Decagon is building the most advanced conversational AI agents for the enterprise. Since starting the company, we've been on a tear, winning over customers like Duolingo, Notion, Rippling, Eventbrite, Webflow, BILT and many more. Our AI agents provide a human-like customer support experience that enables enterprises to better serve their customers and efficiently manage their customer experience organizations.
We've raised $100M in total funding from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels, including the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.
We’re looking for a Software Engineer to work with the founding team on building a category-defining AI product and scale it to massive enterprises and high-growth startups alike.
In this role, you will collaborate closely with a segment of our enterprise customers, often serving as their primary point of contact. If you’re excited about the opportunity to build AI products in close collaboration with large tech enterprises, you’ll thrive here.
You will be at the forefront of LLMs and AI Agents, tackling unique challenges associated with scaling and deploying AI applications.
Have 3+ years of experience developing and deploying production-level products and systems
Take ownership of problems from start to finish and are eager to learn whatever you need to succeed
Are passionate about the end-user experience and take pride in developing products that meet customer needs
You write amazing code, fast
Have been a startup founder or an early-stage engineer
Have experience building AI products
Have experience with React, TypeScript and Python
Medical, dental, and vision benefits
Take what you need vacation policy
Daily lunches, dinners and snacks in the office to keep you at your best
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At Decagon, we're on a mission to revolutionize customer service with our cutting-edge conversational AI agents, and we're seeking a Senior Software Engineer to join our dynamic team in San Francisco. As a pivotal member of our founding group, you'll play a significant role in developing and scaling our innovative AI products that serve both massive enterprises and agile startups. Imagine collaborating closely with some of our top enterprise customers and being their go-to person for technical expertise! If you're passionate about creating impactful solutions that enhance user experience and are excited about tackling the challenges associated with deploying AI applications, this role is perfect for you. With at least 3 years of experience in developing and deploying production-level systems, you'll take ownership of projects from start to finish, ensuring they align with customer needs. Writing efficient, high-quality code is second nature to you, and if you have experience with technologies like React, TypeScript, and Python—or better yet, have founded or worked at a startup—you're already ahead of the game! At Decagon, we value our employees' well-being with excellent health benefits, a flexible vacation policy that allows you to take the time you need, and daily meals in the office to keep your energy high. Join us and make a difference in the world of AI by empowering enterprises to provide exceptional service to their customers.
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