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Assistant Manager(04440) - 137 Jerome Dr - job 2 of 2

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

Operate all equipment.

Stock ingredients from delivery area to storage, work area, walk-in cooler.

Prepare product.

Receive and process telephone orders.

Take inventory and complete associated paperwork.

Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.

Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

Must be able to make correct monetary change.

Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

Ability to enter orders using a computer keyboard or touch screen.

Navigational skills to read a map, locate addresses within designated delivery area.

Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

Sudden changes in temperature in work area and while outside.

Fumes from food odors.

Exposure to cornmeal dust.

Cramped quarters including walk-in cooler.

Hot surfaces/tools from oven up to 500 degrees or higher.

Sharp edges and moving mechanical parts.

Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

Depth perception.

Ability to differentiate between hot and cold surfaces.

Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72 high.

Additional Information

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing walking and climbing duties.

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.

Additional Job Details

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.

Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.

Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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CEO of Domino's
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Russell Weiner
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Average salary estimate

$40500 / YEARLY (est.)
min
max
$36000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager(04440) - 137 Jerome Dr, Domino's

Are you ready to step into a leadership role? At Domino's Pizza, we're on the lookout for an Assistant Manager to join our bustling team at 137 Jerome Dr, Dover, DE. This is more than just a job; it's an opportunity to showcase your leadership abilities in a fast-paced, fun environment. As an Assistant Manager, you'll be the driving force that ensures our store runs smoothly during your shift, keeping everything from inventory to customer relations in check. You’ll set the standard for your crew, making sure everyone is following policies and procedures. You should bring with you solid skills in judgment, math, and multitasking. Imagine working for a company that not only values your contributions but also provides a platform for growth. Many of our successful franchise owners started out in entry-level positions, and now they’re leading their own teams! We cherish diversity, recognizing that our team members come from all walks of life and bring unique talents to the table. If you're ready to take the leap, to cultivate a positive work environment, and love the idea of progressing your career in a brand known for its exceptional pizza delivery, then we want to hear from you. Come join us at Domino's Pizza and take your first step toward making your managerial dreams a reality!

Frequently Asked Questions (FAQs) for Assistant Manager(04440) - 137 Jerome Dr Role at Domino's
What are the main responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, your main responsibilities will encompass overseeing store operations during your shifts, ensuring adherence to all company policies, managing cost controls, and maintaining customer service standards. You'll also be tasked with staffing, paperwork, inventory control, and driving profitability. Your role is crucial in exemplifying leadership and setting an example for your team.

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What qualifications are required to be an Assistant Manager at Domino's Pizza?

To qualify for the Assistant Manager position at Domino's Pizza, candidates typically need relevant experience in a leadership role within the food service industry, exemplary communication skills, and the ability to multi-task effectively. Proficient mathematical skills for cash management and the ability to follow guidelines are essential. A valid driver's license is also a requirement for this role.

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How does working as an Assistant Manager at Domino's Pizza support career advancement?

Working as an Assistant Manager at Domino's Pizza provides numerous avenues for career advancement. Many of our team members progress from this role to positions like General Manager or even Franchise Owner. This job allows you to develop valuable skills that are applicable in various career paths, making your experience here advantageous for future opportunities.

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What work conditions can an Assistant Manager expect at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, you can expect a dynamic work environment that includes exposure to varying temperatures and conditions, from the cold of the walk-in coolers to the warmth of the kitchen. You will also navigate the store and interact with customers regularly, which calls for effective communication and teamwork skills.

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What training does Domino's Pizza provide for new Assistant Managers?

Domino's Pizza is committed to equipping new Assistant Managers with the necessary skills through comprehensive on-the-job training. This includes an orientation that covers operational procedures, customer service protocols, and management skills. The training is designed to prepare you for success in your role and ensure the efficient running of store activities.

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Common Interview Questions for Assistant Manager(04440) - 137 Jerome Dr
How would you handle a difficult customer as an Assistant Manager at Domino's Pizza?

To effectively handle a difficult customer, I would first listen patiently to their concerns, validate their feelings, and ensure them that their issue is important to me. I've learned that maintaining a calm demeanor while providing solutions or alternatives can turn a negative experience into a positive one.

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Can you describe a time when you had to lead a team under pressure?

In my previous role, we experienced a last-minute rush during a promotion. I calmly delegated tasks to team members, ensured efficient communication, and encouraged everyone to maintain their focus. We successfully managed the situation, which reinforced our teamwork and commitment to excellent service.

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What strategies would you implement to improve team performance at Domino's Pizza?

To enhance team performance, I would prioritize regular feedback and offer training opportunities to address weaknesses. Encouraging an open-door policy for communication and creating a positive work environment can significantly motivate team members, resulting in better performance overall.

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How do you ensure compliance with company policies and procedures?

I believe that clear communication is crucial; I would familiarize myself and the team with all policies and procedures and conduct regular training sessions. Leading by example is key—I would consistently adhere to policies and encourage my team to do the same, fostering a compliance-focused culture.

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What role does inventory control play in your responsibilities as an Assistant Manager?

Inventory control is vital in managing both costs and customer satisfaction. As an Assistant Manager, I would implement practices to ensure inventory is accurately counted and managed efficiently, reducing waste while keeping up with customer demand to ensure we are always fully stocked.

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How would you approach a situation where you need to discipline a team member?

In a situation requiring discipline, I would first assess the situation and gather facts. It's important to respect the individual's dignity; therefore, I would have private discussions to discuss behavior, expectations, and possible consequences, always focusing on improvement rather than punishment.

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Can you explain how you prioritize tasks during your shifts?

I prioritize tasks based on urgency and importance. My first focus would be on any customer-facing responsibilities, ensuring great service, then I would address operational tasks such as inventory and team functions—all while communicating effectively with my team to keep everyone on track.

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What do you believe is the key to delivering excellent customer service?

The key to excellent customer service is understanding and anticipating customer needs. Maintaining a friendly and attentive approach, regular training, and encouraging team members to take ownership of their service ensures every customer feels valued and appreciated.

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How would you handle conflicts among team members?

Handling conflicts requires a calm and objective approach. I would encourage open discussions between the team members involved, listening to both sides before facilitating a solution. My goal would always be to foster teamwork and respect while resolving any misunderstandings.

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Why do you want to work as an Assistant Manager at Domino's Pizza?

I'm passionate about combining leadership with the fast-paced environment of a pizza delivery service. Working at Domino's Pizza appeals to me because of its commitment to quality and team excellence, and I see immense potential for my professional growth within the company.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
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