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Crew Member (Pizza Maker & Expeditors) -4384

Company Description

Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 1983, Team Washington, Inc. has evolved into one of the best Domino’s Pizza franchises and is globally recognized for great service, great teamwork, and great food. What other pizza franchises do you know that serve pizza to the President of the United States? That’s right, we do. With a multitude of awards and achievements, Team Washington, Inc. works hard to be the best and give back to the neighborhoods we serve.

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry.

Job Description

Summary: Delivers excellent service, product and image standards to maintain high customer satisfaction.  

 

Essential Job Functions: 

  1. Prepares a variety of pizzas and other menu items. 
  2. Measures ingredients required for specific items being prepared. 
  3. Follows procedures for safe food preparation, assembly and presentation. 
  4. Help with bagging and tagging orders
  5. Running food out to customers cars or delivery drivers
  6. Greets customers in person or via phone and takes order professionally and promptly.
  7. Provides excellent customer service to encourage repeat customers, providing information regarding menu and specials. 
  8. Avails chances to “up-sell” additional products 
  9. Masters Point of Sale (POS) computer systems for automated order taking. 
  10. Communicates clearly and positively with management and team members. 
  11. Handles currency and credit transactions quickly and accurately. 
  12. Builds loyal customers through friendly interactions and consistent appreciation.
  13. Resolves complaints promptly and professionally. 
  14. Cleans, stocks and restocks work stations and display cases.
  15. Transfers supplies and tools between storage and work areas. 
  16. Packs, weighs, and labels products as required. 
  17. Ensures supervisor is aware of food shortages. 
  18. Adhere with all quality standards, principles, guidelines and policies 
  19. Perform other duties as assigned. 

 

Company Wide Responsibilities: 

1. Promotes company policies and advocates for Team Washington 

2. Assures proper attendance and actions 

3. Provides and receives positive feedback and/or constructive criticism 

4. Maintains good communication with co-workers 

5. Serves as a resource for co-workers 

6. Cross-trains, learns how role interacts with other departments 

7. Works with manager and management to solve problems, providing suggestions as needed

8. Maintains clean and organized work area, taking ownership of surroundings

9. Maintains appropriate confidentiality in information

 

Qualifications

All your information will be

  • To perform this job successfully, an individual must be able to perform each essential function  satisfactorily. The requirements listed below are presentative of the knowledge, skill and/or ability  required. Reasonable accommodations may be made to enable individuals with disabilities to perform the  essential functions.
  • Be no less than Sixteen (16) years of age 
  • Ability to pass applicable Company background checks. 
  • Excellent written and verbal communication skills as needed in interactions with management,  and customers, take and process orders
  • Superb ability to multi-task
  • Ability to function in a dynamic, fasted paced environment
  • Ability to adjust to changing priorities
  • Ability to enter orders using a computer keyboard or touch screen
  • Ability to take orders over the counter or phone
  • Ability to work independently and as part of a team
  • Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to  make correct monetary change

kept confidential according to EEO guidelines.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Average salary estimate

$30000 / YEARLY (est.)
min
max
$25000K
$35000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Crew Member (Pizza Maker & Expeditors) -4384, Domino's

Join our energetic team at Domino's Pizza as a Crew Member (Pizza Maker & Expeditors)! Located in the heart of Manassas, VA, our franchise, Team Washington, Inc., has been delighting pizza lovers since 1983. We're not just about serving pizza; we take pride in delivering exceptional service and building relationships with our customers, some of whom are even fortunate enough to enjoy our pizza in the White House! As a Crew Member, your primary responsibilities will include preparing mouth-watering pizzas and various menu items, ensuring that every aspect meets our high standards for safety and presentation. You will greet customers with a warm smile, take their orders efficiently, and master our Point of Sale system to ensure a smooth transaction process. Your ability to provide superb customer service will encourage repeat visits while offering exciting menu specials will keep things fresh. You'll also have the chance to learn valuable skills in a fast-paced environment, including teamwork and problem-solving. We expect you to maintain cleanliness and organization in your workspace, so our customers continue to see us as the trusted option for delicious pizza. With the opportunity for dynamic interactions and the chance to be part of a community-focused franchise, you won't find a better place to grow your career than with Team Washington, Inc. If you’re looking for a fun atmosphere and a role where you can develop your skills while working with a dedicated team, we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Crew Member (Pizza Maker & Expeditors) -4384 Role at Domino's
What are the main responsibilities of a Crew Member (Pizza Maker & Expeditors) at Domino’s Pizza?

As a Crew Member (Pizza Maker & Expeditors) at Domino’s Pizza, your responsibilities include preparing pizzas and other menu items, ensuring safe food preparation, taking customer orders, and providing excellent customer service. You'll also be involved in tasks like bagging orders, running food out to customers, and using our POS system for order taking. Your role is crucial in maintaining customer satisfaction and promoting repeat business.

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What qualifications are necessary for the Crew Member position at Domino's Pizza?

To apply for the Crew Member (Pizza Maker & Expeditors) position at Domino's Pizza, candidates should be at least 16 years old and possess excellent communication skills. The role requires the ability to multitask in a fast-paced environment, process orders accurately, and work both independently and as part of a team. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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How does the Crew Member position at Domino's Pizza contribute to customer satisfaction?

The Crew Member (Pizza Maker & Expeditors) at Domino's Pizza plays a vital role in customer satisfaction by preparing high-quality food, taking orders promptly, and ensuring a friendly interaction. Your positive demeanor and ability to handle complaints professionally contribute significantly to creating loyal customers who appreciate great service and delicious pizza. Every interaction is an opportunity to make a lasting impression!

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What kind of team environment can I expect as a Crew Member at Domino's Pizza?

At Domino's Pizza, particularly within Team Washington, Inc., you’ll discover a collaborative and supportive team environment. As a Crew Member (Pizza Maker & Expeditors), you will work closely with colleagues and management to deliver exceptional service, share feedback, and lend support to one another. Teamwork is encouraged, allowing for personal growth and development while fostering strong relationships with coworkers.

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Are there opportunities for advancement as a Crew Member at Domino’s Pizza?

Absolutely! Working as a Crew Member (Pizza Maker & Expeditors) at Domino's Pizza is a fantastic entry point for career advancement within the company. With demonstrated performance, dedication, and a willingness to learn, you can progress to supervisory roles or other positions in management. Our franchise is committed to promoting from within and providing staff with comprehensive training.

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Common Interview Questions for Crew Member (Pizza Maker & Expeditors) -4384
How do you handle a difficult customer as a Crew Member?

It’s essential to remain calm and empathetic when dealing with a difficult customer. Listen carefully to their concerns, acknowledge their feelings, and offer to resolve the issue. This could mean replacing an order or providing a discount. Always maintain a polite and professional demeanor, which reflects well on Domino's Pizza.

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What makes you a good fit for the Crew Member position at Domino's Pizza?

To answer this question, highlight your communication skills, your ability to work under pressure, and your passion for providing excellent customer service. Share any relevant experience in food service or retail that showcases your multitasking abilities and your eagerness to learn and grow within the team at Domino’s Pizza.

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Can you give an example of when you provided exceptional customer service?

Use a specific instance where you went above and beyond to assist a customer. Explain the situation, what actions you took, and the positive outcome. For example, if you helped a customer with a special request, describe how you made their experience memorable and satisfying.

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How do you prioritize tasks during a busy shift?

Discuss your strategy for time management and prioritization, such as making a to-do list or focusing on tasks that directly impact customer service, such as taking orders and preparing food. Stress the importance of teamwork to ensure everyone is aware of their responsibilities, which will help maintain efficiency.

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What do you know about Domino's Pizza and its commitment to quality?

Demonstrate your knowledge about Domino's Pizza, emphasizing its long-standing reputation for quality and fast delivery. You can mention their commitment to using fresh ingredients and how essential customer satisfaction is to their business model.

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Describe a time when you had to work as part of a team.

Provide an example that shows your ability to work effectively within a group. Be sure to highlight how you contributed to the team's success, your role, and the importance of teamwork in the fast-paced setting like Domino's Pizza.

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Why do you want to work for Domino's Pizza?

Your answer should reflect your interest in the pizza industry and the positive reputation of Domino’s Pizza. Mention the company culture, the opportunity to engage with the community, and how this aligns with your career goals. Your enthusiasm can be very compelling.

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How would you ensure food safety and quality during your shifts?

Discuss your understanding of food safety practices such as proper handwashing, using gloves, and maintaining cleanliness in workstations. Offer examples of how you would ensure all food preparations align with Domino’s standards to guarantee customer safety and satisfaction.

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What strategies will you use to help keep a positive work environment?

Emphasize the importance of communication and support among team members. Discuss specific actions you would take, such as offering help to a coworker who seems overwhelmed or sharing positive feedback to boost morale, especially during busy shifts at Domino's Pizza.

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How do you handle constructive criticism?

Recognize that constructive criticism is a means to improve. Discuss your openness to feedback and how you wish to use it for personal development. Share an example demonstrating how you applied feedback from past experiences to enhance your skills, particularly in a fast-paced environment like Domino's Pizza.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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December 3, 2024

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