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Customer Service Rep(04127) - 639 Thornton Road - job 2 of 3

Job Description

Overview:

You got game? You got spring in your step? You want the best job in the world? Even if you just need a second job for some extra cash, you've found the right place.

As a Customer Service Rep, you will have:

  • Weekly Pay 
  • Flexible Schedule
  • Referral Bonus
  • Pick up shifts at multiple locations to earn more
  • Employee Discounts
  • Employee Assistance Program
  • Free access to board-certified physicians 30 days of employment 
  • Ability to grow into management positions

Your job responsibilities would include (but are not limited to):

  • Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)!
  • Operating the cash register and collecting payment from customers.
  • Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures.
  • Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store.
  • Maintain a professional appearance to be in compliance within the Domino's Pizza Image Standards.
  • Other duties as assigned.

What are we looking for?

The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Customer Service Representative:

  • Happy customers keep us in business. You've to be a fun and friendly person, who is comfortable talking to strangers.
  • The team is what makes working in our store fun. You have to be a team player who is on time every day with a great attitude!
  • You have to be at least 16 years old.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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What You Should Know About Customer Service Rep(04127) - 639 Thornton Road, Domino's

Welcome to an exciting opportunity with Domino's Pizza! We're looking for a Customer Service Rep at our 639 Thornton Road location in Lithia Springs, GA. If you have a spring in your step and a positive attitude, this is the perfect job for you—whether you're looking for full-time hours or just a part-time gig to earn some extra cash. Your responsibilities will range from greeting customers and taking orders with a friendly smile to operating the cash register and ensuring every product is made with precision. We value cleanliness and a professional appearance, so you'll help maintain our restaurant to meet Domino's high standards. Not only will you be part of a fun team, but you'll also enjoy weekly pay, a flexible schedule, referral bonuses, and employee discounts. Plus, with opportunities to grow into management, this position could be the start of something great for you. So if you're ready to deliver outstanding service and delicious pizza, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Customer Service Rep(04127) - 639 Thornton Road Role at Domino's
What responsibilities does a Customer Service Rep at Domino's Pizza have?

A Customer Service Rep at Domino's Pizza is responsible for greeting customers, taking orders, operating the cash register, and ensuring consistent product quality. Key tasks also include maintaining cleanliness throughout the restaurant and complying with Domino's Image Standards.

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What qualifications do I need to become a Customer Service Rep at Domino's Pizza?

To join Domino's as a Customer Service Rep, you need to be at least 16 years old and possess a fun, friendly demeanor to engage with customers. While we train you on the specifics of answering the phone and making pizzas, being a team player with a positive attitude is crucial.

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How does the scheduling work for a Customer Service Rep at Domino's Pizza?

As a Customer Service Rep at Domino's Pizza, you'll enjoy a flexible schedule. Whether you're looking to work full-time or part-time, there's potential to pick up shifts at various locations to maximize your earning opportunities.

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Are there growth opportunities for Customer Service Reps at Domino's Pizza?

Absolutely! Starting as a Customer Service Rep at Domino's Pizza can open up various growth avenues, allowing you to advance into management positions. Your enthusiasm and dedication will be key in climbing the career ladder.

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What employee benefits can I expect as a Customer Service Rep at Domino's Pizza?

When you join Domino's Pizza as a Customer Service Rep, you'll receive multiple benefits, including weekly pay, employee discounts, referral bonuses, access to board-certified physicians after 30 days, and overall support from an Employee Assistance Program.

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Common Interview Questions for Customer Service Rep(04127) - 639 Thornton Road
How would you handle a difficult customer as a Customer Service Rep?

Start by remaining calm and listening to the customer’s concerns fully. Show empathy by acknowledging their feelings, then work towards finding a solution that satisfies the customer while adhering to company policies.

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Can you describe a time when you went above and beyond for a customer?

Share a specific example highlighting your proactive approach or teamwork. Focus on how your actions positively impacted the customer's experience, demonstrating your commitment to excellent service.

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What do you think makes great customer service?

Great customer service is about being attentive, friendly, and responsive to customer needs. It involves creating a welcoming environment and ensuring every customer's experience is enjoyable and memorable.

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How do you prioritize tasks during busy times in the store?

When things get hectic, it’s essential to maintain organization. I would prioritize immediate customer needs, focus on quick service, and ensure team communication is clear so that we can work efficiently together.

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What does teamwork mean to you in a position like Customer Service Rep?

Teamwork means supporting each other to achieve common goals. In a restaurant environment, this involves clear communication, cooperation, and a shared commitment to providing great service and efficient operations.

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How would you ensure consistent product quality at Domino's Pizza?

I would follow all standardized recipes and portion sizes carefully, maintain a clean working area, and conduct regular quality checks to ensure every product meets Domino's high standards before it reaches the customer.

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What role does communication play in your work as a Customer Service Rep?

Communication is vital in delivering clear instructions, providing customers with accurate information, and collaborating with team members. Strong communication skills help provide a seamless and positive customer experience.

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Why do you want to work as a Customer Service Rep at Domino's Pizza?

I want to work at Domino's because I admire the company’s commitment to quality and customer satisfaction. I believe my skills and positive attitude would contribute to creating a great environment for both customers and my teammates.

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How comfortable are you with handling cash and operating a cash register?

I am very comfortable handling cash and operating cash registers. I understand the importance of accuracy in transactions and am committed to maintaining financial integrity in every sale.

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Can you give an example of how you handle stress in a fast-paced environment?

In fast-paced situations, I focus on staying organized and taking deep breaths to maintain my composure. I prioritize urgent tasks while keeping communication open with my teammates to ensure we support each other effectively.

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Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Part-time, on-site
DATE POSTED
April 21, 2025

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