Job details

GTM & Commercial Lead, CX & Commerce – Americas

Job Description:As part of the Merkle Executive Leadership team, this position must deliver excellence and drive business growth and transformation to unlock the Experience and Commerce Service Line's full potential in market and provide the best solutions to our clients. It offers a unique opportunity for growth and to influence our overall business strategy. This position includes oversight of experience design, experience strategy, commerce, product management, content management, performance marketing, promotions, loyalty, gamification, and digital messaging.Responsibilities include, but are not limited to, the following:• Act as the dedicated Go To Market Lead for Experience and Commerce business. Responsible for all aspects of managing the Go To Market strategy, process, and delivery by working across cross-functional teams.• Manage the business to drive client engagement to maximize sustained growth and profitability.• Oversight for the P&L across Experience and Commerce. Work with leaders to make difficult decisions to manage costs.• Assist in new client opportunities and new business pitches.• Ensure continued staffing across our teams in both the US and India.• Staff, retain, and motivate key leaders on your team through regular interactions and mentorship.• Collaborate with other regions and service lines.• Drive client retention and project execution to satisfy ever-changing client needs and requirements.• Participate in regular M&A exploration and evaluation.• Oversee continued integration efforts for two recently acquired agencies.• Work with clients during challenging delivery scenarios and mentor teams on negotiation tactics and strategies.Required Skills And Qualifications• 15+ years of experience in the Experience and Commerce industry with a proven track record of driving growth and achieving revenue targets.• Strong expertise in Go To Market strategies to optimize product visibility, customer engagement, and sales conversion.• Solid understanding of e-commerce platforms, tools, and technologies, including online marketplaces, payment gateways, order management systems, and customer relationship management (CRM) software.• Excellent analytical skills in analyzing data, conducting market research, and understanding customer behavior to identify trends and opportunities for growth.• Great analytical mindset with an ability to use data to drive decision-making and present solutions for boosting online sales.The anticipated salary range for this position is ($357,500 - $476,500). Actual salary will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit dentsubenefitsplus.comLocation:USA - Remote - New YorkBrand:MerkleTime Type:Full timeContract Type:PermanentDentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@dentsu.com by clicking on the link to let us  know the nature of your accommodation request and your contact information. We are here to support you.

Average salary estimate

Estimate provided by employer

$43 / HOURLY (est.)

min

max

$40

$45

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About GTM & Commercial Lead, CX & Commerce – Americas, Dentsu

Are you looking for an exciting opportunity to take charge as the GTM & Commercial Lead for CX & Commerce at Merkle in vibrant New York, NY? This role not only offers you the chance to lead a dedicated Go To Market strategy for our Experience and Commerce service line but also lets you be a key player in driving significant business growth and transformation. As part of the Executive Leadership team, you’ll oversee everything from experience design to performance marketing, ensuring our clients receive exceptional solutions tailored to their needs. Your experience in e-commerce will be vital as you manage P&L responsibilities and spearhead initiatives to enhance client engagement and project execution. With over 15 years in the Experience and Commerce arena, you'll have the autonomy to make tough financial decisions while mentoring and motivating your team across both the US and India. You’ll collaborate with various regional service lines to explore new business opportunities and take part in M&A discussions, ensuring we remain ahead in this dynamic market. If you're ready to bring your analytical skills and strategic mindset to drive the future of commerce, we want to hear from you!

Frequently Asked Questions (FAQs) for GTM & Commercial Lead, CX & Commerce – Americas Role at Dentsu

What responsibilities does the GTM & Commercial Lead at Merkle have?

As the GTM & Commercial Lead at Merkle, your main responsibility is to manage the Go To Market strategy for the Experience and Commerce service line. This includes overseeing all aspects of client engagement, managing the P&L for the service line, and leading cross-functional teams to optimize product visibility and sales conversion. Additionally, you'll work on client retention, project execution, and mentorship within your team.