Assistant Manager(05903) - 2260 Bienville Blvd

As an Assistant Manager at RPM Pizza, your main responsibilities include managing shifts, taking care of customer needs, achieving store goals, and supporting the General Manager with daily operations. You will be training and mentoring team members, upholding safety standards, managing inventory, and ensuring a clean store environment, all while being a model ambassador of our brand.

To apply for the Assistant Manager position at RPM Pizza, you must be at least 18 years old and possess strong communication skills. A positive attitude and the ability to manage a team effectively are essential. Additionally, you should be capable of standing for long periods and lifting up to 25 pounds, as well as being Food Safety Certified per local regulations.

In the Assistant Manager role at RPM Pizza, you have plenty of opportunities for advancement. We encourage our managers to continue developing their leadership skills through RPM Pizza College, and successful individuals can progress to General Manager or other higher roles within our 175+ store operation across five states.

As an Assistant Manager at RPM Pizza, you can expect to consistently work 40+ hours per week. The role requires commitment and flexibility, as you’ll be managing shifts and leading your team through busy times to meet the needs of our customers.

RPM Pizza offers a comprehensive range of benefits to Assistant Managers. These include competitive hourly pay with bonus opportunities, medical, dental, vision, and life insurance options, as well as a 401K program to help you plan for your future.

When faced with challenging customer situations, it's essential to listen actively, empathize, and find a solution that satisfies the customer. Sharing a specific example from your past experiences can illustrate how you turned a difficult interaction into a positive outcome, while demonstrating your commitment to customer service.

Key leadership qualities for an Assistant Manager include strong communication, approachability, and the ability to inspire and motivate your team. Providing examples of how you have effectively led or coached others can emphasize your leadership skills and your understanding of team dynamics.

In your answer, highlight any previous experiences where you trained team members, implemented training programs, or mentored individuals. Discuss the methods you used and how you measure success, showcasing your ability to enhance team performance.

Discuss how you remain organized and flexible under pressure, explain your task prioritization strategy, and provide an example of a time when you effectively managed multiple priorities simultaneously, ensuring both team and customer satisfaction.

To answer this question effectively, express your passion for the brand and what it represents, along with your enthusiasm for leading a team in a fast-paced environment. Relate your personal values to the company culture and how you can contribute to its ongoing success.

A successful team thrives on clear communication, trust, and mutual respect. Share examples of how you have fostered a positive team environment in past roles, encouraging collaboration and open communication, which ultimately leads to achieving common goals.

Addressing conflict involves listening to both sides, remaining neutral, and working collaboratively to find a resolution. Share an example where you successfully managed conflict within a team, emphasizing your mediation skills and focus on maintaining team harmony.

Discuss various sales strategies you would implement, like effective marketing promotions, enhancing customer service, and engaging with the community to boost store visibility. Relate any previous experiences where your strategies led to measurable sales increases.

To ensure compliance with food safety standards, you must stay informed about regulations and provide ongoing training to your team. Share any relevant experiences you have ensuring compliance in past jobs, and outline how you would maintain high standards in the kitchen.

Share a specific story where your intervention or leadership led to measurable improvements in team performance, whether through training, motivation, or a process change. Highlight how your actions impacted team morale and results positively.