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Specialty Representative, Psychiatry - Wilmington, NC

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience.

Responsibilities:

  • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives.
  • Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call.
  • Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.
  • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities.
  • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.
  • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance.

Qualifications

  • Bachelor's degree, biological sciences, pharmacy, business related field, or equivalent
  • Proven track record of success in selling and solid presentation skills.
  • Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities.
  • Proactively identifies customer style / behavior and quickly adapts to all aspects of selling approach. Understands and leverages findings to develop sales strategies.
  • Operates effectively in a matrix environment.
  • Offers innovative ideas and solutions to maximize business opportunities to address challenges.
  • Provides impact with ideas for the larger organization and anticipates and responds to changes.
  • Influences others and is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc.
  • Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels.
  • Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account-based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries).

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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What You Should Know About Specialty Representative, Psychiatry - Wilmington, NC, AbbVie

If you're passionate about making a difference in the field of psychiatry, consider joining AbbVie as a Specialty Representative in Wilmington, NC! At AbbVie, we're dedicated to discovering and delivering innovative medicines that address serious health issues, and this role is all about forging and growing valuable relationships with healthcare professionals. In this exciting field-based position, you'll have the opportunity to showcase your sales prowess and creativity as you meet and exceed brand KPIs and financial targets while developing tailored plans for each call. You'll be working closely with healthcare providers, understanding their needs and offering solutions that foster trust and collaboration. What’s more, you’ll engage with a dynamic team that emphasizes continuous learning and improvement—there's always something new around the corner! If you're ready to utilize your business acumen, navigate a complex landscape, and drive AbbVie’s mission forward, this is the role for you. Your background in biological sciences or pharmacy paired with a proven sales record will serve you well here. Join us at AbbVie and play a crucial part in shaping the future of psychiatric care!

Frequently Asked Questions (FAQs) for Specialty Representative, Psychiatry - Wilmington, NC Role at AbbVie
What are the responsibilities of the Specialty Representative in Psychiatry at AbbVie?

As a Specialty Representative in Psychiatry at AbbVie, your primary responsibilities include delivering sales performance, developing effective call plans, and building trusted relationships with healthcare providers. You'll also proactively address customer needs and challenges, all while working to achieve brand objectives and sales targets.

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What qualifications are needed for the Specialty Representative role at AbbVie?

The Specialty Representative position at AbbVie requires a Bachelor's degree in biological sciences, pharmacy, or a related field. Additionally, candidates should have a proven track record in sales, strong presentation skills, and in-depth knowledge of the therapeutic area and market landscape.

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How does AbbVie support the career growth of Specialty Representatives in Psychiatry?

AbbVie prioritizes the development of its employees through continuous training and providing access to market intelligence. The company also encourages a collaborative environment where Specialty Representatives can share insights and learn from peers, ensuring they stay at the forefront of the industry.

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What does a day in the life of a Specialty Representative look like at AbbVie?

A day in the life of a Specialty Representative at AbbVie involves creating call plans, visiting healthcare providers, and conducting evaluations of sales performance. Representatives spend time building and nurturing relationships while addressing providers' concerns and demonstrating AbbVie's commitment to serving their needs.

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What are the growth opportunities within AbbVie for someone in the Specialty Representative position?

AbbVie offers various growth opportunities for Specialty Representatives, including roles in leadership, training, or cross-functional teams, depending on your interests and performance. The company emphasizes supporting employee ambitions, fostering a culture of advancement and skill development.

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Common Interview Questions for Specialty Representative, Psychiatry - Wilmington, NC
Can you describe how you would handle objections from healthcare providers as a Specialty Representative at AbbVie?

When facing objections, it’s essential to listen actively and empathetically to the healthcare provider's concerns. You should validate their feelings and present well-researched, logical responses that align with their interests while emphasizing AbbVie’s value propositions.

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What strategies would you implement to achieve your sales targets as a Specialty Representative in Psychiatry?

To achieve sales targets, creating a comprehensive pre-call plan based on market research and customer insights is critical. Emphasizing building relationships and trust with healthcare providers while adapting your approach based on their feedback can also maximize your chances of success.

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How do you stay updated on industry trends and competitor products relevant to your role?

Staying informed about industry trends involves subscribing to relevant publications, attending medical conferences, engaging in professional networks, and staying in contact with colleagues. Actively sharing this knowledge within your team also helps unify strategies.

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Describe a time when you successfully built a collaboration with a healthcare provider.

In a previous role, I initiated a partnership by understanding the provider's needs and aligning our offerings to support their goals. Regular follow-ups and actively addressing any concerns fostered a strong collaborative relationship that enhanced mutual benefits.

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What makes you a good fit for the Specialty Representative role at AbbVie?

My background in biological sciences and my proven ability to exceed sales targets in competitive markets make me a strong fit for AbbVie. My passion for understanding customer needs aligns well with AbbVie's ethos of serving healthcare providers effectively.

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How do you prioritize your sales activities throughout the week?

I prioritize my activities based on strategic importance and potential impact—focusing on high-value accounts and ensuring adequate follow-up. My week typically involves a mix of appointment scheduling, research, and learning opportunities.

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What role does market intelligence play in your sales strategy?

Market intelligence is pivotal in shaping my sales strategy, allowing me to target my efforts effectively. Understanding market dynamics helps me tailor discussions and differentiate AbbVie’s offerings to meet customer needs proactively.

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Can you give an example of how you adapted your selling approach based on customer feedback?

Absolutely! I once received feedback about needing more clinical data to support our product. By integrating this data into future meetings, I not only addressed the feedback but also strengthened trust and confidence in my product presentations.

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How do you measure the success of your sales strategies in your territory?

I measure success through sales performance metrics, customer engagement rates, and feedback from healthcare providers. Consistent analysis allows me to assess and pivot strategies as needed for optimal results.

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Why do you want to work for AbbVie as a Specialty Representative?

AbbVie’s commitment to innovation and making a real difference in patients' lives deeply resonates with my personal values. I’m eager to contribute my skills in a dynamic environment where I can collaborate with health professionals to achieve superior outcomes.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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December 5, 2024

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