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Senior Manager, Quality Assurance

At Digital Turbine, we make mobile advertising experiences more meaningful and rewarding for users, app publishers, and advertisers — intelligently connecting people in more ways, across more devices. We provide app publishers and advertisers with powerful ads and experiences that captivate consumers, fuel performance, and help telecoms and OEMs supercharge awareness, acquisition, and monetization. In a rapidly evolving industry, we are constantly innovating and creating better paths of discovery to connect consumers, publishers, and advertisers across the mobile ecosystem.


We are seeking an accomplished Senior Manager, Quality Assurance to join our Quality Assurance operations in Durham, North Carolina. This leadership role will be integral to driving a culture of excellence and ensuring that our products, processes, and systems exceed customer expectations. As a key member of the QA leadership team, the Senior Manager, Quality Assurance will be responsible for managing a high-performing team of QA professionals, participating in the development of quality strategies, and partnering with cross-functional teams to deliver world-class results.  This is a hands-on leadership role that combines technical expertise with team management to deliver best-in-class solution for our customers.


About the Senior Manager, Quality Assurance:
  • Team Management: Lead and manage distributed quality engineering teams. 
  • Ensure effective collaboration and coordination among team members across different locations. 
  • Quality Assurance Expertise: Oversee the development and execution of test plans using Native test tools (Android/Kotlin - Android, ObjC/Swift - iOS) for mobile application testing, ensuring high-quality software deployment. 
  • Strategic Planning: Collaborate with the rest of the Quality Engineering leadership team to develop and implement strategic QA initiatives that align with company objectives.  Collaborate with cross-functional teams, including Product, Development, and Operations to define quality standards and processes.
  • Process Improvement: Continuously assess and improve QA processes and tools to enhance efficiency and effectiveness in a distributed team environment.  Oversee the design, development, and execution of test automation frameworks. Ensure rigorous testing of new features, integration and system performance at scale.  Implement and maintain CI/CD pipelines with robust testing mechanisms to support rapid development cycles. Evaluate and integrate cutting-edge testing tools, frameworks and methodologies to enhance efficiency and effectiveness.
  • Mentorship and Development: Provide mentorship and professional development opportunities for team members, fostering a culture of continuous learning and excellence.  Manage resource allocation, project prioritization, and career development for team members.  Foster a collaborative and innovative team environment.
  • Reporting and Communication: Maintain regular communication with the Senior Director, Quality Engineering, by establishing and tracking key performance indicators (KPIs), such as defect density, test coverage, and release readiness.  Provide detailed reports to stakeholders on quality metrics, risks, and mitigation plans.


About you as the Senior Manager, Quality Assurance:
  • 10+ years of progressive experience in Quality Assurance.
  • 3+ years in a leadership role.
  • Proficiency in quality tools, methodologies, and risk assessment techniques (e.g., Six Sigma, Lean, CAPA).
  • Proven track record of building and leading high-performing teams.
  • Exceptional communication, analytical, problem-solving, and stakeholder management skills.
  • Professional certifications in quality management (e.g., ISTQB, CQE, CQA, Six Sigma Black Belt).
  • Experience implementing AI-driven quality systems or advanced analytics.
  • Bachelor’s Degree in Quality Management, Engineering, Life Sciences, or a related field.
  • Master’s Degree preferred.


About Digital Turbine:


Digital Turbine (NASDAQ: APPS) powers superior mobile consumer experiences and results for the world’s leading telcos, advertisers and publishers. Our end-to-end platform uniquely simplifies the ability to supercharge awareness, acquisition and monetization — connecting our partners to more consumers, in more ways, across more devices.


The company is headquartered in Austin, Texas, with global offices in New York, Los Angeles, San Francisco, London, Berlin, Singapore, Tel Aviv, and other cities around the world, serving top agency, app developer, and advertising markets. 


We are honored to have achieved numerous awards as an employer of choice, around the world, including: BuiltIn's Best Places to Work Awards in 2022, 2023 and 2024, DUNS 100 Best Places to Work in Tech for 2023 and 2024, and BDICode's 100 Best Companies to Work in 2024.


Digital Turbine is an equal opportunity employer committed to exemplifying diversity and inclusion around the world. We welcome people of different backgrounds, experiences, abilities, and perspectives. We embed diversity in our mindset, products, and teams to empower an inclusive, equitable, and culturally fluent environment. Building and continuously fostering this culture within our teams makes us better collaborators, partners, and innovators.


To view our Global Recruitment Privacy Notice, please click here.


Notice to External Staffing Agencies, Placement Services, and Professional Recruiters ("Agencies"):


Digital Turbine will not pay fees for any hires resulting from unsolicited resumes. To protect all parties involved, we only accept resumes submitted directly by candidates. Any unsolicited resumes sent to Digital Turbine, its affiliates, subsidiaries, or employees, through any method (mail, email, etc.), will be considered the property of Digital Turbine and free of any associated fees.


Agencies must obtain prior written approval from Digital Turbine's Talent Acquisition team before submitting any candidate resumes. Resumes may only be submitted in connection with a valid, fully executed contract for services and in response to a specific statement of work. Without such an agreement in place, Digital Turbine will not be responsible for any fees related to submitted candidates.


Agency agreements are only valid if they are in writing and signed by a Digital Turbine officer or an authorized designee. No other Digital Turbine employee has the authority to bind the company to any agreement regarding candidate placement by agencies. Digital Turbine specifically rejects any liability under agreements accepted by negative consent, candidate negotiation, performance, or any means not explicitly outlined above.


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What You Should Know About Senior Manager, Quality Assurance, Digital Turbine

At Digital Turbine, we're on a mission to make mobile advertising experiences not just meaningful but rewarding for everyone involved. We understand how to intelligently connect users with app publishers and advertisers through powerful ads that captivate consumers and drive performance. Our team in Durham, North Carolina, is expanding, and we are looking for a Senior Manager, Quality Assurance to join our ranks. In this vibrant leadership role, you'll spearhead a dynamic team of QA professionals, ensuring our products and processes not only meet but exceed customer expectations. Your responsibilities will include overseeing mobile application testing strategies using cutting-edge Native test tools, collaborating with cross-functional teams to define quality standards, and driving continuous improvements in our QA processes. You'll wear many hats as you provide mentorship to your team, streamline operations through efficient CI/CD pipelines, and communicate vital quality metrics to stakeholders. If you thrive in a fast-paced, innovative environment and have the expertise to lead high-performing teams, we want to hear from you. Come be a part of our journey in harnessing technology to connect consumers and advertisers in unique ways!

Frequently Asked Questions (FAQs) for Senior Manager, Quality Assurance Role at Digital Turbine
What are the key responsibilities of a Senior Manager, Quality Assurance at Digital Turbine?

As a Senior Manager, Quality Assurance at Digital Turbine, your responsibilities will include managing distributed quality engineering teams, collaborating with cross-functional teams to ensure high-quality software deployment, and developing strategic QA initiatives that align with company objectives. You'll also oversee test automation framework design and implementation, and provide mentorship to ensure your team's continuous growth.

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What qualifications are required for the Senior Manager, Quality Assurance position at Digital Turbine?

To qualify for the Senior Manager, Quality Assurance role at Digital Turbine, candidates should have 10+ years of progressive QA experience, including 3+ years in a leadership role. Proficiency in quality tools and methodologies, alongside a Bachelor's Degree in Quality Management, Engineering, or a related field, is essential. Professional certifications such as ISTQB or Six Sigma are also preferred.

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How does the Senior Manager, Quality Assurance contribute to process improvement at Digital Turbine?

In this role, the Senior Manager, Quality Assurance plays a vital part in continuously assessing and enhancing QA processes and tools, focusing on efficiency in a distributed team environment. You'll evaluate and integrate advanced testing tools and methodologies to support rapid development cycles and elevate product quality significantly.

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What is the work culture like for a Senior Manager, Quality Assurance at Digital Turbine?

At Digital Turbine, the culture is centered on innovation and collaboration, aiming to foster inclusivity and excellence. The Senior Manager, Quality Assurance is expected to lead by example, creating a supportive and growth-oriented environment for team members while also engaging with other departments to drive quality initiatives.

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What tools and methodologies are utilized for Quality Assurance at Digital Turbine?

The Senior Manager, Quality Assurance at Digital Turbine will oversee the use of Native test tools for both Android and iOS platforms, along with advanced testing methodologies such as CI/CD pipelines. Familiarity with risk assessment techniques and integrating AI-driven quality systems is also valuable in this role.

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Common Interview Questions for Senior Manager, Quality Assurance
What strategies would you implement as a Senior Manager, Quality Assurance at Digital Turbine?

In this role, I would focus on developing a robust quality assurance strategy that encompasses both proactive and reactive measures. This would include implementing test automation frameworks, encouraging cross-team collaboration, and continuously monitoring QA metrics to identify areas for improvement, ensuring the team consistently delivers high-quality outputs.

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How do you prioritize and manage resources in a distributed QA team?

I believe in open communication and using data-driven approaches to prioritize tasks. By identifying key projects and aligning team strengths with these needs, I ensure resources are allocated effectively. Regular check-ins and progress updates also help in making informed decisions regarding any necessary adjustments.

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Can you provide an example of how you've handled a significant quality issue?

Certainly! In a previous role, we encountered a critical bug that could have impacted user experience on several devices. I led a rapid response, assembling a cross-functional team to diagnose the issue, and we implemented a hotfix while simultaneously enhancing our testing protocols to prevent future occurrences.

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What metrics do you track as a Senior Manager, Quality Assurance? Why are they important?

I track key performance indicators such as defect density, test coverage, release readiness, and customer satisfaction scores. These metrics are crucial as they provide insights into our team's performance and product quality, allowing us to make informed decisions to enhance processes and ensure we meet customer expectations.

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How would you implement a culture of continuous improvement in your QA team?

To foster a culture of continuous improvement, I would encourage open dialogue and regular feedback sessions where team members can share ideas and learn from one another. Additionally, providing ongoing training and mentorship opportunities ensures that the team stays updated on the latest QA tools and methodologies.

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What tools do you recommend for mobile application testing?

I recommend using a combination of native testing tools like Espresso for Android and XCTest for iOS. Additionally, integrating automated testing solutions such as Appium can enhance efficiency. It's equally important to customize these tools according to the project requirements for optimized results.

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How do you ensure effective collaboration among remote QA team members?

Effective collaboration among remote QA team members can be achieved by utilizing project management tools like Jira or Trello for task assignments and status updates. Regular video meetings facilitate real-time communication, and fostering an environment where team members feel comfortable sharing their ideas helps maintain team cohesion.

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What role does leadership play in maintaining quality standards?

Leadership is critical in maintaining quality standards as it sets the tone for the team. By leading with integrity, ensuring transparency, and holding team members accountable, leaders can instill a sense of ownership in maintaining high quality, thus ensuring the team remains focused on achieving excellence.

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How do you stay current with the latest trends in quality assurance?

I stay current by actively participating in professional networks, engaging in online forums, and attending relevant workshops and conferences. Continuous learning is crucial; therefore, I also invest time in exploring the latest tools and methodologies to incorporate them into our QA practices.

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What is your approach to mentoring junior QA engineers?

My approach to mentoring junior QA engineers includes providing regular feedback, offering guidance on best practices, and creating opportunities for them to take on challenging projects. I believe in empowering them through knowledge sharing while supporting their professional development.

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The leading independent mobile growth platform — leveling up the landscape for advertisers, publishers, carriers and OEMs.

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Full-time, on-site
DATE POSTED
January 7, 2025

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