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Senior QA Engineer

First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years.

Here you will find hard-working colleagues who come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work.

Your Title: Senior QA Engineer

Your Location: Remote/Anywhere in the US

You Report To: Engineering Manager

Compensation: 80K or more plus bonus, depending upon experience

Learn more about our awesome  Engineering team

About the Opportunity

First Help Financial, voted and certified as a “Great Place to Work” by our workforce for three years in a row, is adding a new partner to our Engineering department to accommodate our remarkable growth! This individual will lead the quality and testing effort for a Scrum Team and push quality process above and beyond standards.

What you will do:

Your responsibilities but not limited to:

  • Build and execute manual and automated test cases
  • Collaborate with other team members, build a long-term quality strategy and drive the successful implementation over time
  • Provide expertise on the grooming, estimating, and testing of the stories in a sprint
  • Support scrum team in the creation of proper test cases
  • Track and report bugs that have been found
  • Manage testing resources as needed to complete the sprint and overall epic goals
  • Develop smoke tests, sanity tests, performance, and reliability testing as needed
  • Provide quality metrics and expert insight into the health of the software
  • Use appropriate quality tools and infrastructure to scale and manage our testing effort
  • Enhance and improve the testing methodology for better results, increased productivity, and higher quality, becoming the QA expert in the team

What you bring:

  • Demonstrate historical career stability
  • Proven experience as a QA Engineer with a focus on automated testing using Selenium WebDriver, TestNG, Maven, Cypress etc.
  • 4+ experience as a QA engineer in an Agile environment
  • Bias for action shifting-left Test and Quality Advocacy during development process.
  • Knowledge of JIRA, Automation Anywhere, TestRail, and Postman strongly preferred
  • Computer Science degree strongly preferred
  • Knowledge of Financial software, environments, and industry strongly preferred
  • Ability to define a testing strategy using different tests: manual, unit, end-to-end, integration, etc.
  • Strong understanding of software quality practices, tools, and methodologies
  • Knowledge of testing tools and their best application for specific needs
  • Knowledge of testing metrics and how to use them for best results (i.e. Test Coverage, for bugs MTTF Mean time to Fix, for incidents MTTR Mean Time to Recovery, MTBF)
  • Detail oriented, analytical, and inquisitive; big picture thinking but can be hands on.
  • Exploratory Testing and ability to catch Edge Cases Scenarios.
  • Ability to do impact analysis

FHF Benefits…

  • Great Perks – We offer generous salaries, competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more), paid  vacation, 401(k) match, tuition reimbursement, social activities, monthly lunches, a robust employee recognition and talent development program to enhance your career with us.
  • Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself.
  • Growth - Company growth provides unprecedented career growth.  FHF’s extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth.  We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you.

Diversity and Inclusion

FHF is committed to building a culture that respects and embraces all walks of life, inclusive of gender, race, culture, age, sexual orientation, and other identities. We will make accommodations when interviewing anyone with special needs.

First Help Financial Glassdoor Company Review
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First Help Financial DE&I Review
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CEO of First Help Financial
First Help Financial CEO photo
Pushan Sen Gupta
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Average salary estimate

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$80000K

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What You Should Know About Senior QA Engineer, First Help Financial

Are you ready to take your QA skills to the next level? First Help Financial (FHF), a thriving company that specializes in providing auto loans to underserved communities, is looking for a Senior QA Engineer to join our dynamic Engineering team. At FHF, we pride ourselves on being a diverse workplace with colleagues from over 20 countries, which enriches our culture and fosters innovation. As a Senior QA Engineer, you will play a pivotal role in ensuring the quality of our products by leading the testing efforts within a Scrum Team. You’ll get to build and execute both manual and automated test cases while collaborating with diverse team members to create a robust long-term quality strategy. Your expertise will be essential in providing insight into the software development lifecycle, defining testing strategies, and improving methodologies to enhance productivity and maintain high-quality standards. You’ll also be responsible for tracking bugs, managing testing resources, and supporting the scrum team in crafting proper test cases. This remote position offers a competitive salary starting at 80K, with additional bonuses based on experience. If you're detail-oriented, enjoy exploratory testing, and have a passion for quality assurance, then this is a fantastic opportunity for you. Join us in our mission to make car financing accessible while working in a supportive and fun environment where your contributions will be recognized and valued.

Frequently Asked Questions (FAQs) for Senior QA Engineer Role at First Help Financial
What are the responsibilities of a Senior QA Engineer at First Help Financial?

As a Senior QA Engineer at First Help Financial, you'll be responsible for leading the quality and testing efforts within a Scrum Team. Your key responsibilities will include building and executing both manual and automated test cases, collaborating with team members to build a long-term quality strategy, and providing insights during the sprint grooming sessions. You'll also be involved in tracking and reporting bugs, managing testing resources, and developing various testing methodologies to ensure high-quality outcomes.

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What qualifications are needed for the Senior QA Engineer role at First Help Financial?

To apply for the Senior QA Engineer position at First Help Financial, candidates should possess a degree in Computer Science and have a proven track record of at least 4 years in a QA role within an Agile environment. Additionally, familiarity with automated testing tools such as Selenium WebDriver, and knowledge of Jira and Postman are strongly preferred. Strong analytical skills, attention to detail, and a proactive approach to quality advocacy during the development process are essential traits for this role.

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How does First Help Financial support professional growth for a Senior QA Engineer?

First Help Financial is committed to the professional development of its employees, including those in the Senior QA Engineer role. Through dedicated career planning, mentorship opportunities, and a robust employee recognition program, FHF promotes continuous learning and skill enhancement. The company’s significant growth trajectory also creates ample opportunities for internal advancement within the Engineering department and beyond.

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What testing tools should a Senior QA Engineer at First Help Financial be familiar with?

Senior QA Engineers at First Help Financial should have a strong understanding of various testing tools and methodologies. Familiarity with Selenium WebDriver, TestNG, Cypress, and testing management tools such as TestRail is highly beneficial. Knowledge of performance testing tools and metrics designed to evaluate software health, such as Mean Time to Fix (MTTF) and Mean Time to Recovery (MTTR), will also be advantageous in this role.

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What can I expect from the company culture as a Senior QA Engineer at First Help Financial?

As a Senior QA Engineer at First Help Financial, you can expect a vibrant, inclusive, and supportive company culture. FHF emphasizes a healthy work-life balance and promotes mutual respect among employees from diverse backgrounds. With regular social activities, monthly lunches, and a commitment to personal well-being, you'll be part of a team that values collaboration, innovation, and continuous growth.

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Common Interview Questions for Senior QA Engineer
What motivates you as a Senior QA Engineer?

When answering this question, highlight your passion for quality assurance and your desire to drive improvements in testing processes. Mention specific examples where your commitment to quality has led to successful project outcomes.

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Can you describe your experience with automated testing tools?

Discuss your hands-on experience with tools such as Selenium WebDriver or Cypress, emphasizing how you have successfully implemented them in past projects. Provide examples where automation improved efficiency and quality.

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How do you prioritize your testing tasks in a fast-paced Scrum environment?

Explain your approach to prioritizing tasks based on risk, impact, and project timelines. It's great to mention your collaboration with team members to ensure that the most critical paths are tested effectively.

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What steps do you take to ensure thorough testing of a new feature?

Outline your strategy for testing new features, such as creating detailed test plans, identifying edge cases, and conducting exploratory testing. Provide examples of how these steps have caught potential issues before release.

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How do you track and report bugs effectively?

Discuss how you use tools like JIRA for effective bug tracking. Highlight your process of logging bugs, detailing steps to reproduce them, and communicating them to the development team for resolution.

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What do you understand by 'shift-left testing'?

Provide a clear definition of shift-left testing and explain its importance in the Agile development process. Discuss how early involvement can lead to higher quality and reduced costs.

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Can you explain your experience with performance testing?

Detail any experience you have with conducting performance tests, including specific tools used and the types of scenarios you analyzed. Emphasize the outcomes and improvements resulted from those tests.

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Describe your familiarity with financial software testing.

Given the industry focus at First Help Financial, mention any relevant experience you have testing financial applications. Discuss unique challenges faced in this area and how you addressed them.

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How do you stay updated with the latest QA methodologies and tools?

Share your strategies for continuous learning, such as attending webinars, taking online courses, or participating in QA communities. Mention how this knowledge enhances your work as a QA Engineer.

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What approach do you take to testing in an Agile environment?

Describe your Agile testing experience and how you integrate testing seamlessly throughout the development cycle. Emphasize your collaboration with developers and your proactive quality advocacy.

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We provide auto loans to the underserved and care for our customers and partners with exceptional service Our values: Keep Improving. Our growth is fueled by continuous improvement and innovation by all team members. Think Critically: Our dec...

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Full-time, remote
DATE POSTED
January 7, 2025

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