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Customer Service Rep(04189) - 495 Johnny Mercer Blvd, Suite 463-B5

Job Description

Overview:

You got game? You got spring in your step? You want the best job in the world? And a schedule that works with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, you've found the right place!

Duties & Responsibilities:


We are looking for Customer Service Representatives with pep, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing world-class customer service and executing fast and accurate pizza making skills.

Your job responsibilities would include (but are not limited to):

  • Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)!
  • Operating the cash register and collecting payment from customers.
  • Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures.
  • Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store.
  • Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
  • Other duties as assigned.

What are we looking for?

The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Customer Service Representative:

  • Happy customers keep us in business. You've to be a fun and friendly person, who is comfortable talking to strangers.
  • The team is what makes working in our store fun. You have to be a team player who is on time every day with a great attitude!
  • Our stores are open 365 days a week. Yes, that's right even on the weekends and the holidays; that's when we are busiest! While you're schedule is pretty flexible, you have to be willing to work when the team needs you the most.
  • You have to be at least 16 years old.
We're growing so fast, it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's just your hobby, main-gig, or supplemental job, drop us a line. We are sure to have just the thing for you! We offer weekly pay. Apply now!
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What You Should Know About Customer Service Rep(04189) - 495 Johnny Mercer Blvd, Suite 463-B5, Domino's

Are you looking for an exciting opportunity with a flexible schedule? Join us as a Customer Service Representative at Domino's Pizza, located at 495 Johnny Mercer Blvd, Suite 463-B5 in Savannah, GA! This role offers you the chance to work in a fast-paced, fun environment where you can develop your people skills while delivering exceptional customer service to our valued pizza lovers. Your responsibilities will include greeting customers with a smile, taking orders, operating the cash register, and preparing delicious pizzas following our recipes and portion guidelines. But don't worry; we’ll provide all the training you need to shine in this role! We're on the lookout for friendly, upbeat individuals who thrive as part of a team and enjoy making customers happy. You won't just be taking orders; you'll be crafting memorable experiences! Whether you're looking for a main job or just a little extra cash, this position offers plenty of opportunities for growth, even possibly moving into management. Remember, as a Customer Service Representative, you're vital to our daily operations, especially during those busy dinner hours and weekends. Plus, we offer weekly pay, which is always a bonus! If you're at least 16 years old and ready to kickstart your career with a leading pizza brand, we want to hear from you. Be part of the Domino's family – where our motto is to make, bake, and take pizza with passion and pride!

Frequently Asked Questions (FAQs) for Customer Service Rep(04189) - 495 Johnny Mercer Blvd, Suite 463-B5 Role at Domino's
What are the responsibilities of a Customer Service Representative at Domino's Pizza?

As a Customer Service Representative at Domino's Pizza, your main responsibilities include greeting customers with a warm smile, taking orders accurately, operating the cash register, making pizzas following the prescribed recipes, and maintaining the cleanliness of the restaurant. You're not just serving pizza; you're creating an enjoyable dining experience for our customers!

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What qualifications do I need to be a Customer Service Representative at Domino's?

To qualify for the position of Customer Service Representative at Domino's, you must be at least 16 years old, possess strong communication skills, and be a true team player. A positive attitude and the ability to work in a fast-paced environment are essential for success in this dynamic role.

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Is experience required for the Customer Service Representative role at Domino's?

No prior experience is required to become a Customer Service Representative at Domino's Pizza. We are happy to train you in all aspects of the job, from taking orders to pizza-making techniques. What’s most important is a willingness to learn and a friendly demeanor!

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What does the work schedule look like for a Customer Service Representative at Domino's?

Working as a Customer Service Representative at Domino's offers flexibility in scheduling. While the stores are open 365 days a year and often busiest during weekends and holidays, we strive to accommodate your availability while ensuring we meet our customers' needs.

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What opportunities for advancement exist for a Customer Service Representative at Domino's?

At Domino's Pizza, there are numerous opportunities for career growth as a Customer Service Representative. With the company's rapid expansion, you may take on more responsibilities and transition into management roles or other positions within the franchise, depending on your interests and performance.

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Common Interview Questions for Customer Service Rep(04189) - 495 Johnny Mercer Blvd, Suite 463-B5
How would you handle an angry customer as a Customer Service Representative?

When dealing with an angry customer, it's vital to listen actively and empathize with their feelings. Offer swift and effective solutions while maintaining a calm demeanor. Proving that you care about their experience can turn their frustration into loyalty!

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What does excellent customer service mean to you?

Excellent customer service means going above and beyond to meet customer needs while providing a friendly and welcoming atmosphere. It also involves being proactive, attentive, and eager to ensure customer satisfaction at every interaction.

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Can you describe a time you worked successfully as part of a team?

Absolutely! In a previous role, my team and I collaborated to meet a challenging deadline. By communicating openly and supporting each other in our tasks, we completed the project on time and received positive feedback, highlighting the importance of teamwork.

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What do you enjoy most about working in customer service?

What I enjoy most about working in customer service is the opportunity to interact with diverse individuals and make their day a little brighter. Providing a positive experience is rewarding, particularly when customers leave with a smile!

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How do you prioritize your tasks during busy times?

During busy periods, I prioritize tasks by focusing on immediate customer needs first. Understanding that happy customers are a priority, I ensure that I stay organized, manage my time effectively, and communicate with my team to create an efficient workflow.

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How would you describe your experience with cash handling?

I have a solid understanding of cash handling procedures. I always maintain accuracy when operating registers and balancing cash drawers. Attention to detail is key to ensure that all transactions are processed correctly.

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Are you comfortable working in a fast-paced environment?

Yes, I thrive in fast-paced environments! I enjoy the adrenaline rush of being busy and find that I can work efficiently under pressure, all while maintaining a positive attitude toward both customers and my team.

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What steps do you take to ensure food safety and hygiene at work?

To ensure food safety and hygiene, I follow all procedures for cleanliness, ensure that food is stored correctly, and adhere to proper cooking techniques. Staying committed to these standards is crucial in providing safe food for our customers.

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What qualities make you a great fit for the Customer Service Representative role at Domino's?

My friendly personality, strong communication skills, and ability to work well in a team make me a great fit for the Customer Service Representative role at Domino's. I believe that my enthusiasm for making customers happy aligns perfectly with the company's values.

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How do you handle constructive criticism?

I view constructive criticism as an opportunity for growth. I actively listen to feedback, learn from it, and apply what I've learned to improve my performance. Appreciating this aspect of teamwork helps foster a positive workplace.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Part-time, on-site
DATE POSTED
January 5, 2025

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