.

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How do you stay organized in a role that requires managing multiple clients?

Discuss your organizational techniques, such as creating efficient filing systems, using digital tools for tracking client interactions, and employing time management strategies that help ensure no detail or request falls through the cracks, demonstrating your suitability for the Client Associate position.

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What motivated you to apply for the Client Associate position at D.A. Davidson?

In your response, articulate your interest in D.A. Davidson’s values and culture, alongside your passion for client service. Highlight how the company’s commitment to integrity and community involvement aligns with your personal and professional goals.

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How comfortable are you with using technology in your role as a Client Associate?

Discuss your proficiency with relevant technology tools, such as Microsoft Office Suite and any CRM platforms you've used. Emphasize your eagerness to learn and adapt to new technologies that enhance the client experience, which is essential for the Client Associate position at D.A. Davidson.

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D.A. Davidson offers various financial services including investment management, equity capital markets, fixed income capital markets, and municipal investment management. D.A Davidson is headquartered in Great Falls, Montana.

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Full-time, on-site
DATE POSTED
January 3, 2025

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