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Home Based Email Marketing Specialist

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The DCX Client Services - Home Based Marketing Coordinator will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client.  

The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include having a strong attention to detail, ability to work well with co-workers, and a desire to learn new work skills.  

Ideal Candidates will be

  • Extensive experience with major email marketing platforms, preferably HubSpot 

  • Strong understanding of customer segmentation, database management, and email technologies 

  • Proficiency in analytics and email marketing metrics, with the ability to derive meaningful insights 

  • Excellent project management skills, with the ability to manage multiple projects simultaneously and meet deadlines 

  • Strong writing and editing skills with attention to detail 

  • Knowledge of HTML/CSS for email designpreferred 

  • Excellent customer service skills 

  • Organizational and time management skills 

  • Superior verbal and written communication skills 

  • Independent self-starter with the ability to prioritize and work within established guidelines while maintaining confidentiality 


Role Details 

  • Industry: Promotions 

  • Work Shift: 8:00 AM - 5:00 PM CST (USA) 

  • Workdays: Monday through Friday (USA) 

  • Written and spoken English skill: Very Proficient 

  • Salary Range: PHP 85,000


Job Responsibilities 

  • Develop and execute comprehensive email marketing strategies aligned with business objectives such as lead generation, customer acquisition, retention, and engagement 

  • Manage all aspects of email campaigns from conception to analysis, including template design, call-to-action, and content creation 

  • Refine segmentation strategies to deliver targeted and personalized email content, enhancing user engagement and conversion rates 

  • Implement and optimize email automation workflows to efficiently nurture leads and maximize customer lifecycle value 

  • Oversee and lead the execution of all email campaigns via HubSpot platform 

  • Utilize analytics to monitor and evaluate email campaign performance, providing actionable insights for optimization 

  • Ensure integrity of subscriber databases, implement growth strategies, and ensure compliance with email regulations and best practices 

  • Conduct regular A/B tests to experiment with new ideas and improve email campaign performance metrics 

  • Collaborate closely with other departments and partner teams like content and design to ensure an integrated marketing approach 

  • Stay updated on the latest email marketing trends, tools, and technologies, experimenting with new techniques to enhance the email marketing program. 

Additional Job Requirements 

  • Bachelor’s degree in Marketing, Business, Communications, or related field preferred 

  • Minimum of 3 years of experience in email marketing, with a proven track record of successful campaign development and implementation 


Software that will be used 

  • Various promotional industry specific software (I.e., Sage, ESP, CommonSku, Syncore, HubSpot) 

  • Proficient with Microsoft suite (Word, PowerPoint, Excel, Outlook) 

  • Proficient with Google suite (Google sheets, Gmail etc.) 

 

About DCX 


DCX is a leading BPO that supports growth minded small and medium sized businesses in the United States. If you're interested in working with some of the fastest growing companies in the USA, we are excited to have you apply!  


To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers.  


To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training. We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more.  

We look forward to receiving your application and getting to know you better! 

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! 

Average salary estimate

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$17000K

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What You Should Know About Home Based Email Marketing Specialist, DelegateCX

If you are an enthusiastic and detail-oriented individual, DCX is excited to announce that we are on the lookout for a Home Based Email Marketing Specialist! As a member of our vibrant team, you will play a crucial role in crafting and executing effective email marketing strategies that align with our business goals. Your adventures will start with understanding our client's needs and developing comprehensive campaigns that capture attention and drive engagement. Communication is key, so your excellent verbal and written skills will shine as you collaborate with colleagues and partners. You'll have the freedom to utilize your creativity while adhering to best practices and compliance regulations. With flexibility and adaptability being essential traits, you'll enjoy the variety of tasks that come with this position. Plus, your proficiency in HubSpot, combined with a strong grasp of customer segmentation, will enable you to deliver targeted content that resonates with our audience. As part of a remote team based in the Philippines, you will enjoy the independence of working from home while focusing on growth in your career. With a salary competitive at PHP 85,000, this role offers you an opportunity to expand your email marketing skills and contribute to a company that values its employees while supporting growth-minded businesses in the USA. Join us at DCX, where your passion for email marketing can flourish in an innovative, collaborative environment!

Frequently Asked Questions (FAQs) for Home Based Email Marketing Specialist Role at DelegateCX
What are the main responsibilities of the Home Based Email Marketing Specialist at DCX?

The Home Based Email Marketing Specialist at DCX is responsible for developing and executing comprehensive email marketing strategies that support lead generation, customer acquisition, and retention. This includes managing all aspects of email campaigns from conception to analysis, refining segmentation strategies, optimizing email automation workflows, and using analytics to monitor and evaluate campaign performance.

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What qualifications and skills are required for the Home Based Email Marketing Specialist position at DCX?

Candidates for the Home Based Email Marketing Specialist position at DCX should ideally hold a Bachelor’s degree in Marketing, Business, Communications, or a related field. A minimum of 3 years of experience in email marketing is preferred, along with proficiency in HubSpot, strong writing skills, project management abilities, and a solid understanding of email marketing metrics and customer segmentation.

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What tools and software will the Home Based Email Marketing Specialist use at DCX?

As a Home Based Email Marketing Specialist at DCX, you will utilize various promotional industry-specific software, including HubSpot for campaign management. Additionally, proficiency in the Microsoft Suite (Word, PowerPoint, Excel, Outlook) and Google Suite (Google Sheets, Gmail) is essential for communication and analysis.

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What is the work schedule like for the Home Based Email Marketing Specialist at DCX?

The Home Based Email Marketing Specialist at DCX will work during standard business hours from 8:00 AM to 5:00 PM CST (USA) on weekdays. This ensures you can collaborate seamlessly with the rest of the team while enjoying the perks of working remotely.

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What type of growth opportunities can the Home Based Email Marketing Specialist expect at DCX?

DCX is dedicated to the growth and well-being of its employees. As a Home Based Email Marketing Specialist, you will have access to training and development opportunities that enhance your skills, alongside a supportive team environment that encourages learning and innovation.

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Common Interview Questions for Home Based Email Marketing Specialist
Can you describe your experience with email marketing campaigns?

When answering this question, highlight specific campaigns you've managed, the tools you used (like HubSpot), and the results achieved. Emphasize your understanding of customer segmentation and how you've utilized analytics to improve campaign performance.

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How do you approach developing email marketing strategies?

Explain your process for understanding client goals and defining target audiences. Discuss your use of A/B testing and analytics to tailor emails that resonate with recipients, leading to increased engagement and conversion.

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What metrics do you use to measure the success of your email campaigns?

Focus on key performance indicators such as open rates, click-through rates, and conversion rates. Describe how you analyze these metrics to derive insights and improve future campaigns.

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How do you ensure compliance with email regulations?

Demonstrate your knowledge of email marketing compliance, including CAN-SPAM and GDPR regulations. Discuss the importance of maintaining subscriber consent and providing clear opt-out mechanisms in your campaigns.

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Can you share an example of a challenging email marketing project you've worked on?

Choose a project that highlights your problem-solving abilities and adaptability. Discuss the challenges faced, the strategies employed to overcome them, and the positive outcomes achieved.

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What role does customer segmentation play in your email marketing strategy?

Explain how customer segmentation allows for targeted messaging and increased relevance of content to different audience groups, ultimately enhancing engagement rates and campaign effectiveness.

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How do you handle feedback and criticism regarding your campaigns?

Express your openness to constructive criticism as a valuable tool for growth. Share examples of how you've used feedback to adapt and improve your future campaigns.

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What creative ways have you implemented to increase email open rates?

Discuss specific tactics such as personalized subject lines, A/B testing of send times, and utilizing segmentation to send more relevant content. Mention any successful campaigns that resulted from these innovations.

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How do you stay updated on the latest email marketing trends?

Mention any industry blogs, webinars, or online courses you follow to ensure you are in tune with emerging trends and technologies in email marketing, and how you've applied this knowledge to your work.

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What software are you most comfortable using for email marketing?

Talk about your experience with tools like HubSpot and any other relevant platforms. Emphasize how your proficiency with these tools allows for efficient campaign management and performance tracking.

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DATE POSTED
April 15, 2025

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