Quality Assurance Supervisor (QA)

Short Intro and About the JobAt Danone, Manufacturing the best products and supplying them to meet demand is a key driver for our plant teams. We are currently looking to hire a Quality Assurance Supervisor based in our Chatsworth, California manufacturing plant! In this role, you will be responsible forSupervising day-to-day operations of the Quality Assurance (QA) Department including QA Technicians and QA Leads. This position is responsible for managing the non-conforming products and equipment. This position is also responsible for developing all necessary tools for training, troubleshooting, problem elimination, and streamlining all processes within the plant.Danone North America additionally offers a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, Wellness Program, Life Insurance, Tuition Reimbursement, Paid Time Off, and Paid Parental Bonding Leave, among other benefit plan options.In this role, you will be responsible for the following:• carries out supervisory responsibilities in accordance with the organizations' policies and applicable laws.• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and correcting employees; addressing complaints and resolving barriers to success.• Develop, implement and verify QA procedures and train.• Ensure QA Technicians are trained and proficiently performing laboratory-testing and other procedures according to SOPs and adhere to GMPs, GLPs, QFS and Safety Program.• Schedule QA Technicians for effective plant coverage.• Ensure that laboratory equipment is calibrated, maintained and functioning properly. Maintain records of this activity.• Coordinate sampling and testing activities in alignment with production.• Ensure all records of testing are complete, accurate, legible, and in conformance to standard.• Take immediate action to quality deviations from standard. Notify QA Manager of such deviations.• Follow up on consumer and customer complaints.• Ensure that activities regarding FSHCP, Food Quality Plan, GMPS, GLPs and QFS are performed and documented properly.• Assist QA Manager and Compliance Supervisor with training and audit of FSSC22000.• Assist in internal housekeeping, GMP and Prerequisite Programs (PRP) audits.• Submit required reports to QA Manager and Plant Management.• Coordinate post cleaning and pre-operation inspections of equipment with the Sanitation and Operations.• Investigate and correct quality issues by identifying and resolving the root cause of quality issues, in collaboration with other departments.• Participate to develop and implement FSHCP and also be part of the FSHCP team.• Maintain appropriate inventory levels on all lab supplies and chemicals.• Provide prompt and accurate documentation as scheduled or requested.DisclaimerThe above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.Nothing in this job description restricts Danone North America rights to assign or reassign duties and responsibility to this job at any time.Danone North America is an equal employment and affirmative action employer. All qualified applicants will receive consideration without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic or any other unlawful criterion.Physical and Environmental ElementsPhysical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk or hear. The employee is occasionally required to stand, walk, use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; stoop kneel, crouch, or crawl; and taste or smell. The employee must regularly or frequently lift and / or move up to 55 pounds.Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works near moving mechanical parts and is regularly exposed to wet and / or humid conditions. The employee is frequently exposed to fumes or airborne particles and toxic or caustic chemicals. The employee occasionally works in high, precarious places and is occasionally exposed to extreme cold, risk of electrical shock, and vibration. The noise level in the work environment is usually loud. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.About YouQUALIFICATIONS:This section identifies the minimum job specifications required to perform the job.Education and Experience:• Required Degree: Bachelor's degree in Microbiology / Food Science / Chemistry, or related field• Required 3-4 years laboratory experience.• Required experience in supervising QA technicians in Food Manufacturing FacilityKnowledge, Skills and Abilities:• Must be an effective leader of people• Must be capable of managing business-critical functions in a calm and systematic fashion• Must be organized and analytical• Effectively perform complex data analysis• Excellent record keeping / documentation skills• Local and national travel to and from plant operations (requires valid driver's license)• Outstanding communication / presentation skills / report writing• Statistical analysis knowledge a plus• Proficiency in MS Outlook, Word, Excel, and PowerPoint, laboratory instrumentation, and lab equipment. Familiar with Quality Solutions Software and LIMS is a plus.About Us, We offer and What's nextAt Danone North America, you'll work with some of the best-known food and beverage brands in the world like Activia, Silk, Two Good, Oikos, Evian, and Happy Family. You'll be part of one of the largest Certified B Corps™ in the world, working together to make sure our brands create real benefits for people, communities, and the planet. We have 6,000+ employees across the U.S. and Canada. Come join our movement for a healthier world: One Planet. One Health BY YOU.Danone North America doesn't just welcome what makes you unique, we value it. We're proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit and business needs. We recruit, employ, train and promote regardless of race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic or any other protected status. Faithful to our values of openness and humanism, all of our employees share in the commitment to engage one another with dignity and respect. http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfhttps://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf