Senior Quality Assurance Specialist

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Responsibilities:

• Lead and oversee Quality Assurance activities for Middle East project deliverables
• Develop and implement quality assurance policies, procedures, and standards
• Conduct regular audits and inspections to ensure compliance with quality standards
• Analyze quality data and prepare comprehensive reports for management
• Collaborate with cross-functional teams to identify and resolve quality issues
• Train and mentor junior QA team members on best practices and methodologies
• Evaluate and improve existing QA processes to enhance efficiency and effectiveness
• Manage relationships with external stakeholders, including clients and regulatory bodies
• Stay updated on industry trends and regulatory requirements in the Middle East region
• Participate in project planning and risk assessment activities
• Coordinate with project managers to ensure quality objectives are met within timelines
• Investigate customer complaints and non-conformance issues
• Develop and maintain quality management documentation
• Contribute to continuous improvement initiatives across the organization

Qualifications:

Minimum Requirements:

• Bachelor's degree in Engineering, Quality Management, or related field
• 5+ years of industry experience in Quality Assurance, with at least 2 years in a senior role
• Proven track record of leading QA activities for large-scale projects, preferably in the Middle East region
• In-depth knowledge of quality management systems, standards, and methodologies (e.g., ISO 9001, Six Sigma, Lean)
• Strong understanding of regulatory requirements and industry standards applicable to the Middle East
• Excellent analytical and problem-solving skills with attention to detail
• Outstanding communication and interpersonal skills, with the ability to work effectively across all levels of the organization
• Proficiency in quality management software and data analysis tools
• Demonstrated ability to develop and implement quality assurance policies and procedures
• Experience in conducting quality audits and preparing comprehensive reports

Preferred Qualifications:

• Master's degree in Quality Management or related field
• Professional certifications such as Certified Quality Engineer (CQE) or Certified Manager of Quality/Organizational Excellence (CMQ/OE)
• Fluency in Arabic and English
• Experience working in a multinational or cross-cultural environment
• Knowledge of project management principles and methodologies
• Familiarity with continuous improvement techniques and lean management practices

About AECOM

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Freedom to Grow in a World of Opportunity 

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

All your information will be kept confidential according to EEO guidelines.