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Global Web Analyst (Remote Friendly)

Company Description

Welcome to the good side of tech 👋

You might have heard about us, but with a different name: Doctoralia. It all started 10 years ago, when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and we empowered patients by giving them access to leave and read reviews about their visit. We then provided doctors with the technology to manage bookings easily and save time, so they could devote themselves to what they always wanted: treating patients. And today is the day in which we ask you: will you join us in the next step of making the healthcare experience more human?

Docplanner at scale

We are leaders in 13 countries so far, and more than 90 million patients trust us every month. Almost 300.000 specialists believe in us and our product, and so do leading venture capital funds such as Point Nine Capital, Goldman Sachs Asset Management and One Peak Partners. And yet, employing over 2.700 people all over the globe, we managed to keep the startup-mindset we started with over 10 years ago.

Job Description

We are looking for a Global Web Analyst to join our team and help us optimize the performance of over 25 B2B websites. As a key member for the web team, you will be responsible for analyzing user behavior, tracking key website metrics, and providing actionable insights to improve MQL generation and conversion rates. Your work will directly impact our ability to make informed decisions and improve the performance of our websites.

How will you make an impact?

  • Analyze, and report on website performance, focusing on conversion rates, form submissions, and user engagement.
  • Interpret data from website tracking tools (Google Analytics, VWO, Hubspot).
  • Setting and ideation for web events based on business objectives.
  • Develop and maintain dashboards to provide real-time insights into website performance and translate data into clear, actionable recommendations for the marketing team (LookerStudio, Superset).
  • Conducting A/B testing analyses (VWO and HubSpot).
  • One-off analysis for key initiatives like Back Friday campaign, promotions, product launches, website migrations to measure effectiveness.
  • Identify and analyze different audience segments to improve targeting and personalization.
  • Work closely with stakeholders to ensure that tracking plans are in place for all key user behaviors.
  • Collaborate with the content team to provide data driven insights that inform content creation and optimize engagement from key user segments.

Qualifications

What will help you thrive?

  • 3+ years experience in web analytics, digital marketing, or CRO roles.
  • Proficiency in Google Analytics (GA4), Google Tag Manager, Looker Studio, or other web analytics platforms.
  • Ability to build dashboards and reports using Looker, Tableau, Superset or similar tools.
  • Experience with A/B testing tools like Google Optimize, VWO, or Optimizely.
  • ​​Experience with Hotjar, Clarity, or other user behavior tracking tools.
  • Experience with Search Console or other SEO tracking tools is a plus.
  • Strong communication skills in English, including exceptional presentation and reporting abilities.

Additional Information

Getting to know each other - What does the recruitment process look like?

  • 30' Interview with a Global Talent Partner.
  • 60' Interview with the Hiring Manager to discuss your experience and assess your leadership skills.
  • Business Case, including a few days’ preparation time.
  • 60' Interview with the Hiring team to discuss your thoughts and findings - exactly as if you were working here already.
  • Offer (subject to references)!

What you will get in return?

  • đŸ’¶ Competitive salary appropriate to your experience.
  • ⚕ Private health plan.
  • 📈 Share options plan after 6 months working with us.
  • đŸ‘©â€đŸŽ“Free English classes.
  • đŸ‘©â€đŸ’»Hybrid working model.
  • 🧠 Unlimited access to the Ifeel emotional well-being tool .
  • 🎂 Free birthday to spend the day with your loved ones!
  • 🙌Join our team and share the greatness! Participate in our successful referral programme and get rewarded for bringing in exceptional talent like yours.
  • 💙Last but most important: an amazing team that will welcome you and support you along the way.
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CEO of DocPlanner
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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Global Web Analyst (Remote Friendly), DocPlanner

Are you ready to make a difference in the healthcare industry? Join Docplanner as a Global Web Analyst and become a key player in optimizing the performance of our extensive suite of B2B websites. From São Paulo and beyond, we’re on a mission to enhance the human experience in healthcare. Your role will be pivotal, as you dive into user behavior data, track vital website metrics, and deliver actionable insights that will drive MQL generation and boost conversion rates. Imagine the impact your analysis can have on over 90 million patients and thousands of healthcare professionals who rely on our platform! You’ll utilize tools like Google Analytics and HubSpot to interpret website performance and guide marketing strategies for a variety of campaigns, ensuring that we continue to innovate and improve. Equipped with your expertise in web analytics, you’ll collaborate with different teams, conduct A/B testing analyses, and develop real-time dashboards that make data speak. With the dynamic and diverse culture at Docplanner, a competitive salary, and benefits such as free English classes and a hybrid working model, you’ll thrive in an environment that values both your skills and your well-being. Ready to join us in transforming healthcare for the better? We can’t wait to meet you!

Frequently Asked Questions (FAQs) for Global Web Analyst (Remote Friendly) Role at DocPlanner
What are the primary responsibilities of a Global Web Analyst at Docplanner?

As a Global Web Analyst at Docplanner, your main responsibilities include analyzing website performance, focusing on key metrics like conversion rates and user engagement. You’ll be utilizing tools like Google Analytics to provide actionable insights that can lead to improved MQL generation. Additionally, you’ll interpret data, conduct A/B testing to enhance user experiences, and develop dashboards for real-time performance insights which are crucial for decision-making.

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What qualifications do I need to apply for the Global Web Analyst position at Docplanner?

To apply for the Global Web Analyst position at Docplanner, you should have at least 3 years of experience in web analytics or digital marketing. Proficiency in Google Analytics (GA4), Google Tag Manager, and dashboard creation tools like Looker, Tableau, or Superset is essential. Experience with A/B testing platforms and user behavior tracking tools is also highly preferred, alongside strong communication skills in English.

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How does the recruitment process for the Global Web Analyst role at Docplanner work?

The recruitment process for the Global Web Analyst position at Docplanner consists of several stages. It begins with a 30-minute interview with a Global Talent Partner, followed by a 60-minute interview with the Hiring Manager. You’ll then complete a business case that reflects your analytical skills. Finally, you’ll have a team interview to discuss your findings, simulating the working environment. Successful candidates will then receive an offer, subject to references.

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What kind of tools does a Global Web Analyst at Docplanner use?

A Global Web Analyst at Docplanner utilizes a variety of tools including Google Analytics (GA4), VWO for A/B testing, and HubSpot for data analysis. Familiarity with tools like Looker Studio for dashboard creation, along with user behavior tracking tools like Hotjar, Clarity, and SEO tools like Search Console, are also beneficial for this role.

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What benefits can I expect as a Global Web Analyst at Docplanner?

As a Global Web Analyst at Docplanner, you’ll enjoy a competitive salary based on your experience and a suite of impressive benefits. These include a private health plan, share options after six months, free English classes, access to a valuable emotional well-being tool, and the flexibility of a hybrid working model. Plus, you’ll receive a day off for your birthday to celebrate with loved ones!

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Common Interview Questions for Global Web Analyst (Remote Friendly)
Can you describe your experience with web analytics tools relevant to the Global Web Analyst role?

When discussing your experience, be sure to highlight specific tools you have used, such as Google Analytics or HubSpot. Provide examples of how you’ve successfully analyzed data to influence business decisions. Demonstrating familiarity with A/B testing tools and how you’ve implemented those in previous projects can help illustrate your competence.

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How do you approach analyzing user engagement on a website?

To effectively analyze user engagement, start by outlining your methods for collecting and interpreting data. Discuss the metrics you prioritize, such as bounce rates or session duration, and mention any specific tools you utilize to track these metrics. Share examples of how your insights led to actionable changes that improved user experiences.

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What strategies do you implement for improving conversion rates?

Discuss various strategies like A/B testing, clear call-to-action placements, and optimizing user experience on webpages. Share specific examples of initiatives you’ve previously worked on, and how those strategies led to measurable improvements in conversion rates, detailing the importance of continuous testing and iteration.

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Can you give an example of a successful A/B test you've conducted?

Share details about an A/B test where you clearly define the hypothesis, the variants compared, and the outcome. Highlight how you set success metrics and the insights gained from the data. Providing quantifiable results will strengthen your example and showcase your ability to derive actionable insights from analytics.

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How would you prioritize tasks when managing multiple web projects?

Emphasize the importance of establishing clear criteria for prioritization—such as urgency, impact, and alignment with business goals. Discuss tools you may use to track tasks and ensure that stakeholders are informed throughout the process. Provide a real-world scenario where you successfully managed competing deadlines.

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What role does SEO play in your web analytics strategy?

Explain how SEO considerations are integral to your analysis of web performance. Discuss how tracking organic traffic, keyword performance, and individual page optimization contribute to your overall strategy. Providing insights into the synergy between web analytics and SEO efforts will illustrate your comprehensive approach.

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Can you share your experience with developing performance dashboards?

Discuss the tools you’ve used to create dashboards, such as Looker or Tableau, and the key metrics you usually focus on. Provide examples of how these dashboards have facilitated real-time decision-making or enhanced visibility for stakeholders in the organization.

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How do you ensure effective collaboration with the content team?

Share strategies for fostering collaboration, such as regular meetings or shared platforms for reviewing data insights. Emphasize the importance of aligning content goals with data-backed suggestions and how you’ve worked with content teams to create more engaging and effective content.

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What methods do you use to segment different audience groups?

Discuss the criteria you use for audience segmentation, such as demographic data or user behavior analytics. Explain how understanding these segments informs targeted strategies and improves personalization efforts within your analytics and marketing approaches.

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How do you stay updated with trends in web analytics and digital marketing?

Highlight your commitment to professional development by mentioning specific sources you follow, such as industry blogs, webinars, or conferences. Discuss how this knowledge impacts your work and equips you to implement the latest best practices and tools in your role as a Global Web Analyst.

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Dental Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Performance Bonus
Family Medical Leave
Paid Holidays
Sabbatical
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DATE POSTED
March 13, 2025

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