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Inbound Sales Representative - Onsite

Company Summary

$20.50 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training! 

 

DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.

 

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.


Department Summary

Our award-winning Inside Sales & Retention team successfully drives existing and future customer decision-making by selling the value of Echostar’s products and services using a consultative approach. This is 100% inbound new and existing customers - no cold calling! EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.

 

What’s In It For You? 

  • Career Growth: Opportunity is our best benefit! You’ll have the opportunity to promote two levels within your first year based on performance! 
  • Uncapped Commission: While first year on-target earning is $68,000, our top performers make well over six figures annually! 
  • Rewards and Recognition Program : Offering high-value prizes, elaborate trips, food perks and so much more
  • Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision and Life Insurance packages with a Health Savings Account
  • Exclusive Perks: Complimentary DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans
  • Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP)
  • Continued Education: Tuition Reimbursement to support your career development

 

Application Process Overview:

After completing this application, the next step in our hiring process is a 15-20 minute questionnaire designed to help us determine if we're a mutual fit. You'll see a pop-up directing you to a landing page where you can watch brief videos providing a realistic preview of the role before committing to the questionnaire!


Job Duties and Responsibilities

What You’ll Be Doing: 

  • Successfully position and sell DISH and Boost Mobile products and services to new and existing customers
  • Assess each customer’s needs and offer the best valued solution 
  • Demonstrate the ability and resilience to bounce back from challenging calls and maintain your focus on larger goals 
  • Effectively manage your time while engaging with customers, navigating systems, and handling real-time data entry
  • Maintaining an in-depth knowledge of our product and service offerings, promotions, and competitive advantages
  • Provide excellent customer service to build and maintain customer relationships 

 

Our Paid Training Program Offers You:

  • Whether you are an entry-level candidate or bringing transferable skills, our progressive agenda supports a smooth, successful transition into the role
  • Immersive training with computer-based modules, instructor-led sessions, hands-on activities, role-play, and call shadowing
  • Robust mentorship program to support New Hire onboarding

Skills, Experience and Requirements

  • Competitive Spirit: The drive and determination to succeed, compete with peers, and achieve sales targets
  • Growth Mindset: The willingness to actively seek, receive, and apply new skills and constructive feedback to improve performance and grow professionally
  • Customer Focus: Effectively engage with customers, understand their needs, resolve issues, and build trusting relationships that contribute to overall sales success
  • Dependability: Consistently meet commitments, maintain reliability, and uphold high standards of accountability
  • Integrity: Adheres to ethical standards, honesty, and transparency in all interactions
  • Persuasion: Influence others’ decisions and actions through clear communication, compelling arguments, and the effective demonstration of value
  • Communication: Excellent verbal communication and listening skills; ability to build rapport quickly over the phone
  • Requirements: High school diploma or GED; ability to work full-time on-site; flexible to work shifts that might include evenings, weekends, or holidays; smartphone or device with active network connection; pre-employment screen

Salary Ranges

Compensation: $20.50/Hour - $34.87/Hour
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

 

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. 

 

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

 

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. 

Average salary estimate

$57565 / YEARLY (est.)
min
max
$42560K
$72570K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Inbound Sales Representative - Onsite, DISH

Join DISH, an EchoStar company, as an Inbound Sales Representative and embark on an exciting career journey in Roseland, NJ! We’re not just reimagining connectivity; we’re building America’s First Smart Network™. You’ll be part of our vibrant Inside Sales & Retention team where you’ll engage with new and existing customers, showcasing the best of DISH and Boost Mobile products in a fun and supportive environment. With a starting pay of $20.50 per hour and the potential to earn upwards of $68,000 in your first year, plus uncapped commissions, the sky's the limit! Feeling a little unsure? No worries! We provide comprehensive paid training to equip you with everything you need to succeed. You’ll learn through hands-on activities, role-plays, and mentorship, ensuring you’re not just another face in the crowd but a valued member of our team. Your daily tasks will include assessing customer needs, navigating our systems, and delivering top-notch service to build lasting relationships. Plus, with our career growth opportunities, who knows? You could be climbing the ranks in less than a year! Enjoy company perks like complimentary DISH TV programming, benefits like Medical and Dental coverage, and a solid financial security plan with a 401(K) option. So if you’re ready to take the plunge into a rewarding career, DISH could be your next great adventure!

Frequently Asked Questions (FAQs) for Inbound Sales Representative - Onsite Role at DISH
What are the responsibilities of an Inbound Sales Representative at DISH?

As an Inbound Sales Representative at DISH, your primary duties involve engaging with new and existing customers to sell DISH and Boost Mobile products. You'll assess customer needs and suggest tailored solutions, ensuring satisfaction while building valuable relationships. You're also responsible for maintaining an in-depth knowledge of our offerings and effectively managing your time during interactions.

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What qualifications are required for the Inbound Sales Representative position at DISH?

For the Inbound Sales Representative role at DISH, a high school diploma or GED is required. We’re looking for passionate individuals with a competitive spirit, excellent communication skills, and a customer-focused mindset. While prior experience isn't mandatory, a willingness to learn and grow in a supportive environment is essential.

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What does DISH offer in terms of training for new Inbound Sales Representatives?

DISH provides a comprehensive and immersive training program for new Inbound Sales Representatives. This includes instructor-led sessions, hands-on activities, and role-play scenarios designed to prepare you for real-life customer interactions. With ongoing mentorship support, you will seamlessly transition into the role, armed with the necessary skills.

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What opportunities for advancement can an Inbound Sales Representative expect at DISH?

At DISH, career growth is a priority! Inbound Sales Representatives have the chance to promote up to two levels within their first year, depending on performance. This means you could quickly move up the ladder, earning recognition and increased earning potential as you achieve your sales goals.

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What benefits does DISH provide for Inbound Sales Representatives?

Inbound Sales Representatives at DISH enjoy a robust benefits package that includes paid training, medical, dental, vision, and life insurance options. You'll also get 401(K) with company match, tuition reimbursement for continued education, and exclusive perks, such as complimentary DISH TV programming!

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Common Interview Questions for Inbound Sales Representative - Onsite
Can you describe a time when you turned a challenging customer interaction into a positive experience?

In interviews, focus on showcasing your problem-solving skills and resilience. Describe the situation, your approach to addressing the customer’s concerns, and how you ultimately built a stronger relationship as a result.

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How do you prioritize your tasks when handling multiple customer inquiries?

When answering this question, explain your method of organizing and prioritizing customer interactions. Mention how time management tools or techniques help you stay focused while ensuring all customers are engaged and satisfied.

Join Rise to see the full answer
Why do you want to work at DISH as an Inbound Sales Representative?

Use this opportunity to express your enthusiasm for DISH's mission and values. Highlight how your skills align with the role and how you see yourself contributing to the team's success while enjoying the growth opportunities offered by the company.

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What strategies do you use to connect with customers over the phone?

Talk about the importance of empathy and active listening when communicating with customers. Discuss how you build rapport quickly and create a positive experience that emphasizes the value of the products you're selling.

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How would you handle a situation where a customer is dissatisfied with a service?

Demonstrate your ability to empathize with the customer, listen actively to their concerns, and offer suitable solutions. Communicate that your goal is to resolve the issue while maintaining integrity and professionalism.

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What motivates you to achieve sales targets?

Share your intrinsic motivation for success, whether it be personal goals, competition, or earning potential. Emphasize the satisfaction you gain from helping customers and building relationships.

Join Rise to see the full answer
How do you stay updated on the latest products and services?

Discuss your commitment to continuous learning and professional development. Explain how you use company resources, participate in training, or follow industry news to stay informed and effective in your role.

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Can you give an example of how you've utilized feedback to improve your performance?

Illustrate a scenario where constructive feedback helped you refine your skills or approach. Highlight your growth mindset and willingness to adapt to enhance both personal and team performance.

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In your opinion, what makes a great sales representative?

Discuss the key traits of a successful sales representative, such as effective communication, resilience, empathy, and a customer-centric approach. Relate these qualities to how you would embody them in the Inbound Sales Representative role.

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What techniques do you use for managing stress while on a busy sales floor?

Share techniques that work for you, such as taking short breaks to regroup, using positive self-talk, or maintaining a supportive network with colleagues. Emphasize the importance of self-care to maintain peak performance.

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DATE POSTED
April 1, 2025

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