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Assistant Manager(06463) - 106 E. Ovilla Rd

Job Description

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

QUALIFICATIONS

General job duties for all store team members

Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:


Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tile""bricks"" with linoleum in some food process areas. Height of work surfaces is between 36"" and 48"".

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72"" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.


Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24""- 30"" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.


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$35000K
$45000K

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What You Should Know About Assistant Manager(06463) - 106 E. Ovilla Rd, Domino's

As an Assistant Manager at our Red Oak, TX location, you'll find yourself in a dynamic and engaging role where you get to lead by example every single shift. Your responsibilities will span across various aspects of the store, from cost and inventory control to enhancing customer relations. This isn't just about managing; it's about inspiring your team to maintain our high standards of quality and customer service while ensuring that all policies and procedures are followed to the letter. Your impressive multitasking abilities will come into play as you handle staffing, cash management, and even marketing strategies that turn a good day into a great one. Whether it's ensuring that the store remains squeaky clean or adapting to varying weather conditions while getting outside tasks done, your leadership will shine through. You will also be engaged in activities like preparing products, processing customer orders, and overseeing training for new team members. We want someone who communicates effectively with both customers and coworkers and shows superb organizational skills. So, if you're ready to roll up your sleeves and help us create a thriving store environment, then our Assistant Manager position is just what you're looking for!

Frequently Asked Questions (FAQs) for Assistant Manager(06463) - 106 E. Ovilla Rd Role at Domino's
What are the key responsibilities of an Assistant Manager at the Red Oak location?

The Assistant Manager at our Red Oak location is responsible for overseeing operations during their shifts, which includes managing inventory and cash, ensuring a high standard of customer service, staffing, and adherence to company policies. They are crucial in maintaining store cleanliness and implementing effective marketing strategies.

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What qualifications do I need to apply for the Assistant Manager position in Red Oak?

To be an ideal candidate for the Assistant Manager position in Red Oak, you should possess strong communication skills, both verbal and written. Experience in retail management is a plus, alongside basic math skills for handling cash transactions. We value those who can lead a team while managing multiple tasks effectively.

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What skills are essential for the Assistant Manager role at our Red Oak location?

Essential skills for the Assistant Manager role include excellent communication abilities, organization, leadership, and basic mathematical skills to perform accurate monetary transactions. Being able to motivate and inspire a team is also crucial to driving store success and customer satisfaction.

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What kind of training is provided for the Assistant Manager position in Red Oak?

Training for the Assistant Manager position in Red Oak is provided on the job, focusing on operational procedures, customer service excellence, effective communication, and team management. This prepares you to tackle the variety of duties that come with leading a busy store.

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What is the work environment like for the Assistant Manager at the Red Oak location?

The work environment for the Assistant Manager in Red Oak is dynamic and fast-paced, involving both indoor and outdoor tasks. You'll be working in various conditions, which might include cold environments in coolers and warm areas while engaging with a team and customers, giving every day a unique twist.

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Common Interview Questions for Assistant Manager(06463) - 106 E. Ovilla Rd
How would you handle a difficult customer as an Assistant Manager?

In the role of Assistant Manager, handling difficult customers requires patience and strong communication skills. You could address the issue calmly by listening to the customer's concerns, validating their feelings, and working toward a solution that satisfies both the customer and the company policy.

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Can you describe a time when you had to lead a team to achieve a goal?

When answering this question, it's beneficial to outline a specific instance where you motivated your team towards a common goal. Provide details on what the goal was, the strategies you implemented, and how your leadership resulted in a successful outcome while fostering team cohesion.

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What is your approach to maintaining inventory control?

Discuss your systematic approach to inventory control, which may include implementing regular checks and balances, using data analytics to forecast needs, and ensuring efficient stock management practices. Highlight how this promotes operational efficiency and reduces waste.

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Describe your experience with cash control in a retail setting.

When addressing cash control, share your methods for ensuring accuracy in cash handling, such as daily audits and secure storage practices. Emphasizing your attention to detail and integrity can effectively convey your capability in this area.

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How do you motivate your team during high-pressure situations?

To motivate your team in high-pressure situations, you could emphasize the importance of effective communication, offering support, and practicing stress-relief techniques. Sharing how you’ve fostered a positive team dynamic that encourages collaboration during peak hours can also be persuasive.

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How do you ensure compliance with company policies?

Ensuring compliance with company policies involves continuous training, leading by example, and addressing any violations promptly and fairly. Discussing your strategies for regular reviews and open dialogue with your team could show your commitment to a compliant workplace.

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What strategies do you use to enhance customer service?

To enhance customer service, share specific strategies such as regular training sessions for your team, creating a feedback system, and actively seeking out customer opinions. Demonstrating how you've implemented changes based on feedback shows your dedication to an exceptional customer experience.

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How would you handle staffing issues in the store?

Addressing staffing issues requires effective communication and problem-solving skills. You might discuss your proactive approaches, such as maintaining a reliable scheduling system or addressing conflicts promptly, to ensure the operation runs smoothly and adequately staffed.

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Can you explain how you would maintain store cleanliness and safety?

Maintaining store cleanliness and safety involves creating and implementing a routine cleaning schedule, utilizing checklists, and training staff on sanitation practices. Sharing how you prioritize this can demonstrate your commitment to providing a positive shopping environment.

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What is your experience with training new employees?

When discussing your experience with training new employees, highlight your structured onboarding processes and how you mentor new hires. Including specific examples of how your training methods have led to successful integration and performance may also be beneficial.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
January 1, 2025

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