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Sr. Manager, Fraud and Financial Crimes

As the Sr. Manager, Fraud and Financial Crimes, you will oversee our Fraud and Financial Crimes Strategy team, which is responsible for monitoring, analyzing, and reducing fraudulent activity that affects both our company and our customers. Leveraging your strong analytical skills and expertise in fraud, risk, and financial crime trends, you will develop and implement effective fraud mitigation strategies. Collaborating with data analysts and scientists, you will help build models and rules to prevent fraud while minimizing customer impact. Your ability to identify trends and turn data into actionable insights will be key to your success. Additionally, you will mentor and develop your team while working closely with other key stakeholders at Dave to achieve your goals.

Key Responsibilities

  • Lead Dave's comprehensive fraud mitigation strategy in collaboration with Data, Product, Operations, and Engineering teams to ensure fraud reduction and operational excellence.

  • Investigate and analyze fraud trends impacting customers, proposing and implementing advanced models, rules, and detection systems to mitigate fraud while minimizing customer disruption.

  • Proactively monitor fraud performance, identifying key indicators and trends and swiftly addressing adverse changes or emerging risks.

  • Design and implement robust quality control processes to maintain operational integrity, ensuring adherence to fraud detection standards and regulatory requirements.

  • Continuously evaluate and enhance fraud risk platforms, strategies, policies, and procedures, identifying improvement opportunities to stay ahead of fraud tactics.

  • Collaborate cross-functionally with internal and external stakeholders, including vendors, to align fraud management efforts and achieve optimal outcomes.

  • Oversee third-party relationships, ensuring vendors and partners meet Dave’s financial crime risk management standards while managing key fraud-related projects and budgets.

  • Support operational excellence in dispute management, loss recovery, and fraud alert systems, leading multiple concurrent fraud initiatives and ensuring timely project delivery.

  • Manage and mentor a high-performing team of fraud analysts, fostering continuous professional growth and expertise in fraud prevention.


Requirements

  • 8+ years of experience in setting fraud strategies within fintech or banking organizations.

  • Minimum of 2 years in team management, with proven success in leading and mentoring high-performing teams.

  • Proficient in SQL and Cypher, with working expertise in querying and analyzing large data sets.

  • Strong track record in analyzing large volumes of data to identify trends and develop fraud-mitigation strategies.

  • Excellent communication skills, with the ability to effectively present and engage senior leaders on strategic initiatives.

  • Experience collaborating closely with data analysts, providing guidance, and interpreting complex, detailed analyses.

  • Deep understanding of operational execution to support and contextualize strategic recommendations.

  • Structured and analytical thinker with demonstrated problem-solving skills and the ability to distill complex issues into actionable plans.

  • Bachelor's Degree in Finance, Economics, Mathematics, Statistics, or a related quantitative field.

Don’t let imposter syndrome get in your way of an incredible opportunity. We’re looking for people who can help us achieve our mission and vision, not just check off the boxes. If you’re excited about this role, we encourage you to apply. You may just be the right candidate for this or other roles.

Why you’ll love working here: 

At Dave, our people are just as important as our product. Our culture is a reflection of our values that guide who we are, how we work, and what we aspire to be. Daves are member centric, helpful, transparent, persistent, and better together. We strive to create an environment where all Daves feel valued, heard, and empowered to do their best work. As a virtual first company, team members can live and work anywhere in the United States, with the exception of Hawaii. 

A few of our benefits & perks:

• Opportunity to tackle tough challenges, learn and grow from fellow top talent, and help millions of people reach their personal financial goals

• Flexible hours and virtual first work culture with a home office stipend

• Premium Medical, Dental, and Vision Insurance plans

• Generous paid parental and caregiver leave

• 401(k) savings plan with matching contributions

• Financial advisor and financial wellness support

• Flexible PTO and generous company holidays, including Juneteenth and Winter Break

• All-company in-person events once or twice a year and virtual events throughout to connect with your team members and leadership team

Dave Operating LLC is proud to be an Equal Employment Opportunity employer and is dedicated to cultivating a diverse and inclusive workplace. We will consider for employment all qualified applicants and do not discriminate on any basis protected by federal, state, or local law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.

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Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

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What You Should Know About Sr. Manager, Fraud and Financial Crimes, Dave

As the Sr. Manager, Fraud and Financial Crimes at Dave, you’ll take the reins of our Fraud and Financial Crimes Strategy team, diving deep into the world of fraud analysis and prevention. Your main mission will be to monitor and analyze trends affecting our company and customers, leveraging your strong analytical skills to develop and implement potent fraud mitigation strategies. In this role, you'll collaborate with talented data analysts and scientists to create models and detection rules aimed at preventing fraud while minimizing any adverse impact on our customers. The ability to turn raw data into actionable insights will be pivotal for your success. You'll also have the tremendous opportunity to mentor a high-performing team while working closely with various stakeholders across Dave to achieve shared goals. From leading strategies to investigate fraud patterns, monitoring performance, and maintaining operational integrity, every day will bring new challenges. You'll enhance fraud risk platforms, improve procedures, and work closely with vendors to ensure all efforts align with our high standards. Best of all, at Dave, you’ll not only help shape our fraud management strategies but also find a supportive company culture that values your contributions. With excellent perks like flexible hours, comprehensive health insurance, and great work-life balance, this role promises an enriching career experience. If you’re passionate about making a difference and ready to take your career to new heights, this is your calling. Come join our mission to empower millions of people economically!

Frequently Asked Questions (FAQs) for Sr. Manager, Fraud and Financial Crimes Role at Dave
What are the main responsibilities of the Sr. Manager, Fraud and Financial Crimes at Dave?

The Sr. Manager, Fraud and Financial Crimes at Dave is primarily responsible for leading the Fraud and Financial Crimes Strategy team, developing comprehensive fraud mitigation strategies, investigating fraud trends, monitoring fraud performance, and ensuring operational integrity. Additionally, this role involves collaborating with cross-functional teams to achieve optimal fraud management outcomes.

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What qualifications are required for the Sr. Manager, Fraud and Financial Crimes at Dave?

To qualify for the Sr. Manager, Fraud and Financial Crimes position at Dave, candidates should have over 8 years of experience in fraud strategy within fintech or banking, 2+ years in team management, proficiency in SQL and Cypher, and a Bachelor’s Degree in Finance, Economics, Mathematics, Statistics, or a related field.

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How does the Sr. Manager, Fraud and Financial Crimes role at Dave contribute to customer safety?

The Sr. Manager, Fraud and Financial Crimes plays a crucial role in customer safety by analyzing fraud threats and developing models to detect and prevent fraudulent activities. This ensures that customers are protected from financial crimes, thereby maintaining trust in the company.

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What skills are essential for success as a Sr. Manager, Fraud and Financial Crimes at Dave?

Essential skills for the Sr. Manager, Fraud and Financial Crimes include strong analytical capabilities, excellent communication skills, problem-solving expertise, and the ability to collaborate effectively with data teams. A solid understanding of fraud trends and the ability to distill complex issues into actionable strategies are also critical.

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What can candidates expect from the company culture at Dave as a Sr. Manager, Fraud and Financial Crimes?

Candidates can expect a supportive, member-centric culture at Dave, where employees are valued and empowered. The company emphasizes teamwork, transparency, and continuous growth, ensuring that every team member contributes positively to the organization's mission.

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Common Interview Questions for Sr. Manager, Fraud and Financial Crimes
Can you describe your experience with developing fraud mitigation strategies?

In answering this question, highlight specific strategies you've developed, the data analysis methods employed, and the results achieved. Focus on your collaboration with other teams and how you adapted your strategies based on emerging fraud trends.

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How do you handle advanced fraud analysis and detection systems?

Discuss your familiarity with various detection tools and systems, providing examples of specific situations where you've successfully implemented these tools. Mention how you analyzed data and adjusted systems based on performance outcomes.

Join Rise to see the full answer
What trends have you observed in financial crimes, and how would you address them?

Share insights on recent financial crime trends and provide a strategic overview of how you would develop responses to those trends. Your answer should demonstrate an understanding of evolving techniques used in fraud and financial crime.

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Describe a time you led a high-performing team.

Discuss your leadership style and provide concrete examples of how you motivated and developed your team. Highlight specific outcomes, such as reduced fraud incidents or improved performance metrics.

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How do you prioritize and manage multiple fraud-related projects simultaneously?

Explain your project management strategy, emphasizing organization tools and prioritization criteria. Share an example of a time you successfully managed concurrent projects and the outcomes achieved.

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What role does data analysis play in your decision-making process?

Discuss your data-driven approach, explaining how you gather, analyze and interpret data to inform strategic decisions. Include examples of how data has shaped your fraud prevention initiatives.

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How do you ensure compliance with fraud detection standards and regulations?

Explain your understanding of compliance requirements and detail the processes you have implemented in previous roles to ensure adherence. Provide examples of how you maintained operational integrity while meeting regulatory obligations.

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What do you consider the most significant challenges in fraud management today?

Identify current challenges facing the fraud management landscape, such as technological advancements in fraud techniques or changing regulatory environments, and discuss how you plan to address these challenges proactively in your role.

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How do you stay up-to-date on industry trends and developments in financial crimes?

Highlight your methods for staying informed, such as reading industry publications, attending conferences, and engaging with professional networks. Discuss how this knowledge enhances your work as a Sr. Manager, Fraud and Financial Crimes.

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Why do you believe you are a good fit for the Sr. Manager, Fraud and Financial Crimes role at Dave?

Your answer should combine your relevant experience, specific skills, and passion for fraud prevention and financial safety. Emphasize your alignment with Dave's mission and culture to enhance your response.

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Build products that level the financial playing field.

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Full-time, remote
DATE POSTED
December 25, 2024

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