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Assistant Manager(9577) - 4032 W Republic Rd image - Rise Careers
Job details

Assistant Manager(9577) - 4032 W Republic Rd

Job Description

ABOUT THE JOB

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

QUALIFICATIONS
General job duties for all store team members
You must be 18 years of age or older

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to
• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
• Sudden changes in temperature in work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk-in cooler.
• Hot surfaces/tools from oven up to 500 degrees or higher.
• Sharp edges and moving mechanical parts.

SENSING
• Talking and hearing on telephone.
• Near and mid-range vision for most in-store tasks.
• Depth perception.
• Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:

Standing
• Most tasks are performed from a standing position.
• Walking for short distances, for short durations.
• Surfaces include ceramic tile bricks with linoleum in some food process areas.
• Height of work surfaces is between 36 and 48.

Sitting
Paperwork is normally completed in an office at a desk or table.

Lifting
• Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
• Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
• Cases are usually lifted from floor and stacked onto shelves up to 72 high.

Carrying
• Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
• Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
• Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing
• To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
• Trays may also be pulled.

Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls and perform maintenance.

ADDITIONAL JOB DETAILS

Stooping/Bending
• Forward bending at the waist is necessary at the pizza assembly station.
• Toe room is present, but workers are unable to flex their knees while standing at this station.
• Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
• Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.

Reaching
• Reaching is performed continuously; up, down and forward.
• Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
• Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
• Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks
• Eye-hand coordination is essential. Use of hands is continuous during the day.
• Frequently activities require use of one or both hands.
• Shaping pizza dough requires frequent and forceful use of forearms and wrists.

Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
• Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
• Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Additional Information

Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

DRIVING SPECIFIC JOB DUTIES
• Deliver product by car and then to door of customer.
• Deliver flyers and door hangers.

REQUIRES
• Valid driver's license with safe driving record meeting company standards.

• Access to an insured vehicle which can be used for delivery.
ESSENTIAL SKILLS
• Navigational skills to read a map, locate addresses within designated delivery area.
• Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

PHYSICAL DEMANDS

Carrying
During delivery, carry pizzas and beverages while performing walking and climbing duties.

Driving
Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Walking
Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Climbing
During delivery of product, navigation of five or more flights of stairs may be required.

WORK CONDITIONS

Exposure To
Varying and sometimes adverse weather conditions when delivering product, driving and couponing.
Sensing
Far vision and night vision for driving.

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Average salary estimate

$47500 / YEARLY (est.)
min
max
$40000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager(9577) - 4032 W Republic Rd, Domino's

At Domino's Pizza, we believe that every shift represents an opportunity to shine in the role of Assistant Manager. Located at 4032 W Republic Rd, Battlefield, MO, you'll be at the helm of operations, ensuring everything runs smoothly. From managing inventories and controlling costs to cultivating excellent customer relationships, your leadership will guide your team toward success. We’re dedicated to upholding our policies while also encouraging you to set the standard for your crew. Your role will encompass staffing, handling paperwork, overseeing cash and food management, maintaining store cleanliness, and delivering unparalleled customer service. The best part? There’s immense potential for career growth! Many of our team members have started as delivery drivers and ascended all the way to franchise ownership! We take immense pride in our diverse team and are committed to creating an inclusive environment where everyone feels valued and empowered. As you embark on this rewarding journey with us, you'll quickly discover that at Domino's Pizza, our people truly come first. You'll be equipped with thorough training and guidance, so whether you're working on inventory tasks or creating an inviting atmosphere, you'll always find support from your fellow team members. If you're passionate about leading a dynamic team and making incredible pizzas, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Assistant Manager(9577) - 4032 W Republic Rd Role at Domino's
What are the main responsibilities of the Assistant Manager at Domino's Pizza?

As the Assistant Manager at Domino's Pizza, you will have a variety of responsibilities aimed at ensuring the seamless operation of the store. You will oversee staffing, manage inventory and cash control, and uphold customer relations, all while ensuring that the team follows the company’s policies and procedures. Your day-to-day duties will also include maintaining store cleanliness and adhering to standards for a perfect image. Overall, you will help create a positive atmosphere that leads to great customer experiences.

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What qualifications do you need to apply for the Assistant Manager position at Domino's Pizza?

To apply for the Assistant Manager position at Domino's Pizza, candidates must be at least 18 years old and possess the ability to operate various equipment essential for food management. Strong communication skills, both written and verbal, are crucial for processing orders and effectively working with both customers and team members. Additionally, basic math skills for inventory control and cash handling are necessary, and a valid driver’s license is required if delivery duties are involved.

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What opportunities for advancement exist for an Assistant Manager at Domino's Pizza?

At Domino's Pizza, the career growth potential for an Assistant Manager is significant. Many individuals have started their careers in entry-level positions, such as delivery drivers, and have successfully ascended to roles like general manager or even franchise owner. The company promotes from within, providing team members with the necessary training and development to help them reach their professional aspirations, making this position a fantastic stepping stone for future leadership roles.

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What skills are essential for success as an Assistant Manager at Domino's Pizza?

Success as an Assistant Manager at Domino's Pizza hinges on several core skills. Leadership abilities are vital for motivating your team and managing day-to-day operations. Strong verbal and written communication skills will help you interact effectively with customers and coworkers. Organizational skills are crucial for managing inventory and scheduling, while problem-solving skills enable you to address challenges as they arise. Additionally, a proactive attitude towards customer service will be paramount in ensuring a positive dining experience.

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What are the working conditions like for an Assistant Manager at Domino's Pizza?

Working conditions for an Assistant Manager at Domino's Pizza can vary, including exposure to a fast-paced environment and fluctuating temperatures in different areas of the store. The role requires standing for long periods, interacting with customers, and managing a busy team. You may also navigate weather conditions during delivery tasks. However, the camaraderie with your team and the dynamic nature of the work makes for an engaging day-to-day experience.

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Common Interview Questions for Assistant Manager(9577) - 4032 W Republic Rd
Can you describe your management style as an Assistant Manager?

When answering about your management style in an interview for the Assistant Manager position at Domino's Pizza, it's important to highlight qualities such as being approachable, supportive, and hands-on. You may want to discuss how you prioritize team collaboration and communication, encouraging team members to contribute their ideas and feedback. Sharing a specific example of how you managed a challenge or improved team morale can also demonstrate your effectiveness as a leader.

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What techniques do you use to maintain high standards of customer service?

In preparing for this question, consider discussing your approach to training staff on customer service protocols, emphasizing the importance of friendly interaction and promptness. You could also mention the use of customer feedback to continually improve service quality, ensuring that every interaction leaves a positive impression. Bringing real-life examples of when you successfully resolved customer complaints will offer solid proof of your commitment to superior customer service.

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How do you handle conflict or difficult situations among team members?

When addressing conflict management in an interview for the Assistant Manager role, it's beneficial to explain your steps in assessing the situation calmly and fairly. Emphasize your commitment to listening to all parties involved and encouraging open dialogue. You might want to showcase an example of a past experience where you successfully mediated a conflict, focusing on the resolution and positive outcome that followed, demonstrating your leadership qualities.

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What strategies would you implement to optimize inventory management?

For this question, it's helpful to outline your strategies regarding inventory checks and monitoring stock levels regularly. Discuss the importance of aligning inventory counts with sales data to reduce waste and ensure that popular items are always available. Highlight your familiarity with inventory management software or any experience you've had optimizing stock flow as an effective way to manage resources and improve profitability.

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Why do you want to work for Domino's Pizza?

When answering why you want to work for Domino's Pizza, focus on your enthusiasm for the food industry and the company's strong reputation for valuing its employees. You might mention your admiration for their initiatives surrounding diversity and employee growth. Personalizing your response with a genuine appreciation for the Domino's brand, perhaps mentioning experiences you've had as a customer, can further demonstrate your commitment and readiness to contribute positively.

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How would you motivate your team during peak hours?

In response to how you would motivate your team during busy periods, discuss proactive communication and setting the tone for a positive work atmosphere. You may want to mention tactics like offering incentives for high performance, holding brief motivational huddles before busy shifts, or fostering a team play mentality where everyone supports one another. Sharing an anecdote about how your actions led to improved productivity during peak hours can highlight your management effectiveness.

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Describe a time you successfully improved a procedure in a previous job.

For this question, prepare by sharing a specific example where you identified a procedural shortcoming and took effective steps to enhance it. Discuss the changes you made to streamline operations or boost efficiency, including any measurable outcomes that resulted from your improvements. Be sure to highlight the methodical approach you took and how it benefited both the team and the organization.

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What do you believe are the most important qualities for an Assistant Manager at Domino's Pizza?

Focus on essential qualities such as strong leadership skills, excellent communication, and a customer-first mindset. You might want to discuss how these qualities contribute to effective team management and positive customer interactions, which are crucial for success in the Assistant Manager position. Providing an example of how you embody these qualities will help reinforce your suitability for the role.

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How do you ensure compliance with health and safety regulations?

In response to ensuring compliance with health and safety standards, discuss your proactive approach to training staff and regularly reviewing protocols. Emphasizing your vigilance in maintaining cleanliness and food safety practices while conducting frequent checks or audits would be beneficial. Sharing an experience where you effectively handled a safety concern will illustrate your commitment to creating a safe work environment.

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What tools or technology do you find helpful in managing a busy food establishment?

When discussing tools or technology, mention any restaurant management software that aids in scheduling, inventory tracking, or order processing. Highlight your proficiency with point-of-sale systems or employee management platforms. Providing insights into how these tools enhance efficiency and improve customer service in a fast-paced environment will demonstrate your readiness for the Assistant Manager position at Domino's Pizza.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
January 1, 2025

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