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Assistant Manager(05382) - 4100 Brooken Hill Dr - job 1 of 3

Company Description

Wolds largest Pizza Company and Gold Franny winner.

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Qualifications

Must have a favorable driving and criminal record check.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

· For short distances for short durations

· Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

· Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

 

· During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

· To move trays which are placed on dollies.

· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

· Trays may also be pulled.

Climbing

· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

· During delivery of product, navigation of five or more flights of stairs may be required.

Stooping/Bending

· Forward bending at the waist is necessary at the pizza assembly station.

· Toe room is present, but workers are unable to flex their knees while standing at this station.

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

· Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

· Reaching is performed continuously; up, down and forward.

· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

 

Driving

· Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Hand Tasks

· Eye-hand coordination is essential. Use of hands is continuous during the day.

· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.

· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

· Deliver product by car and then to door of customer.

· Deliver flyers and door hangers.

Requires

· Valid driver's license with safe driving record meeting company standards.

· Access to insured vehicle which can be used for delivery.

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Average salary estimate

$40000 / YEARLY (est.)
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$50000K

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What You Should Know About Assistant Manager(05382) - 4100 Brooken Hill Dr, Domino's

At Domino's Pizza, the world's largest pizza company and a proud Gold Franny winner, we're on the lookout for an enthusiastic Assistant Manager to join our team at 4100 Brooken Hill Drive, Fort Smith, AR! You know, some people have a natural knack for leading others, and if you’re that person who naturally coordinates everything at home and work, it’s time to bring those impressive skills to our team. As an Assistant Manager, you'll be responsible for making sure everything runs smoothly during your shift—from managing inventory and cost controls to ensuring excellent customer relations. You're setting the example here, so a keen sense of judgment, strong math skills, and the ability to multitask are crucial. You'll have the chance to work for a company that's not only flexible and fun but also offers valuable experience that you can carry with you beyond this job. Think of it this way: you’ve enjoyed our delicious pizzas; now it’s your turn to help us keep the spirit alive! Your role will include everything from staffing and paperwork to maintaining store cleanliness and ensuring customer satisfaction. Plus, there are excellent opportunities for advancement; many of our team members started as delivery drivers and have moved up to franchise owners. So, if you're ready to take the next step in your career, we want to meet you!

Frequently Asked Questions (FAQs) for Assistant Manager(05382) - 4100 Brooken Hill Dr Role at Domino's
What are the main responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, your primary responsibilities include overseeing the operations during your shift, managing cost control, and ensuring exceptional customer service. You'll need to supervise staff, maintain inventory accuracy, handle cash control, comply with all policies and procedures, and guarantee a clean and welcoming environment for both customers and employees.

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What qualifications do I need to become an Assistant Manager at Domino's Pizza?

To qualify for the Assistant Manager position at Domino's Pizza, you should possess leadership and communication skills, an ability to handle mathematical calculations, and experience in a fast-paced environment. A valid driver's license and a favorable driving record are also required since delivery may be part of your duties.

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What is the work culture like for Assistant Managers at Domino's Pizza?

The work culture for Assistant Managers at Domino's Pizza is dynamic, fun, and supportive. You'll work in a team-oriented environment that values collaboration and communication. Domino's encourages a flexible work-life balance while providing comprehensive training to help you thrive and advance your career.

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What opportunities for advancement does Domino's Pizza offer to Assistant Managers?

Domino's Pizza offers tremendous opportunities for advancement for Assistant Managers. Many team members have successfully transitioned from entry-level roles to management positions and even to franchise ownership. With dedication and performance, you can build an exciting career path right here!

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How does Domino's Pizza ensure a great customer experience under the supervision of an Assistant Manager?

Under the leadership of an Assistant Manager, Domino's Pizza ensures a fantastic customer experience through strict adherence to service protocols, quality control, and training of team members. The Assistant Manager is responsible for motivating staff to maintain high service standards and to resolve any customer issues promptly.

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Common Interview Questions for Assistant Manager(05382) - 4100 Brooken Hill Dr
What leadership skills do you think are important for an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, key leadership skills include effective communication, delegation, conflict resolution, and motivation. You should be able to inspire your team to deliver strong performance while fostering a supportive and open work environment.

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How would you handle a dissatisfied customer at Domino's Pizza?

Handling a dissatisfied customer requires active listening and empathy. As an Assistant Manager, I'd ensure the customer feels heard and understood, then promptly offer solutions, whether it's offering a replacement, refund, or discount, while keeping company policy in mind.

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What strategies would you implement to ensure your team meets performance goals?

To ensure my team meets performance goals, I would implement regular training sessions, set clear expectations, and monitor key performance indicators. I believe in recognizing and rewarding high performance, which encourages the team to strive for excellent results together.

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How do you prioritize tasks during busy shifts?

During busy shifts, I prioritize tasks by assessing urgency and impact. I'd delegate tasks where possible and focus on activities that directly enhance customer experience and operational efficiency, keeping the team aligned and informed.

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Can you describe your experience in managing inventory or cost controls?

In my previous roles, I've actively managed inventory through systematic stock taking and usage analysis, ensuring accurate ordering to minimize waste. For cost control, I've successfully implemented procedures to monitor expenses and identify areas for improvement within the budget.

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What do you think makes a great team in a fast-paced environment?

A great team in a fast-paced environment thrives on communication, trust, and collaboration. Each team member should feel valued and empowered to contribute, which fosters a sense of camaraderie and resilience against challenges.

Join Rise to see the full answer
How do you ensure adherence to company policies and standards?

Ensuring adherence to company policies and standards requires consistent training, open communication, and lead by example. I would regularly review standards during team meetings and address any discrepancies, reinforcing the importance of compliance.

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What steps do you take to create a positive work environment?

Creating a positive work environment involves fostering open communication, recognizing achievements, and providing support and motivation. Implementing team-building activities and maintaining a balance between work and fun are essential for team morale.

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How would you train a new team member at Domino's Pizza?

Training a new team member at Domino's Pizza involves a structured approach: first, I'd provide them with an overview of their duties, then conduct hands-on training paired with shadowing experienced staff. I'd encourage questions and offer feedback to ensure their comfort and competence.

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What do you enjoy most about working in the food service industry?

What I enjoy most about working in the food service industry is the fast-paced, dynamic environment that fosters teamwork and creativity. The ability to bring joy to customers with delicious food and personalized service is incredibly rewarding and motivates me every day.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
April 21, 2025

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