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Global Web Analyst (Remote Friendly)

Company Description

Welcome to the good side of tech 👋

You might have heard about us, but with a different name: Doctoralia. It all started 10 years ago, when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and we empowered patients by giving them access to leave and read reviews about their visit. We then provided doctors with the technology to manage bookings easily and save time, so they could devote themselves to what they always wanted: treating patients. And today is the day in which we ask you: will you join us in the next step of making the healthcare experience more human?

Docplanner at scale

We are leaders in 13 countries so far, and more than 90 million patients trust us every month. Almost 300.000 specialists believe in us and our product, and so do leading venture capital funds such as Point Nine Capital, Goldman Sachs Asset Management and One Peak Partners. And yet, employing over 2.700 people all over the globe, we managed to keep the startup-mindset we started with over 10 years ago.

Job Description

We are looking for a Global Web Analyst to join our team and help us optimize the performance of over 25 B2B websites. As a key member for the web team, you will be responsible for analyzing user behavior, tracking key website metrics, and providing actionable insights to improve MQL generation and conversion rates. Your work will directly impact our ability to make informed decisions and improve the performance of our websites.

How will you make an impact?

  • Analyze, and report on website performance, focusing on conversion rates, form submissions, and user engagement.
  • Interpret data from website tracking tools (Google Analytics, VWO, Hubspot).
  • Setting and ideation for web events based on business objectives.
  • Develop and maintain dashboards to provide real-time insights into website performance and translate data into clear, actionable recommendations for the marketing team (LookerStudio, Superset).
  • Conducting A/B testing analyses (VWO and HubSpot).
  • One-off analysis for key initiatives like Back Friday campaign, promotions, product launches, website migrations to measure effectiveness.
  • Identify and analyze different audience segments to improve targeting and personalization.
  • Work closely with stakeholders to ensure that tracking plans are in place for all key user behaviors.
  • Collaborate with the content team to provide data driven insights that inform content creation and optimize engagement from key user segments.

Qualifications

What will help you thrive?

  • 3+ years experience in web analytics, digital marketing, or CRO roles.
  • Proficiency in Google Analytics (GA4), Google Tag Manager, Looker Studio, or other web analytics platforms.
  • Ability to build dashboards and reports using Looker, Tableau, Superset or similar tools.
  • Experience with A/B testing tools like Google Optimize, VWO, or Optimizely.
  • ​​Experience with Hotjar, Clarity, or other user behavior tracking tools.
  • Experience with Search Console or other SEO tracking tools is a plus.
  • Strong communication skills in English, including exceptional presentation and reporting abilities.

Additional Information

Getting to know each other - What does the recruitment process look like?

  • 30' Interview with a Global Talent Partner.
  • 60' Interview with the Hiring Manager to discuss your experience and assess your leadership skills.
  • Business Case, including a few days’ preparation time.
  • 60' Interview with the Hiring team to discuss your thoughts and findings - exactly as if you were working here already.
  • Offer (subject to references)!

What you will get in return?

  • 💶 Competitive salary appropriate to your experience.
  • ⚕️ Private health plan.
  • 📈 Share options plan after 6 months working with us.
  • 👩‍🎓Free English classes.
  • 👩‍💻Hybrid working model.
  • 🧠 Unlimited access to the Ifeel emotional well-being tool .
  • 🎂 Free birthday to spend the day with your loved ones!
  • 🙌Join our team and share the greatness! Participate in our successful referral programme and get rewarded for bringing in exceptional talent like yours.
  • 💙Last but most important: an amazing team that will welcome you and support you along the way.
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CEO of DocPlanner
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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Global Web Analyst (Remote Friendly), DocPlanner

Are you ready to embark on a rewarding journey as a Global Web Analyst with Docplanner? Based in São Paulo, you’ll join a team that is on a mission to make healthcare more human. With our impressive track record of empowering both patients and healthcare professionals across 13 countries, we are looking for someone who can dive deep into the analytics to enhance the performance of over 25 B2B websites. As our Global Web Analyst, your primary role will be to track user behavior and analyze web metrics that lead to actionable insights that drive conversion rates and Marketing Qualified Leads (MQL). Imagine interpreting data using top-tier tools like Google Analytics and VWO to design strategies that resonate with our audience. You will build dashboards that offer real-time insights, conduct A/B testing, and collaborate with various stakeholders to ensure that every important user behavior is monitored effectively. If you have over three years of experience in web analytics, a knack for storytelling through data, and thrive in a collaborative environment, Docplanner is the place for you. As a company, we value your growth and provide an array of benefits, including competitive salaries, health plans, and a vibrant, supportive team culture. Come be part of our innovative journey in optimizing healthcare experiences worldwide!

Frequently Asked Questions (FAQs) for Global Web Analyst (Remote Friendly) Role at DocPlanner
What experience is needed for the Global Web Analyst role at Docplanner?

To be a successful Global Web Analyst at Docplanner, you should have at least 3 years of experience in web analytics, digital marketing, or conversion rate optimization (CRO) roles. Proficiency in Google Analytics GA4, Google Tag Manager, and dashboard creation using tools like Looker or Tableau are crucial. Familiarity with A/B testing tools like VWO or Google Optimize will also set your application apart.

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What are the responsibilities of a Global Web Analyst at Docplanner?

As a Global Web Analyst with Docplanner, your main responsibilities will include analyzing website performance to improve conversion rates, tracking and interpreting user behavior through analytics tools, and developing dashboards for real-time insights. You will also conduct A/B testing and work closely with marketing teams to provide data-driven insights that shape content strategies.

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Which tools should a Global Web Analyst at Docplanner be proficient in?

A Global Web Analyst at Docplanner should be proficient in Google Analytics (particularly GA4), Google Tag Manager, and various dashboard tools like Looker or Superset. Familiarity with A/B testing tools, user behavior trackers like Hotjar or Clarity, and SEO tools will also benefit your application.

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How does the recruitment process for a Global Web Analyst at Docplanner work?

The recruitment process for the Global Web Analyst position at Docplanner includes an initial 30-minute interview with a Global Talent Partner, followed by a 60-minute discussion with the Hiring Manager. Candidates will also complete a business case that will be discussed in a subsequent interview. Finally, an offer is made subject to references. The entire process is designed to provide a comprehensive overview of your potential fit within our team.

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What benefits does Docplanner offer for the Global Web Analyst position?

Docplanner offers a competitive salary based on experience for the Global Web Analyst role, along with a private health plan and participation in a share options plan after six months. Additional perks include free English classes, a hybrid working model, unlimited access to an emotional well-being tool, free personal days like birthday leave, and a supportive team atmosphere.

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Common Interview Questions for Global Web Analyst (Remote Friendly)
Can you describe a successful web analytics project you've led?

When answering this question, highlight a specific project where you analyzed data that led to significant improvements in conversion rates. Discuss the tools used, your methodology in interpreting the data, and the subsequent actions taken. Make sure to include quantifiable results, such as percentage increases in leads generated.

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How do you approach A/B testing, and what steps do you take?

Explain your A/B testing methodology by outlining the initial hypothesis, how you select variables to test, and the criteria you use for measuring success. Discuss reporting results and how you apply findings to future projects. Give an example of a test you've conducted and its impact.

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What key metrics do you focus on when analyzing a website's performance?

List essential metrics such as conversion rates, user engagement time, bounce rates, and form submission rates. Explain why each is important and how they inform strategies for optimization. Relate any experiences where you used these metrics to achieve measurable results.

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How do you ensure stakeholder engagement in analytics projects?

Highlight your communication skills and provide examples of how you work closely with stakeholders to align analytics strategies with business goals. Discuss tools you use to share insights effectively, like dashboards or presentations, and how you advocate for data-driven decision-making.

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What challenges have you faced in web analytics, and how did you overcome them?

Share a specific challenge, whether it was data accuracy, user behavior tracking, or stakeholder buy-in. Explain your thought process, the steps you took to address the issue, and the positive outcome that resulted from your efforts.

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Describe your experience with Google Analytics and setting up tracking plans.

Discuss your familiarity with Google Analytics, particularly GA4, detailing your experience with setting up tracking plans, custom events, and user segmentation. Mention any specific experiences of how these plans drove actionable insights.

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How do you prioritize analytics tasks in a fast-paced environment?

Explain your approach to prioritization based on business needs, deadlines, and potential impact. Discuss any methodologies you follow, such as the Eisenhower Matrix, and provide examples where this has helped you manage multiple projects successfully.

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What do you consider when interpreting data for non-technical stakeholders?

Discuss how you simplify complex data insights into clear, actionable recommendations that are easily understood. Emphasize your presentation skills and any tools you leverage to visualize data effectively, demonstrating past successes in this communication.

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Can you provide an example of how your analysis improved user engagement?

Share a relevant example where your analysis directly impacted user engagement metrics. Detail the analysis process, adjustments made based on your findings, and the results that followed—this will illustrate your effectiveness as an analyst.

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How do you stay updated on digital marketing and analytics trends?

Mention your commitment to continuous learning through webinars, blogs, industry conferences, or online courses. Share specific resources you reference regularly, and discuss how maintaining an industry connection informs your practices and enhances your expertise.

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DATE POSTED
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