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Assistant Manager(04060) - 241 Valley St

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

QUALIFICATIONS

General job duties for all store team members

Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:

Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Additional Information

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

DRIVING SPECIFIC JOB DUTIES

Deliver product by car and then to door of customer.
Deliver flyers and door hangers.

REQUIRES

Valid driver's license with safe driving record meeting company standards.
Access to an insured vehicle which can be used for delivery.

ESSENTIAL SKILLS

Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

PHYSICAL DEMANDS

Carrying

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Walking

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Climbing

During delivery of product, navigation of five or more flights of stairs may be required.

WORK CONDITIONS

Exposure To

Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

Far vision and night vision for driving.

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$35000K
$50000K

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What You Should Know About Assistant Manager(04060) - 241 Valley St, Domino's

At Domino's Pizza, we believe that everyone has the potential to lead, and that's why we're excited to share the opening for the Assistant Manager position at our 241 Valley St location in Willimantic, CT! This role is perfect for those who thrive in a fast-paced environment and have a natural knack for management. As the Assistant Manager, you'll play a pivotal role in ensuring that our team delivers the best pizza experience to our customers. You'll oversee all operations during your shift, which means wielding a variety of responsibilities from managing inventory and finances to ensuring top-notch customer service. You'll set the standard for your crew by modeling excellence in attendance, punctuality, and adherence to our operational policies. If you've ever dreamed of moving up in the world of pizza, this is your chance to shine! Our company is all about fun and flexibility, and we promise you'll gain valuable work experience that lasts a lifetime. Plus, the opportunities for advancement are endless; many of our successful franchise owners started right where you are! So, if you love pizza, teamwork, and leadership, come and show us what you’ve got. We can’t wait for you to join our pizza family!

Frequently Asked Questions (FAQs) for Assistant Manager(04060) - 241 Valley St Role at Domino's
What are the main responsibilities of the Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, your primary responsibilities include overseeing daily operations, managing inventory and cash control, ensuring excellent customer service, staff training, and setting a great example for your team. You'll play a crucial role in maintaining a smooth workflow and ensuring the store runs efficiently.

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What qualifications are needed for the Assistant Manager position at Domino's Pizza?

To be eligible for the Assistant Manager position at Domino's Pizza, candidates should possess strong leadership skills, the ability to multitask, and a passion for customer service. Familiarity with cost control and inventory management is essential, and prior experience in a food service environment is advantageous, though we offer on-the-job training.

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How does work advancement work for an Assistant Manager at Domino's Pizza?

At Domino's Pizza, the opportunities for advancement from the Assistant Manager position are numerous! Many of our team members start as delivery drivers and ascend to managerial roles or even become franchise owners. Demonstrating strong performance in your role can open doors to higher positions like General Manager or even corporate roles.

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What skills are essential for an Assistant Manager at Domino's Pizza?

Essential skills for an Assistant Manager at Domino's Pizza include excellent communication, math, and multitasking abilities. You should also have a knack for problem-solving and the capability to make effective judgments. Additionally, being a team player and having a positive attitude are vital in creating a fun work environment.

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What is the work culture like at Domino's Pizza for an Assistant Manager?

The work culture at Domino's Pizza is vibrant, dynamic, and focused on teamwork! As an Assistant Manager, you'll be part of a supportive environment that values hard work, creativity, and fun. We pride ourselves on our diversity and aim to ensure that every team member feels appreciated and empowered in their role.

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Common Interview Questions for Assistant Manager(04060) - 241 Valley St
Can you describe your management style as an Assistant Manager?

When responding to this question, think about how you inspire and motivate your team. Highlight your ability to balance authority with approachability, focusing on how you encourage open communication and collaboration to achieve goals.

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How do you handle a difficult customer situation?

To answer this question effectively, mention specific strategies you would use, such as active listening, empathizing with the customer's concerns, and providing swift solutions. Share a relevant personal experience if applicable.

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What strategies would you implement to maintain high customer service standards?

Discuss your commitment to training and motivating staff, creating actionable performance metrics, and establishing a culture of accountability. Emphasize how these strategies will positively impact customer satisfaction.

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How do you prioritize tasks during a busy shift?

When addressing this question, highlight the importance of staying organized. Explain how you would assess urgency, delegate effectively, and maintain quality while managing multiple responsibilities.

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Can you provide an example of a time you improved team performance?

Share a specific anecdote where you identified a challenge, implemented a solution, and measured the success of your intervention. Focus on what you learned through the experience and how it benefitted your team.

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How do you ensure compliance with company policies and procedures?

Discuss your approach to training, monitoring performance, and mentoring staff on key policies. Stress the importance of leading by example to foster a culture of compliance and accountability.

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What would you do if you noticed a team member was underperforming?

Address this by talking about your approach to direct communication with the team member, offering constructive feedback, and working together to create a performance improvement plan. Highlight the importance of support and encouragement.

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How do you handle stress and pressure during peak hours?

Express your strategies for staying calm and focused during busy times, such as prioritizing tasks, keeping an upbeat demeanor, and employing effective time management techniques. Relate this to your experience in high-pressure situations.

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What is your experience with inventory management?

Elaborate on your familiarity with inventory control processes, including how you’ve successfully tracked inventory, prevented waste, and managed supplies in a previous role. Share any relevant tools or technologies you've used.

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Why do you want to work as an Assistant Manager at Domino's Pizza?

Connect your experience and skills with the values and goals of Domino's Pizza. Highlight your passion for the brand, commitment to customer service, and enthusiasm for the opportunities for growth and collaboration offered by the company.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
April 14, 2025

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