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(USA) Operations Manager - job 1 of 2

390 S Fair Oaks, Pasadena, California, 91105-2540, United States of America DaVita is a dynamic, growing and entrepreneurial company. We are seeking an ambitious, operationally-focused and results-driven leader. If you haven't considered Healthcare before, read on as we think you should. Healthcare Experience is NOT required. For the past 10 years, DaVita has demonstrably improved clinical outcomes, continuously improving year after year. As a Healthcare Operations Manager (aka Facility Administrator or "FA" internally) you will directly impact patient care as the trusted front-line leader in an outpatient clinic.As a Healthcare Operations Manager, you can expect:• Patients come first. You have an opportunity to build on your relationship with your patients, while also continuously improving their health through clinical goal setting and quality improvement initiatives.• Meaningful Workday - EVERY Day. You'll go home every day knowing you are making a difference in patients' lives and that you are developing your team to reach their full potential.• Available when the clinic is open.• Lead a Team. Develop, mentor and inspire a cross-functional clinical team (census dependent on state laws) to deliver the best for our patients, teammates and community.• Financial Management. Manage complete operation and performance of the clinic: adhere to budget, forecast expenses, manage vendor relationships, order supplies, and monitor compliance.• Autonomy. It's your clinic to run. You aren't alone though. You will have the support and guidance of your director, regional peers and the greater company to help you manage your facility. We foster entrepreneurs and those who seek to continuously improve.• Culture & Growth. Our values are not just written in a book somewhere, but are an intentional part of everything we do. As leaders, you are able to reward others for demonstrating those shared beliefs and behaviors, and in turn, we intend to do the same for you.The shining star for our Healthcare Operations Manager should have:• Passion for making a difference in people's lives.• Minimum of 2 years’ experience in leadership required. You will be leading and building a team to achieve clinical excellence. Experience supervising direct reports preferred.• We hire leaders from all industries: corporate businesses, retail, military, consulting, healthcare, we could go on... the point is we hire from diverse backgrounds and leadership/management is key.• Proven ability to adeptly manage multiple priorities; a person who "gets the right stuff done".• Demonstrated ability to adapt, innovate and lead in an environment that moves at a rapid pace, where change is common.• Collaboration is a much to be successful in this role. You will be working with clinical and financial teams on a daily basis to produce results that align to business needs.• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required.• Associate's degree required: Bachelor's degree in related area strongly preferred.Are you ready to take ownership, drive results and experience the rewards? Take the first step at careers.davita.com.DaVita is proud to be an Equal Opportunity Employer - M/F/Veteran/DisabilityWhat We’ll Provide:More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.Salary:$90-115kAt DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.Applications are accepted on an ongoing basis.Salary/ Wage RangeCompensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefitsColorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
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What You Should Know About (USA) Operations Manager, Walmart

At DaVita, we’re on the lookout for a passionate and driven Operations Manager to join our team in Indiantown, FL! As the Healthcare Operations Manager, also known as Facility Administrator (FA) internally, you'll play a pivotal role in our outpatient clinic by making a real difference in the lives of our patients. With your leadership, we'll be focusing on patient care, ensuring we provide top-notch clinical services that genuinely improve health outcomes. Imagine going to work each day with the knowledge that you have the power to lead a diverse team of clinical professionals, helping them blossom while ensuring operational excellence. Your day will involve overseeing everything from financial management to vendor relationships, all while fostering a collaborative environment. While you'll have significant autonomy to run your clinic the way you see fit, the support of your director, regional peers, and a robust corporate backing means you’re never alone in this journey. Your ideal background would include at least two years in a leadership position, though we welcome leaders from various industries. If you're organized, adaptable, and ready to make a real impact, we invite you to explore this opportunity with us at DaVita. Together, we can create a culture of growth and meaningful work, where making a difference is the heart of everything we do.

Frequently Asked Questions (FAQs) for (USA) Operations Manager Role at Walmart
What are the key responsibilities of the Operations Manager at DaVita?

As an Operations Manager at DaVita, your primary responsibilities will include managing clinic operations, leading a cross-functional clinical team, overseeing financial management, and ensuring compliance with budget and operational guidelines. You'll also have the opportunity to build meaningful relationships with patients and foster an environment focused on clinical excellence.

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What qualifications do I need to apply for the Operations Manager role at DaVita?

To qualify for the Operations Manager position at DaVita, you should have at least two years of leadership experience, preferably in a hands-on role where you managed direct reports. An Associate's degree is required, and a Bachelor's degree in a related field is strongly preferred. Although healthcare experience is not necessary, a passion for making a difference in people's lives is essential.

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How does DaVita support the professional development of its Operations Managers?

DaVita offers a comprehensive professional development program for its Operations Managers, including on-demand virtual leadership courses. We prioritize the growth of our employees, ensuring that you have the necessary tools and resources to excel in your career while making meaningful contributions to patient care.

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What is the work culture like for an Operations Manager at DaVita?

The work culture for an Operations Manager at DaVita is centered around collaboration, support, and community. We believe in embedding our values into everything we do. As a leader, you'll be empowered to reward team members who exemplify our commitments and be part of a team that thrives on diversity and belonging.

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What kind of benefits can I expect as an Operations Manager at DaVita?

As an Operations Manager at DaVita, you can expect a competitive benefits package that includes medical, dental, and vision coverage, a 401(k) match, paid time off, and professional development opportunities. We also provide resources for you and your family, making sure you feel supported both at work and at home.

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Common Interview Questions for (USA) Operations Manager
Can you describe your leadership style and how it aligns with the role of Operations Manager at DaVita?

When addressing your leadership style, emphasize your focus on collaboration, empowerment, and adaptability. Discuss how you prioritize team development and patient care, ensuring that your approach aligns with DaVita’s commitment to excellence and community well-being.

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How do you handle financial management and budget adherence as an Operations Manager?

To answer this, highlight your experience with budgeting, forecasting, and vendor management. Provide specific examples of how you've successfully adhered to financial plans while still achieving operational goals, illustrating your ability to balance financial responsibility with patient care.

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Describe a situation where you had to implement a significant change in your team or operations. How did you approach it?

Focus on a real-world example where you led a change initiative. Outline your strategy for communication, staff training, and monitoring outcomes, ensuring to emphasize collaboration and engagement with team members throughout the process.

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What strategies would you implement to foster team collaboration at DaVita?

You might suggest regular team meetings, open communication channels, and team-building activities that resonate with DaVita’s culture. Discuss how you value individual contributions while encouraging a shared vision for success.

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How would you prioritize clinical goals within your team while managing day-to-day operations?

Illustrate how you would establish clear goals that align with overarching organizational objectives. Talk about using data and feedback to guide teams, ensuring that both patient care and operational efficiency remain at the forefront.

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How do you handle stress and multiple priorities in a fast-paced environment?

Discuss your techniques for managing stress, such as organization, prioritization, and proactive communication. Provide an example of a time you successfully managed competing priorities while maintaining quality outcomes.

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Can you share an example of how you've developed a team member in a previous role?

Share a story that illustrates your commitment to mentorship and development. Highlight the specific actions you took to support this individual’s growth and the positive outcomes that resulted from your guidance.

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What metrics do you consider most important in assessing clinic performance?

Identify essential performance metrics, such as patient satisfaction scores, operational efficiency, and clinical outcomes. Explain how you utilize these metrics to make informed decisions and drive continuous improvement.

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What are your thoughts on the balance between patient care and operational efficiency?

Discuss your belief in the interdependence of patient care and operational efficiency. Explain how focusing on quality care can lead to improved operational outcomes and the need for both to work in harmony.

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Why are you interested in the Operations Manager position at DaVita?

Your response should express your commitment to healthcare and passion for making a difference in people's lives. Highlight DaVita's values and mission and how they resonate with your personal and professional goals.

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"To save people money so they can live better.”

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Full-time, on-site
DATE POSTED
December 23, 2024

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