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Director, Retail Media

About Darkroom

We're building the future of advertising and are looking for the minds to help us do it.

Darkroom is a progressive omnichannel growth marketing agency focused on retail, e-commerce, and consumer businesses. We have been recognized as one of the fastest growing private companies in America by Inc. 5000 (2023), a top 1% digital advertiser by Varos (2023), and our founders were named Forbes 30 Under 30 recipients for Marketing and Advertising North America (2024).

This is a remote role, and is open to candidates based in the state(s) of Pennsylvania, New York, or Florida, and must have the right to work within the United States.

Darkroom is looking for an experienced Director of Retail Media to build and lead a new services team for fast-growing CPG brands. The Retail Media services will focus on driving in-store sales through digital channels such as Instacart, Amazon, Walmart, Target, and emerging local delivery services.

This individual will be pivotal in expanding our retail media capabilities while leading a team of marketplace brand managers and overseeing key client accounts. They will drive the growth and success of our retail media offerings and ensure seamless management of client relationships and brand strategies. The Director will be responsible for developing strategies that increase on-shelf sales velocity, establishing best practices, and delivering measurable results for our clients.

What you'll do

  • Strategic Leadership:
    Develop and execute retail media strategies to drive growth in CPG in-store sales using digital channels and delivery services. Lead a high-performing team of brand managers, analysts, and media buyers to achieve client objectives.

  • Digital Channel Expertise:
    Manage client relationships and campaigns across key platforms including Instacart, Amazon, Walmart, Target, GoPuff, Uber Eats, DoorDash, and emerging local delivery platforms. Ensure campaigns are optimized for ROI and client success.

  • Client Relationship Management:
    Act as the senior point of contact for major CPG clients. Provide strategic insights, performance reviews, and identify growth opportunities in digital retail media.

  • Data-Driven Approach:
    Oversee the collection and analysis of performance data to continuously refine and enhance retail media strategies. Develop comprehensive reporting frameworks to communicate results and recommendations effectively to clients.

  • Innovation and Optimization:
    Stay ahead of industry trends and continuously explore new digital channels and tools to drive in-store sales. Test and implement innovative solutions to increase the impact of retail media investments.

  • Team Development:
    Mentor and manage a team of media buyers, strategists, and analysts. Foster a culture of collaboration, creativity, and accountability within the Retail Media team.

Who You Are 

  • Minimum of 5-10 years of experience in CPG e-commerce, with a strong background in retailer dotcom and delivery platforms.

  • Expertise with platforms like Instacart, Amazon, Walmart, Criteo, Target Plus, and local delivery services (e.g., GoPuff, DoorDash, Uber Eats).

  • Strong understanding of the retail landscape, consumer behavior, and digital marketing trends.

  • Demonstrated experience leading and growing teams in a fast-paced, results-oriented environment.

  • Exceptional communication skills with the ability to articulate strategies, insights, and recommendations to both clients and internal teams.

  • Data-driven mindset with a track record of optimizing media investments based on performance data.

What it's like to work at Darkroom 

We're building the future of advertising and are looking for the minds to help us do it. We only seek out the best—from our clients to our people. Our team is our most sacred asset, and we offer highly competitive salaries and the following perks:

  • Unlimited Vacation Policy and Holidays: Rebooting is one of the most important parts of growth. At Darkroom, you have access to a flexible vacation policy and 10 holidays throughout the year to keep you recharged and sharp.

  • Location, location, (or no) location: Remote-first culture with a strong community base. With Hubs in the Bay Area, New York, Philly, Lisbon, Sao Paulo, and Barcelona! 

  • Health & Wellness: Company-sponsored medical, dental, and vision benefits with, so you can stay as healthy as can be.

  • Finances, growth, and retirement: After one year with Darkroom, we deliver a robust 401k program with company match, equity incentives, and a profit-sharing opportunity so we can help you save as the company grows.

  • Endless opportunities for growth: Our agency is founded on an interdisciplinary approach, giving Darkroomers insights into services far beyond your job description. Grow your skills and interests beyond your niche and stay at the forefront of the industry through total immersion in cross-functional collaboration.

  • Parental Leave: flexible parental leave benefits to support new parents during this important transition, ensuring time to bond with their families while maintaining work-life balance.

Equal Opportunity Statement

Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements

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CEO of Darkroom
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Lucas DiPietrantonio
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What You Should Know About Director, Retail Media, Darkroom

Are you ready to take your career to the next level? Darkroom, a progressive omnichannel growth marketing agency, is on the lookout for an innovative Director of Retail Media. Based in New York, this exciting remote position is for those passionate about shaping the future of advertising for CPG brands. Here at Darkroom, we're not just any marketing agency; we're recognized as one of the fastest-growing private companies in America by Inc. 5000 in 2023 and were also named among the top 1% digital advertisers by Varos. As the Director of Retail Media, you will spearhead the development of our retail media services, focusing on leveraging digital channels like Instacart, Amazon, and Walmart to propel in-store sales for our clients. You'll lead a talented team of brand managers while fostering solid relationships with major clients, providing strategic insights and identifying growth opportunities. If you're data-driven, possess deep knowledge of consumer behavior, and have a knack for optimizing media investments, this is the role for you! Join us in revolutionizing the digital retail landscape and pave the way for unprecedented success for our clients, all while enjoying a flexible and growth-oriented work environment. At Darkroom, we value our team as our greatest asset, and we provide competitive salaries along with exceptional benefits like an unlimited vacation policy, comprehensive health and wellness plans, and opportunities for professional growth.

Frequently Asked Questions (FAQs) for Director, Retail Media Role at Darkroom
What are the main responsibilities of the Director, Retail Media at Darkroom?

As the Director, Retail Media at Darkroom, your key responsibilities include developing strategic retail media strategies that drive growth for CPG brands using digital channels, leading a high-performing team of brand managers, and managing client relationships across various platforms including Amazon and Instacart. You will also analyze performance data to refine campaigns, implement innovative solutions, and mentor your team to ensure success.

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What qualifications are required for the Director, Retail Media position at Darkroom?

To qualify for the Director, Retail Media role at Darkroom, you should have 5 to 10 years of experience in CPG e-commerce and a strong background with retailer dotcom platforms. Expertise in managing campaigns on platforms like Amazon and Walmart and demonstrating a data-driven mindset are essential. Exceptional communication and team leadership skills are also required to excel in this pivotal role.

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How does Darkroom support team development for the Director, Retail Media?

At Darkroom, we are committed to fostering a collaborative and growth-oriented environment for our employees. As the Director, Retail Media, you will mentor and manage a team while encouraging professional development through cross-functional collaboration and interdisciplinary insights to help you grow your skills and stay at the forefront of the industry.

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What kind of impact will the Director, Retail Media have on Darkroom's clients?

The Director, Retail Media at Darkroom will have a significant impact by leading the charge in driving in-store sales through digital channels. By developing tailored strategies and optimizing campaigns for client success, you'll ensure measurable growth in brand performance, all while maintaining strong relationships that foster client trust and loyalty.

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What is the culture like at Darkroom for the Director, Retail Media?

Darkroom prides itself on a remote-first culture that values flexibility and work-life balance. As the Director, Retail Media, you will be part of a dynamic, supportive community that emphasizes collaboration, creativity, and accountability, allowing you to thrive both personally and professionally in a passionate and innovative workplace.

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Common Interview Questions for Director, Retail Media
What strategies would you implement to drive growth for CPG brands as the Director, Retail Media?

To drive growth for CPG brands, I would first analyze the existing digital landscape, then utilize data-driven insights to customize retail media strategies. Engaging with key platforms like Instacart and Amazon, I would establish optimized campaigns designed for high ROI, along with regular performance reviews to pivot strategies based on real-time analytics.

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How do you approach team management as the Director, Retail Media?

I believe in fostering a culture of collaboration and empowerment. As the Director, I would set clear objectives, provide the necessary resources for team success, and encourage open communication. Regular feedback and mentorship are key, ensuring each team member feels valued and motivated to contribute their best.

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Can you give an example of a successful digital campaign you've managed?

Certainly! In my previous role, I managed a campaign on Amazon that aimed to increase visibility for a new product launch. By optimizing SEO keywords and leveraging targeted ads, we achieved a 150% increase in sales within three months and received positive feedback from the client, highlighting strong conversion rates.

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What methods do you use for analyzing performance data?

To analyze performance data effectively, I employ a combination of quantitative and qualitative methods. I use analytics platforms to track key metrics such as sales velocity and ROI, coupled with regular performance reviews and client feedback to assess and adjust strategies as needed. Delivering comprehensive reporting ensures stakeholders are informed of progress and actionable recommendations.

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How do you stay current with trends in retail media?

Staying current with trends in retail media is crucial in this fast-paced industry. I attend industry conferences, subscribe to relevant newsletters, and participate in webinars. Networking with industry leaders and engaging in discussions about emerging tools and channels also allows me to continuously evolve our approach to retail media.

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What is your experience with multiple retail platforms like Instacart and Walmart?

I have extensive experience managing campaigns across multiple retail platforms, including Instacart, Walmart, and Amazon. My approach involves understanding each platform's unique customer behaviors and leveraging their advertising tools to maximize exposure and sales. This flexibility allows for tailored strategies that resonate with various consumer segments.

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How do you develop strong client relationships?

Building strong client relationships involves open communication and delivering value consistently. I establish regular check-ins to discuss progress and insights, tailor reports based on their needs, and remain proactive in identifying new growth opportunities. By understanding their business intimately, I can provide strategic recommendations that align with their goals.

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What is your approach to optimizing campaigns for a better ROI?

Optimizing campaigns for better ROI starts with setting clear objectives and continuously analyzing performance data. I regularly adjust bidding strategies, refine targeting, and conduct A/B testing on creatives. Leveraging advanced analytics allows for real-time adjustments, ensuring that budget allocation aligns with the most effective channels for each campaign.

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What do you consider the most critical skills for a Director of Retail Media?

Critical skills for a Director of Retail Media include strategic thinking, data analysis, client relationship management, and team leadership. The ability to interpret data and translate it into actionable strategies is vital for driving growth. Additionally, exceptional communication skills are essential for articulating strategies and insights to both clients and team members.

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How would you ensure the alignment of retail media strategies with overall marketing goals?

Ensuring alignment with overall marketing goals involves comprehensive planning and communication. I start by fully understanding the broader company objectives and then tailor retail media strategies to fit within that framework. Regular collaboration with other marketing teams ensures a cohesive approach and that all efforts work in synergy towards common goals.

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We're building the future of advertising and are looking for the minds to help us do it. We only seek out the best—from our clients to our people.

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Full-time, remote
DATE POSTED
December 7, 2024

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