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Lead Product Operations Manager - job 1 of 2

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. 

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

What you will enjoy working on:

  • Owning Cross-Functional Projects with Team Leadership: You will lead large, impactful cross-functional projects, collaborating with diverse teams and stakeholders to deliver measurable outcomes. Your leadership will inspire your team to take ownership, fostering a collaborative and results-driven environment.

  • Leading and Managing High-Performing Teams: You will manage and develop a high-performing team, empowering them to excel and grow. Your ability to mentor, provide constructive feedback, and create a positive, accountable team culture will be central to achieving shared goals.

  • Driving Data-Informed Decisions and Prioritization: You will guide your team in gathering, analyzing, and prioritizing product-related challenges. By leveraging data, you will help your team focus on what matters most and align efforts with company objectives.

  • Hands-On Problem Solving and Team Execution: You’ll not only strategize but also lead by example, diving into challenges alongside your team. Your "roll up your sleeves" approach will set the standard for tackling problems and building solutions collaboratively.

  • Root Cause Analysis and Solution Design: You will coach your team to identify root causes of complex issues and architect solutions that are innovative, scalable, and practical.

  • Building and Streamlining Operational Processes: You will oversee the design and implementation of operational systems and workflows that enhance efficiency and scalability, while ensuring your team has the structure and support needed to succeed.

Requirements:

  • 7+ years of experience in product operational roles, with 2+ years managing and scaling high-performing teams.

  • A proven track record of inspiring, mentoring, and driving accountability within a team.

  • Ownership Mindset and Collaborative Leadership: Ability to own projects end-to-end while empowering your team to take initiative and drive results collaboratively.

  • Exceptional Project Management Skills: Strong experience in managing cross-functional projects with clear structure, organization, and stakeholder alignment.

  • Data-Driven Decision-Making and Strategic Insight: Proficiency in data analysis tools (SQL, Looker, Snowflake, Datadog, Excel/Sheets) and the ability to guide your team in turning insights into impactful decisions.

  • Empathy and User-Centric Thinking: Deep empathy for users and the ability to instill a user-first mindset across your team.

  • Operational and Process Optimization Expertise: Experience designing and implementing systems and processes that enable teams to scale and operate efficiently.

  • Technical Knowledge and Problem-Solving Skills: General familiarity with software development processes, with experience in building payroll systems as a significant advantage.

  • Strong Communication and Presentation Skills: Superior ability to communicate complex ideas clearly, whether mentoring your team or presenting to stakeholders.

  • Fast-Paced Tech Environment Experience: Demonstrated ability to lead and thrive in a dynamic, product-driven tech environment.

This role is ideal for a leader who thrives on building and managing exceptional teams, taking ownership of complex challenges, and driving impactful results through collaboration, data-driven decision-making, and hands-on leadership.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

  • Provided computer equipment tailored to your role

  • Stock grant opportunities dependent on your role, employment status and location

  • Additional perks and benefits based on your employment status and country

  • The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.

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CEO of Deel
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What You Should Know About Lead Product Operations Manager , Deel

At Deel, we are on a mission to revolutionize the hiring landscape by making it easy to connect with talent across the globe. As our Lead Product Operations Manager, you will play a crucial role in driving our vision forward. With over 3,000 passionate professionals spanning more than 100 countries, our team actively collaborates to foster innovation and enhance our platform for customers. In this dynamic role, you’ll have the chance to lead cross-functional projects that make a real impact on our operations. Your expertise in managing and nurturing high-performing teams will shine as you create a culture of accountability and excellence. You’ll not just steer data-informed decisions but also dive into hands-on problem-solving, guiding your team through complex challenges. Your experience will empower you to streamline processes and optimize our operational systems for maximum efficiency. If you have a knack for identifying root causes and designing scalable solutions, this is your opportunity to make a difference. Join us in our journey towards eliminating hiring borders and creating a seamless experience for businesses and candidates alike. At Deel, we believe in the power of diverse talent, and we’re dedicated to building an inclusive environment for everyone. Your journey with us starts here, as we write the next chapter in global hiring together.

Frequently Asked Questions (FAQs) for Lead Product Operations Manager Role at Deel
What are the responsibilities of a Lead Product Operations Manager at Deel?

As the Lead Product Operations Manager at Deel, you will oversee impactful cross-functional projects and manage a high-performing team. Your responsibilities will include driving data-informed decision-making, problem-solving alongside your team, and designing operational processes that enhance efficiency. Your leadership will play a vital role in mentoring your team while aligning their efforts with our company objectives.

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What qualifications are required for the Lead Product Operations Manager position at Deel?

To qualify for the Lead Product Operations Manager role at Deel, candidates should possess a minimum of 7 years of experience in product operations, with at least 2 years in a managerial position. Proven project management skills, data-driven decision-making abilities, and familiarity with software development processes are also essential. Previous experience in a fast-paced tech environment will give you a significant edge.

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What skills should a Lead Product Operations Manager at Deel possess?

A successful Lead Product Operations Manager at Deel should exhibit exceptional project management skills, a collaborative leadership approach, and a strong technical background. Empathy, user-centric thinking, and operational optimization expertise are crucial. Additionally, proficiency in data analysis tools will help you guide your team toward thoughtful decisions.

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How does Deel support the growth of its Lead Product Operations Manager?

Deel is committed to the professional growth of its employees, including the Lead Product Operations Manager. We provide mentorship, robust resources for team leadership, and opportunities for continuous learning. By fostering a culture that values innovative thinking and accountability, we empower our managers to excel, ultimately driving Deel’s success.

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What benefits can a Lead Product Operations Manager expect at Deel?

As a Lead Product Operations Manager at Deel, you'll enjoy competitive compensation, stock grant opportunities, and tailored computer equipment. You can also benefit from flexible remote work options and additional perks based on your employment status and country, all of which reflect our commitment to inclusivity and support.

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Common Interview Questions for Lead Product Operations Manager
Can you provide an example of a successful cross-functional project you led as a Lead Product Operations Manager?

In your response, outline the project’s goal, your specific contributions, and the outcomes. Highlight teamwork, how you facilitated collaboration among different departments, and the metrics you used to measure success.

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How do you ensure that your team remains accountable and motivated?

Discuss your approach to mentoring and feedback. Share specific strategies you use to create a culture of accountability, perhaps through regular check-ins, recognition of achievements, and personalized development plans.

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What data analysis tools are you proficient with and how have you used them in decision-making?

Mention tools like SQL, Excel, or Looker. Share an example of how you have turned data insights into actionable strategies that positively impacted product operations or team performance.

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Describe a time when you had to solve a complex problem within your team.

Use the STAR method to structure your answer. Discuss the situation, the task at hand, the actions you took to solve the problem, and the results achieved.

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How do you maintain effective communication with stakeholders during a project?

Explain your communication strategy, possibly including regular updates, stakeholder meetings, and utilizing project management tools to ensure transparency and alignment throughout the process.

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What is your approach to process optimization and operational efficiency?

Outline specific methodologies you have employed in the past, such as Lean or Six Sigma, and share an example where your efforts led to measurable improvements in operational workflows.

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Can you discuss your experience in building and managing a remote team?

Share how you have adapted leadership strategies to foster engagement, enhance collaboration, and monitor performance within a remote setup, ensuring team members feel supported and included.

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What strategies do you use to gather and analyze user feedback?

Discuss techniques such as surveys, user interviews, and analytics tools, emphasizing how you use insights to inform product decisions and improve user experiences.

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How do you prioritize tasks in a fast-paced tech environment?

Describe your methods for setting priorities, perhaps discussing frameworks like the Eisenhower Matrix or Scrum methodology, and give an example of how you successfully navigated competing priorities.

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What are your long-term career goals as a Lead Product Operations Manager?

Communicate your aspirations honestly while relating them to Deel’s mission. Speak to your desire to grow within the company and contribute to its success while developing your leadership and operational expertise.

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Deel is an American payroll and compliance provider founded in 2019 by Alex Bouaziz, Shuo Wang, and Ofer Simon. The company is based in San Francisco, California and has reported having 2,000 employees in January 2023.

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CULTURE VALUES
Inclusive & Diverse
Collaboration over Competition
Fast-Paced
Growth & Learning
Empathetic
FUNDING
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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
January 3, 2025

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