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Operations Associate - Security Processing

D.A. Davidson Companies is an independent, employee-owned company with a rich history spanning more than 80 years. We are dedicated to conducting our business in accordance with the highest standards of integrity and ethics, and delivering outstanding service to our clients and each other. We support a friendly, open and supportive culture, and encourage candid communication and productive engagement that make our companies and each of us better. Just as we work to improve our clients’ financial well-being, we also work to strengthen local communities—and giving back is one of our core values. You can learn more about our company culture and impact in our latest annual report.


Summary/Function: 

Examine stock certificates for eligibility for deposit or transfer requirements and process transfer instructions. Act as the contact for branches and other department for security processing.


Qualifications:

•Proficient computer skills in Windows-based software products: Outlook, Word, Excel, and OneNote

•Proactively work with both branches and transfer agents.

•Attention to detail and ability to multi-task.

•Must be able to work in pressured situations.

•Works under minimum supervision.

•Courteous phone manner

•Follow policies and procedures. Maintain client confidentiality.

•Communicate in a clear and service oriented manner. Use appropriate, professional language and grammar to effectively exchange ideas and information.

•Ability to proactively work with both external and internal clients. Relate with others in a professional manner in order to accomplish work responsibilities and objectives.

•Ability to maintain regular, predictable attendance.


Duties:

•Process journal entries to transfer book entry shares held with transfer agent via DRS and DWAC systems, or through issuance of certificate.

•Process securities transfers according to transfer instructions and requirements.

•Review, approve and process certificated restricted security requests submitted outside of the TRAX system. Ensure authorized individuals have signed all necessary legal documents for the request.

•Support FAs and their support teams to research and resolve issues and/or questions in a collaborative manner.

•Request appropriate documents from branch in order to process and clear safekeeping trades. Follow-up on all past due trades.

•Review and present certificates to transfer agents for reorganizations, registration, and redemption.

•Follow up to transfer agents on pending physical transfer items

•Re-register certificates for deposit to the vault or to be mailed to client via FA and their support teams.

•Perform any other duties as assigned.


What we offer

Competitive salary plus excellent benefits and perks including, but not limited to:  

•Medical, Dental and Vision

•Company 401(k)and ESOP contribution 

•Generous sick, vacation, and maternity/parental leave

•Paid holidays

•Professional Development Opportunities

•Tuition Reimbursement ($15,000 lifetime cap)

•Discounted personal insurance including home, auto and recreational vehicles

•Charitable gift-matching program

•Davidson Day of Giving – Our tradition of positively impacting communities in which we live and work.  


At D.A. Davidson, we are committed to fostering a diverse environment that supports the development and inclusivity of all employees.


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


Please answer all questions carefully: incomplete or inaccurate answers may impact your potential employment. By clicking Submit Application, you declare that all statements in this application are truthful to the best of your knowledge. California applicants please see D.A. Davidson's California Resident Privacy Policy.

Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Operations Associate - Security Processing, D.A. Davidson

Are you ready to jumpstart your career with D.A. Davidson Companies as an Operations Associate - Security Processing? Located in the beautiful Great Falls, MT, this role is an excellent opportunity to be part of an employee-owned company with over 80 years of rich history in financial services. At D.A. Davidson, we pride ourselves on our ethical conduct and exceptional client service. As an Operations Associate, you'll play a crucial role in examining stock certificates for eligibility and processing transfer instructions while maintaining a clear and service-oriented communication style. We're looking for someone with solid computer skills in Windows-based applications and the ability to proactively collaborate with both branches and transfer agents. Your attention to detail and ability to thrive under pressure will be essential in this position, where no two days are the same! You'll be responsible for processing securities transfers, reviewing certificate requests, and supporting financial advisors to help resolve any issues. We value a culture of inclusivity and community impact at D.A. Davidson, so you'll also have fun opportunities to give back to the local area through our Davidson Day of Giving initiative. With competitive salary packages and fantastic benefits like medical, dental, and a generous 401(k) contribution, this is not just a job; it’s your chance to grow and develop a lifelong career. Join us, and let’s make a difference together!

Frequently Asked Questions (FAQs) for Operations Associate - Security Processing Role at D.A. Davidson
What responsibilities does an Operations Associate - Security Processing at D.A. Davidson Companies have?

As an Operations Associate - Security Processing at D.A. Davidson Companies, you will be tasked with processing journal entries to transfer book entry shares, managing securities transfers, and reviewing restricted security requests. You will also support financial advisors in resolving issues while maintaining client confidentiality and ensuring compliance with policies.

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What qualifications are needed for the Operations Associate - Security Processing position at D.A. Davidson?

To be considered for the Operations Associate - Security Processing role at D.A. Davidson Companies, you will need to have proficient computer skills in Outlook, Word, Excel, and OneNote, alongside excellent attention to detail and the ability to multitask in pressure-filled situations. Previous experience in a related field will also be beneficial.

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What is the work culture like at D.A. Davidson for an Operations Associate - Security Processing?

D.A. Davidson Companies boasts a friendly, supportive work culture that encourages open communication and engagement among employees. As an Operations Associate - Security Processing, you will be part of an inclusive team that values community impact and ethical conduct in all aspects of the work.

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What growth opportunities are available for Operations Associates - Security Processing at D.A. Davidson?

At D.A. Davidson Companies, Operations Associates - Security Processing are presented with numerous professional development opportunities, including tuition reimbursement and mentoring programs that aim to cultivate continuous learning and career advancement within the company.

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What benefits can I expect as an Operations Associate - Security Processing at D.A. Davidson?

As an Operations Associate - Security Processing at D.A. Davidson Companies, you will enjoy a competitive salary along with excellent benefits such as medical, dental, and vision coverage, a generous 401(k) and ESOP contribution, paid holidays, and family leave policies, as well as opportunities for charitable involvement.

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Common Interview Questions for Operations Associate - Security Processing
How do your skills make you a strong candidate for the Operations Associate - Security Processing position?

When answering, emphasize your relevant skills, such as your proficiency in Windows software, attention to detail, and ability to handle pressure. Give specific examples of past experiences where these skills led to successful outcomes.

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Can you describe your experience with securities transfers and processing?

Tailor your response by recounting any previous experiences you have had working with securities, how you managed the transfer process, and any specific systems or procedures you used to guarantee accuracy and compliance.

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What does your ideal work environment look like?

Consider describing a team-oriented, communicative environment like that at D.A. Davidson Companies. Highlight how a supportive atmosphere allows you to thrive and flourishes your productivity and commitment to client service.

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How do you manage multiple tasks at once in a high-pressure situation?

Provide a framework for your approach to prioritizing tasks in such scenarios. Speak to your organizational skills, how you stay focused under pressure, and provide an example of when you successfully managed competing deadlines.

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Tell us about a time you had to work closely with a team to resolve an issue.

When answering, share a specific situation that showcases your collaborative skills. Focus on your role in the team, the collaborative process, and how, as a group, you successfully solved the issue.

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Describe a challenging situation you faced in the workplace and how you handled it.

Choose a challenge relevant to the operations field and detail the steps you took to address it. Focus on problem-solving and proactive communication strategies you employed.

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How do you ensure confidentiality while processing sensitive information?

Discuss your understanding of confidentiality protocols, emphasizing the importance of protecting client information, and describe specific measures you've taken in the past to uphold confidentiality at your previous positions.

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What interests you about working at D.A. Davidson Companies?

Share your knowledge of D.A. Davidson's mission and values, focusing on their community involvement, inclusivity, and support for employee development, expressing how these elements resonate with your career aspirations.

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What strategies do you use to maintain professionalism in communication?

Discuss the importance of clear, concise, and courteous communication while working with clients and colleagues. Provide examples of how you've used professional language in previous roles to establish trust and clarity.

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How do your personal values align with the mission of D.A. Davidson Companies?

Reflect on your own core values, such as integrity, community service, and teamwork, and relate them to the values exemplified by D.A. Davidson Companies, making a strong case for why you would be a good cultural fit for the organization.

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D.A. Davidson offers various financial services including investment management, equity capital markets, fixed income capital markets, and municipal investment management. D.A Davidson is headquartered in Great Falls, Montana.

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Full-time, on-site
DATE POSTED
January 1, 2025

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