AI Reliability Manager (ITAO), AS

As the AI Reliability Manager (ITAO) at Deutsche Bank, you will oversee the application management process, ensuring enhancements and maintenance align with IT policy requirements. Your key responsibilities include conducting strategic planning for applications, managing stakeholder relationships, ensuring policy compliance, and overseeing software licenses and security certificates. Your role is essential in guaranteeing system stability and successful transitions to production environments.

To be a strong candidate for the AI Reliability Manager (ITAO) role at Deutsche Bank, you should have a background in IT Service Management, Governance, or Project Management, with 4-5 years of relevant IT experience. Experience in managing applications or projects for at least 2-3 years is preferred, along with excellent communication skills and the ability to thrive in dynamic environments.

Deutsche Bank is committed to supporting your career as an AI Reliability Manager (ITAO) through comprehensive training and development opportunities. You'll receive coaching from experienced professionals, engage in continuous learning, and have access to flexible benefits tailored to your needs, helping you excel in your career and adding value to the team.

The AI Reliability Manager (ITAO) role at Deutsche Bank requires a high-level understanding of various technologies, including databases (especially Oracle), application servers, Unix basics, and exposure to microservices and SOA. Familiarity with Agile-Scrum methodologies and tools like Jira and Confluence is also highly beneficial for effectively managing projects and applications.

At Deutsche Bank, the work environment for an AI Reliability Manager (ITAO) is collaborative and dynamic. You'll find a culture that promotes empowerment, collaboration, and responsibility, where you can leverage your skills to contribute to innovative projects while enjoying the flexibility of work-life balance, supported by a range of benefits designed to enhance your well-being.

In discussing your experience, emphasize specific IT Service Management frameworks you've worked with, how you managed application lifecycles, and examples of improving service delivery. Tailoring your response to highlight achievements in previous roles will show how your experience aligns with the responsibilities of the AI Reliability Manager.

To effectively manage stakeholder expectations, highlight your approach to communication, setting clear objectives, and regular updates. Share examples of how you've successfully navigated conflicting priorities and built strong relationships, ensuring alignment on goals and timelines in previous projects.

Discuss your systematic approach to compliance, including regular audits, documentation practices, and updates aligned with policy changes. Providing concrete examples of how you've maintained compliance in past roles will reinforce your credibility and understanding of the importance of policy alignment.

Focus on your project management experience, detailing specific projects involving application management. Highlight your use of metrics to measure success, collaboration with teams, and methods for ensuring stakeholder buy-in. Discuss how Agile methodologies have supported project delivery in your past experiences.

In your answer, illustrate your process of analyzing current application performance metrics, engaging relevant stakeholders, and developing improvement strategies. Mention how you leverage data analysis and forecasting to support your strategic planning efforts and ensure alignment with business goals.

Talk about your experience identifying, documenting, and mitigating risks in AI projects. Share what risk assessment techniques you've implemented, how you prioritize risks, and examples of successful resolutions in previous roles to reinforce your proactive approach to risk management.

In your response, explain the Agile-Scrum frameworks you've utilized, focusing on your roles in sprint planning, reviews, and retrospectives. Detail how these methodologies have improved project outcomes and team collaboration in your past work, demonstrating your understanding of Agile principles.

Highlight your proficiency with monitoring tools relevant to application performance, such as application performance management (APM) solutions and their role in identifying issues. Discuss how you've used these tools in conjunction with manual and automated testing to ensure reliability and performance.

Illustrate your approach to fostering collaboration, providing examples of how you've facilitated communication and teamwork across diverse groups. Highlight any tools and techniques you've freely employed to build rapport and support effective collaboration among stakeholders.

In preparing for compliance audits, discuss your proactive strategies, including regular documentation reviews, stakeholder engagement, and training sessions. Share specific experiences where you successfully navigated audits and ensured compliance with IT policies, emphasizing your understanding of audit processes.