Assistant Manager(04167) - 1078 Highway 19 N - job 1 of 2

As an Assistant Manager at Domino's, your responsibilities span across store operations, including managing a team of up to 30 employees, ensuring customer satisfaction, and maintaining inventory and cash controls. You'll also take part in customer service by greeting patrons, taking orders, and ensuring that the store remains clean and welcoming.

To qualify as an Assistant Manager at Domino's, you should have experience leading a team, a valid driver’s license, a clean driving record, and reliable transportation. Additionally, you'll need to be at least 18 years old and possess full open availability to accommodate varying schedules.

Yes! Domino's offers comprehensive management training for new Assistant Managers. This training helps you build essential skills needed to oversee operations effectively and prepare you for potential advancement to a store manager position.

As an Assistant Manager at Domino's, you benefit from weekly pay, flexible scheduling, employee discounts, and after 30 days of employment, you’ll also gain free access to board-certified physicians. It's a great opportunity to grow your career while enjoying numerous perks.

Domino's is committed to employee development. As an Assistant Manager, you'll participate in management training, enabling you to develop leadership skills and potentially ascend to higher positions within the company, including store managers.

To effectively handle a difficult customer situation, I would first listen patiently to the customer's concerns without interruption, ensuring they feel heard. Then, I would empathize with their feelings and seek a solution that aligns with company policy while exceeding their expectations. It's essential to maintain a professional demeanor throughout the interaction.

I would prioritize clear communication and delegation during busy shifts. Assigning specific roles based on individual strengths and ensuring everyone is aware of their tasks helps maintain efficiency. Additionally, offering support and encouragement boosts team morale while fostering a cooperative work environment.

In my previous roles, I regularly handled cash management by overseeing daily cash register balance, performing end-of-day reports, and maintaining detailed records. I understand the importance of accuracy and accountability, so I ensure that all transactions are meticulously recorded to prevent discrepancies.

I motivate my team by creating a positive and inclusive environment. Regularly recognizing individual contributions, setting achievable goals, and supporting professional growth through training opportunities keeps the team's spirits high and encourages productivity.

The key to excellent customer service lies in active listening, empathy, and responsiveness. Being attentive to customers' needs and resolving their issues efficiently creates a memorable experience that drives customer loyalty.

To ensure cleanliness and safety, I would implement a regular cleaning schedule that includes all public and back-of-house areas. Additionally, I would train team members on health and safety protocols to maintain compliance and ensure a welcoming environment for both customers and staff.

If an employee is consistently underperforming, I would first have a one-on-one conversation to understand any challenges they might be facing. Together, we would set clear goals for improvement and provide additional support or training as needed to help them succeed.

I approach conflict among team members by addressing it head-on. I would facilitate a discussion, allowing each party to express their views while guiding them to find a common understanding. Encouraging open communication is key to resolving issues and maintaining harmony.

In previous positions, I have been responsible for monitoring inventory levels, conducting regular stock counts, and ensuring product quality. I also implemented effective stock rotation strategies to minimize waste and improve efficiency.

I prioritize tasks during a busy shift by assessing immediate needs and setting a clear game plan. Essential tasks, such as customer service, making food, and addressing any operational issues, take precedence. It’s crucial to remain flexible and adapt as the flow of work changes.