Developer Advocate (Remote, Americas EST)

United States (Remote)

This is a remote role for the Eastern timezones of the US, Canada and South America. 

Our Community

We were born from Open Source and it’s in our founding and company DNA. Our job in developer advocacy is just that - to advocate for this community, and nurture the people within it. When they succeed, Grafana does as well. We believe that a big, vibrant, participatory community is how the most innovation happens, and how we grow.

What we are looking for:

Our ideal candidate would be an experienced technical communicator who wants to improve Grafana OSS and loves participating in open source communities. We're looking for someone who is excited about teaching, and engaging with the world in person, on online forums and in social media. If this sounds like you and you stay on top of what's happening in Grafana, observability, telemetry, or distributed systems, we should talk. We strongly encourage under-represented groups to apply.

As a Developer Advocate, you are a technologist first, and will help teach developers, SREs, administrators and others how to build with Grafana. That starts with things like dashboards, but goes much deeper into APIs, plugins, any kind of data that helps us understand complex systems and how they function. You will participate in events, author content, appear in videos, and many other programs. A big plus for us is if you already participate meaningfully in open source communities such as Kubernetes, Prometheus, or the wider CNCF.

We work in the R&D part of the organization, alongside product managers and engineers. The aim of the role is to help users build cool stuff.

Reporting to the Director of Developer Advocacy, you'll work with an all-remote team of advocates and community support engineers.  

The types of things you will be doing include:

• Creating technical content to educate and empower developers & SREs; this can include sample applications, presentations, blog posts, and other materials
• Act as an ally and colleague of external practitioners who are getting started
• Build relationships with people across the community, to support & inspire
• Provide feedback on our products; help be a conduit of what the community is saying, to help us improve the feedback loop between what users need and what Grafana delivers

Success in this role is measured by making our users successful. In a few months, you either already know, or will have learned about our technology and how to improve education for the community. A few months later, you will have worked on several programs in front of our community; you might be submitting talks to conferences and user groups.  

In the United States, the Base (OTE for commission positions) compensation range for this role is $116,000 - $140,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

About Grafana Labs: There are more than 950,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include four other open source projects, Grafana Loki (for logs), Grafana Tempo (for traces), Grafana Mimir (for metrics), and Grafana OnCall (for on-call management).

Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.

Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.

We will recruit, train, compensate and promote regardless of race, religion, colour, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organisation and we’re working hard to make sure that’s the foundation of our organisation as we grow.

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.