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Company Description

We take pride in our team members and our team members take pride in Domino's! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's, our people come first! 

Job Description

Assistant Manager 
ABOUT THE JOB 
Are you a natural born LEADER? Have you worked for a boss who didn’t do things quite like you would if given the chance? We are developing a management team of leaders to create a fun, energetic team while meeting goals and standards. We have positions for all levels of management, whether you have little or no management experience, or are a seasoned manager. 
  
JOB REQUIREMENTS AND DUTIES 
You must be at least 18 years of age. You are responsible for everything that happens during your shift. You are expected to work towards company goals that include cost controls such as inventory costs, labor costs, and cash control all while providing excellent customer service. You must set the example for the team by following all company policies and procedures, and be able to hold the team members accountable for this as well. 

IDEAL CANDIDATES SHOULD BE ABLE TO: 

  • Meet cost control and service goals. 
  • Follow company policies and procedures. 
  • Adhere to safety and security protocol. 
  • Manage the stores organization and cleanliness to acceptable standards. 
  • Visualize the bigger picture. 
  • Use e-mail, phone applications, web-based software, pdf viewer, and Microsoft Suite. 
  • Work under the stress of a fast-paced work environment where quality and integrity are demanded. 
  • Be self-motivated, focused, determined, and goal oriented. 
  • Provide great customer service and a quality product. 
  • Understand and communicate written and verbal instructions. 

MANAGER TRAINEES WILL LEARN HOW TO:

  • Contribute to the profitability of the company and understand the process. 
  • Staff, train, and lead a team that contributes to the goals of the company. 
  • Remain current in hiring and marketing best practices, and use tactics learned. 
  • Track and report Food Cost Variance.
  • Meet and schedule Labor Requirements.
  • Attend to and hold team meetings.
  • Understand different temperaments and how to manage them. 

ADVANCEMENT & TRAINING 
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From Assistant Manager to General Manager, General Manager to District Manager or even Franchisee or Manager Corporate Operations, our stores offer a world of opportunity. All Training is paid and includes videos, coaching guides, quizzes, and on-the-job training. You lead the charge in your training by working at your own pace, asking questions, and always looking to the next step for your success. We have shaped our manager development program around this method to prepare you for what it takes to move up within the organization. 
  
DIVERSITY 
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals - to create an environment where all team members, because of their differences, can reach their highest potential. 
 

Qualifications

  • Must be 18 years of age or older
  • Must have a valid driver's license
  • Must have 3 or less moving violations in the last 3 years 
  • Must have not had any drug or alcohol related motor vehicle violations in the last 5 years
  • Must have reliable transportation

Additional Information

REQUIRED FUNCTIONS, SKILLS, AND DUITIES FOR ALL POSITIONS: 
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). 
Must be able to make correct monetary change. 
Verbal, writing, and telephone communication skills to take and process orders.  
Ability to enter orders using a computer keyboard or touch screen. 
Operate all store equipment. 
Stock ingredients from delivery area to storage, work area, walk-in cooler. 
Prepare products. 
Receive and process telephone orders. 
Clean equipment and facility approximately daily. 
 

REQUIRED FUNCTIONS, SKILLS, AND DUTIES FOR DELIVERY DRIVER POSITIONS: 
Navigational skills to read a map and locate addresses within designated delivery area. 
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product. 
Deliver products or flyers within a designated delivery area with regard to safety, security, and timeliness. 
Possession of a valid driver's license with safe driving record meeting company standards. 
Access to insured and registered vehicle in proper working condition, which can be used for delivery. 
  
WORK  CONDITIONS MAY INCLUDE EXPOSURE TO: 
Varying and sometimes adverse weather conditions. 
In-store temperatures ranging from 33 degrees in cooler to 90 degrees and above in some work areas. 
Sudden changes in temperature in the work area and while outside. 
Fumes from artificial and natural scents or odors from food, gases, air fresheners, etc. 
Exposure to cornmeal dust. 
Confined spaces, such as a walk-in cooler. 
Hot surfaces, tools, and products from the oven up to 500 degrees or higher. 
Sharp edges and moving mechanical parts. 
  
REQUIRED MENTAL AND PHYSICAL ABILITIES (Including, but not limited to the following): 
SENSING 
The ability to speak, hear, and understand verbal communication on telephone and in person is necessary. 
Near and mid-range vision is used for most in-store tasks. 
Depth perception in necessary for all positions. 
Personnel must have the ability to differentiate between hot and cold surfaces. 
Far vision and night vision are needed for delivery personnel. 
  
TEMPERAMENTS 
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions is necessary throughout shifts. 
 
STANDING 
Most tasks are performed from a standing position.  
Walking surfaces include ceramic tile, concrete, or linoleum in some food process areas.  
Height of work surfaces is between 36" and 48". 
  
WALKING 
Walking is frequently required for short distances and short durations. 
Personnel must travel between the store and customer vehicles.  
Delivery personnel must travel between delivery vehicles/e-bikes and from the delivery vehicle/e-bike to the customer's location. 
  
SITTING 
Paperwork is normally completed while sitting.  
Driving to and from deliveries or meetings requires sitting. 
  
LIFTING 
Bulk product deliveries are made twice a week or more and are unloaded by the team members on duty during the deliveries. 
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. 
Cases are usually lifted from the floor and stacked onto shelves up to 72" high. 
  
CARRYING 
Dough trays weigh approximately 12 pounds, cases of products weighing up to 25 pounds, and prepped items may need to be carried from the walk-in cooler to the make-line. 
Items such as cases of pizza sauce, weighing 30 pounds, may occasionally need to be carried from the storage area to the prep area, and from the prep area to the front of the store. 
During delivery, carrying products while performing "walking" and "climbing" duties may be required. 
  
PUSHING/PULLING 
This may be required to move trays or products placed on dollies, or to move empty trays or trash cans. 
A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. 
  
CLIMBING 
Team members must infrequently navigate stairs or climb a ladder to change air fresheners, clean walls, or perform maintenance. 
During delivery of product, navigation of five or more flights of stairs may be required. 


BENDING/CROUCHING/SQUATTING 
Performed occasionally to stock shelves and to clean low areas. 

Forward bending at the waist is necessary at the pizza assembly station.  
Toe room is present, but workers are unable to flex their knees while standing at this station.  
Duration of this position is generally less than one minute and may be repeated frequently. 
Forward bending is also present at the front counter and when stocking items. 
  
REACHING 
Reaching is performed continuously; up, down and forward.  
Workers reach above 72" occasionally to turn on/off oven, heat lamp, or television controls, and to lift and lower objects to and from shelves. 
Workers reach down to perform tasks such as scooping cornmeal from a plastic barrel, or washing dishes.  
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. 
 
HAND TASKS 
Eye-hand coordination is essential. Use of hands is continuous during the day. 
Activities frequently require use of one or both hands.  

Shaping pizza dough requires frequent and forceful use of forearms and wrists. 
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the different pizza cutters. 
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. 
Team Members must be able to grasp cans, the phone, the pizza cutter, the pizza peel, and pizza boxes. 
  
MACHINES, TOOLS, EQUIPTMENT, AND WORK AIDS 
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutters, and pizza peels, and scales. 

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Average salary estimate

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$30000K
$45000K

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What You Should Know About Assistant Manager(09672) 325 J St, Domino's

At Domino's, we take immense pride in our team members, and we're on the lookout for a vibrant and proactive Assistant Manager at our La Porte, IN location on 325 J St. If you've got a knack for leadership and a passion for delivering top-notch service, this could be your ideal spot! As an Assistant Manager, you'll lead the charge in fostering an energetic workplace, guiding your team to meet business goals while ensuring camaraderie and accountability. Your responsibilities will span from managing shift operations to overseeing cost controls, while you set a great example by following company policies diligently. Whether you have management experience or are eager to step into a leadership role, we welcome passionate individuals who can motivate a team, understand the bigger picture, and thrive under the pressures of a busy environment. You'll also have the chance to learn essential management skills, from staff training to contributing to company profits. Domino's values personal and professional growth; many of our leaders started from entry-level positions and have journeyed to successful franchise owners or managers. Join us and discover the rewarding possibilities that lie ahead, all while being part of a team that values diversity and individual growth!

Frequently Asked Questions (FAQs) for Assistant Manager(09672) 325 J St Role at Domino's
What are the key responsibilities of an Assistant Manager at Domino's?

As an Assistant Manager at Domino's, you will be responsible for overseeing all operations during your shift. This includes cost control management, maintaining high standards of cleanliness and organization, and ensuring exceptional customer service. You will also lead and train your team, help them adhere to company policies, and manage inventory and labor requirements effectively.

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What qualifications do I need to apply for the Assistant Manager position at Domino's?

To qualify for the Assistant Manager position at Domino's, applicants must be at least 18 years old, possess a valid driver's license, and have reliable transportation. Additionally, candidates should have a track record of maintaining safety and security protocols, as well as the ability to communicate effectively in both writing and verbally.

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What skills are important for a successful Assistant Manager at Domino's?

A successful Assistant Manager at Domino's should possess strong leadership abilities, be self-motivated, and have excellent communication skills. They should also be adept at problem-solving, able to meet diverse team needs, and skilled in managing fast-paced work environments. Familiarity with technology, including email, web-based software, and Microsoft Suite, is also essential.

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What kind of training can I expect as an Assistant Manager at Domino's?

Domino's offers extensive training for Assistant Managers, which includes both online resources and hands-on coaching. You'll receive paid training that covers various aspects of management, from staffing practices to food cost variance tracking, ensuring you are well-prepared for your role and any opportunities for advancement.

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What are the opportunities for advancement as an Assistant Manager at Domino's?

As an Assistant Manager at Domino's, you will have numerous opportunities for career advancement. Many of our former team members have risen to positions such as General Manager, District Manager, and even Franchise Owner. The training provided is designed to equip you with the skills necessary to progress within the company.

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Common Interview Questions for Assistant Manager(09672) 325 J St
How do you handle a conflict between team members as an Assistant Manager?

When faced with conflict between team members, my approach involves first listening to each party's perspective individually. I would seek to understand their concerns and then bring them together to facilitate a constructive discussion. By fostering open communication, we can collaboratively find a resolution that respects both parties and strengthens team cohesion.

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What strategies do you use to motivate your team during busy shifts?

To motivate my team during busy shifts, I would employ a mix of positive reinforcement, recognition of hard work, and clear goal-setting. I believe in keeping morale high by creating a supportive atmosphere, celebrating small wins, and providing timely feedback on performance, ensuring everyone feels valued and part of the bigger picture.

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Can you describe a time you successfully improved team performance?

At a previous job, I noticed a decline in delivery times. I initiated weekly team huddles where we discussed strategies to speed up processes while maintaining quality. By implementing specific role assignments and fostering teamwork, we successfully improved our delivery times by 20% within one month, all while receiving positive customer feedback.

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What approach would you take to manage inventory effectively?

To manage inventory effectively, I would implement regular inventory audits to track usage closely and identify trends. I would also work on optimizing order quantities to minimize waste and ensure that we have the right amount of stock to meet customer demand, along with training team members to understand the importance of cost control.

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How would you ensure excellent customer service during peak hours?

Ensuring excellent customer service during peak hours requires proactive planning. I would set up a system to assign specific roles to team members, utilize effective communication tools to streamline orders, and remain available on the floor to assist team members. Staying composed and quickly addressing issues can help maintain quality service even in high-pressure situations.

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What do you consider when setting employee schedules?

When setting employee schedules, I consider individual availability, peak business hours, and employee strengths. I also remain flexible to accommodate any changes as needed, aiming to create a balanced schedule that supports both staff well-being and operational needs.

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How do you uphold company policies and ensure staff compliance?

I uphold company policies by leading by example and consistently reinforcing the importance of these standards in daily operations. I would conduct regular team meetings to review key policies, provide training sessions, and address any questions or concerns proactively, ensuring everyone is aligned and accountable.

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What is your experience with financial reporting and cost control?

In my previous roles, I was heavily involved in tracking key performance indicators (KPIs) related to financial reporting. I prepared weekly reports detailing food costs and labor expenses, analyzed variances, and implemented corrective actions to stay aligned with budget goals while optimizing profitability.

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How would you address a customer complaint?

Addressing customer complaints is essential for maintaining satisfaction. I would listen carefully to the customer's concerns, empathize with their situation, and assure them we will work towards a satisfactory resolution. Following up to ensure their issue was resolved fully shows our commitment to service excellence.

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Why do you want to work as an Assistant Manager at Domino's?

I am excited about working as an Assistant Manager at Domino's because of the emphasis on teamwork, leadership development, and the opportunity to contribute to a well-respected brand. I believe in creating an enjoyable work environment and am passionate about building a successful team that consistently delivers outstanding results.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
April 14, 2025

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