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Assistant Manager(06737) - 8535 C E King Pkwy

Job Description

Job Duties    You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.    Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility daily.    In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a schedule, Perfect image and adherence to standards, Great Customer Service, Attendance and Punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.    Training Orientation and training provided on the job.    Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.    Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.    Work Conditions EXPOSURE TO: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts.    SENSING: Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.    TEMPERAMENTS: The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Physical Demands STANDING: Most tasks are performed from a standing position. Walking surfaces include ceramic tile ""bricks"" with linoleum in some food process areas. Height of work surfaces is between 36"" and 48"".    WALKING: Walking is generally in short distances for short durations.    SITTING: Paperwork is normally completed in on office at a desk or table.    LIFTING: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72"" high.    CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.    PUSHING: Pushing is performed to move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"" -30"" and requires a force of up to 7.5 pounds to push. Trays may also be pulled.    CLIMBING: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, and perform maintenance.    STOOPING/BENDING: Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 -45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients.    CROUCHING/SQUATTING: Performed occasionally to stock shelves and to clean low areas.    REACHING: Reaching is performed continuously; up, down and forward. Workers reach above 72"" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.    HAND TASKS: Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.    MACHINES, TOOLS, EQUIPMENT, WORK AIDS: Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Additional Information

In addition to all of the above, the following applies to team members in delivery expert or store management positions.    Job Duties Deliver product by car and then to door of customer. Deliver flyers and door hangers.    Requires Valid driver's license with safe driving record meeting company standards. Access to insured vehicle which can be used for delivery.    Essential Skills Navigational skills to read a map and locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.    Physical Demands CARRYING: During delivery, carry pizzas, sides and beverages while performing ""walking"" and ""climbing"" duties. DRIVING: Deliver pizzas within a designated delivery area. A team member may make several deliveries per shift. WALKING: Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location. CLIMBING: During delivery of product, navigation of five or more flights of stairs may be required.    Work Conditions EXPOSURE TO: Varying and sometimes adverse weather conditions when delivering
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Average salary estimate

$40000 / YEARLY (est.)
min
max
$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager(06737) - 8535 C E King Pkwy, Domino's

At our thriving establishment located at 8535 C E King Pkwy, we are on the lookout for an enthusiastic and dedicated Assistant Manager to join our team! In this dynamic role, you'll be the heartbeat of our operations during your shift, ensuring everything from efficient cost and inventory control to delivering unparalleled customer service. Your leadership skills will shine as you set the standard for adherence to company policies, manage staffing, oversee cash control, and handle food management tasks. You’ll also engage with our customers directly, taking orders over the phone and in-person, which means excellent communication skills are a must! Plus, you are tasked with maintaining a clean store, which contributes to our image and profitability. You can expect hands-on training and support to help you thrive in this role while navigating the fast-paced environment. If you're passionate about turning good experiences into great ones and taking the next step in your management career, we want to hear from you. Get ready to work in a fun and supportive atmosphere where your hard work will be appreciated and rewarded!

Frequently Asked Questions (FAQs) for Assistant Manager(06737) - 8535 C E King Pkwy Role at Domino's
What are the responsibilities of an Assistant Manager at 8535 C E King Pkwy?

As an Assistant Manager at 8535 C E King Pkwy, you'll oversee cost controls, manage inventory, ensure cash control, and foster great customer relations during your shifts. Your duties also include staffing, training team members, maintaining store cleanliness, and adhering to company policies and procedures at all times.

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What qualifications are needed to apply for the Assistant Manager position at 8535 C E King Pkwy?

The Assistant Manager role at 8535 C E King Pkwy typically requires strong leadership skills, a good understanding of inventory and cash management, and effective communication abilities. Previous restaurant or retail experience is advantageous, along with the ability to handle pressure and maintain high-quality service standards.

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How does the training process work for the Assistant Manager role at 8535 C E King Pkwy?

Training for the Assistant Manager position at 8535 C E King Pkwy is comprehensive and hands-on. You will receive orientation and ongoing training to help you understand the company's policies, procedures, and operational standards to ensure you become an effective leader in the restaurant.

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What is the work environment like for an Assistant Manager at 8535 C E King Pkwy?

The work environment for an Assistant Manager at 8535 C E King Pkwy is fast-paced and energetic. You will be working alongside a supportive team and will need to adapt to various tasks, from managing staff and interacting with customers to maintaining cleanliness and overseeing inventory control.

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What skills are essential for success as an Assistant Manager at 8535 C E King Pkwy?

Successful Assistant Managers at 8535 C E King Pkwy should possess excellent communication abilities, strong leadership skills, and proficiency in multitasking. Additionally, skills in inventory management, cash handling, and the ability to provide exceptional customer service are vital for success in this role.

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Common Interview Questions for Assistant Manager(06737) - 8535 C E King Pkwy
Can you describe a time when you had to manage a difficult customer?

When answering this question, highlight your conflict resolution skills. Describe the situation, your approach to calming the customer, and the eventual resolution. Emphasize your ability to maintain a positive customer experience even under pressure.

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How do you prioritize tasks during a busy shift?

Explain your method for prioritizing tasks, such as evaluating urgency and importance. Provide an example of how you've balanced multiple responsibilities in the past while ensuring quality service.

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What steps do you take to ensure team adherence to company policies?

Discuss your leadership style and how you lead by example. Share specific strategies you use to ensure staff are informed about policies and motivated to follow them, such as regular training sessions and open communication.

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How do you handle conflicts between team members?

Share your approach to conflict resolution, emphasizing the importance of communication and mediation. Provide an example of a past conflict you successfully resolved among team members.

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Describe how you would manage inventory control.

Address specific inventory management techniques such as regular stock counts, effective ordering practices, and monitoring expiration dates. Provide examples of how you've successfully implemented these in past roles.

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What strategies do you use to enhance customer service?

Highlight any proven customer service strategies you've implemented before. Emphasize the importance of responsiveness and quality interactions with customers, along with soliciting feedback to improve service over time.

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Can you explain your experience with cash handling?

Provide a detailed overview of your past experience with cash handling, including tasks such as balancing registers, processing payments, and managing deposits. Emphasize your accuracy and attention to detail.

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What do you think are the most important qualities for an Assistant Manager?

Discuss essential qualities such as strong leadership, excellent communication skills, organizational abilities, and a customer-focused mindset. Cite examples of how these traits contribute to the success of the role.

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How do you train new team members?

Outline your training process, including orientation, hands-on practice, and mentoring. Highlight your approach to ensuring new hires feel welcomed and understand their roles clearly.

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How would you assess the performance of your team?

Explain your assessment methods, including setting performance goals, observing interactions, and providing constructive feedback. Stress the importance of fostering growth and improvement among team members.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
December 31, 2024

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