Assistant Manager (01276) - 6022 S Harvey

As an Assistant Manager at Domino's, you will oversee daily operations, manage staff behavior, handle customer relations, enforce compliance with policies, and ensure that the restaurant maintains high cleanliness and quality standards. You’ll also be responsible for inventory and cash control, making sure everything runs smoothly during your shift.

To qualify for the Assistant Manager position at Domino's, applicants should have the ability to communicate effectively, perform repetitive tasks, manage stress, analyze data, and demonstrate strong customer service skills. Experience in food management or leading a team in a quick-service environment is preferred, alongside the physical ability to lift items up to 50 lbs.

While prior restaurant management experience is preferred for the Assistant Manager position at Domino's, motivated individuals willing to learn and grow can also be considered. The ideal candidate will have leadership experience and a commitment to maintaining high-quality service standards.

Domino's offers a range of benefits for its Assistant Managers, including shared health insurance, paid medical leave, meal discounts, flexible scheduling, and access to ongoing training. The position also comes with opportunities for promotion, monthly bonuses, and a signing/retention bonus, making it a rewarding career path.

At Domino's, we prioritize promoting from within, offering numerous growth opportunities for Assistant Managers looking to advance their careers. With extensive training programs and a clear pathway to Co-manager and higher positions, you'll find a supportive environment that fosters professional development.

To handle a dissatisfied customer, I would first listen to their concerns carefully and empathize with their situation. After understanding the issue, I would offer a prompt solution, whether it be a replacement or refund, to ensure their satisfaction while reinforcing Domino's commitment to excellent customer service.

In my previous role, I managed a team of diverse individuals where I focused on fostering open communication and strong collaboration. I ensured everyone understood their responsibilities, provided necessary training, and motivated team members to achieve collective goals.

I would implement strict inventory controls by regularly monitoring supplies, minimizing waste, and ensuring efficient operation processes. Continuous training and communication with the team about cost management would also be crucial in achieving our financial goals.

I believe in strict adherence to food safety procedures, including proper sanitation practices and regular quality checks. Ensuring that my team is trained and aware of these guidelines will help maintain our reputation for excellent food quality.

My motivation stems from the satisfaction of fostering a positive work environment and delivering exceptional service to customers. The drive to help my team succeed and enhance our customers' dining experience is what pushes me to achieve success.

During busy shifts, I prioritize tasks based on urgency and the needs of the moment, ensuring clear communication with my team. I believe that keeping a calm demeanor inspires confidence among my staff and helps us collectively tackle challenges.

Key factors include recognition of hard work, offering opportunities for advancement, and fostering a supportive team culture. Regular check-ins and encouraging open dialogue help maintain motivation and an engaged team.

I would ensure a structured training program that combines hands-on experience with clear explanations of roles. Mentoring new hires through shadowing and encouraging them to ask questions helps them build confidence in their skills.

I balance operational duties with team management by delegating tasks according to each team member's strengths while remaining involved in daily operations. Efficient time management and clear communication help in maintaining this balance.

The biggest challenge in the Assistant Manager role is balancing customer satisfaction with operational efficiency, especially during peak hours. Staying organized, anticipating busy periods, and ensuring the team is prepared to handle increased demand helps navigate these challenges.