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Customer Service Rep(06304) - 501 1st Street - job 2 of 2

Job Description

Taking orders over phone and over counter face to face. Working in store to restock inventory and help with product preparation. Light cleaning duties.

Must be 16 yrs of age 

Qualifications

  • To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are presentative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Be no less than Sixteen (16) years of age. 
  • Ability to pass applicable Company background checks. 
  • Excellent written and verbal communication skills as needed in interactions with management, and customers, take and process orders.
  • Superb ability to multi-task
  • Ability to function in a dynamic, fasted paced environment.
  • Ability to adjust to changing priorities.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to take orders over the counter or phone.
  • Ability to work independently and as part of a team.
  • Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to make correct monetary change.

Additional Information

Looking for energetic happy customer service oriented team members.

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Average salary estimate

$30000 / YEARLY (est.)
min
max
$25000K
$35000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Customer Service Rep(06304) - 501 1st Street, Domino's

If you're looking for an exciting opportunity as a Customer Service Representative at 501 1st Street in Havre, MT, we want to hear from you! In this hands-on role, you'll connect with customers as you take orders both over the phone and face-to-face at the counter. Each day will be a mix of multitasking as you restock inventory and assist with product preparation, ensuring we maintain a welcoming and efficient store environment. Light cleaning duties are also part of the job, making it a dynamic workspace where no two days are the same. This position requires you to be at least 16 years old and bring your best communication skills. You will interact with both our valued customers and the management team, making it crucial to convey information clearly and efficiently. If you thrive in a fast-paced setting and love working as part of a team while also being able to tackle tasks independently, this role is perfect for you. You'll need to be able to quickly and accurately handle monetary transactions, whether it's taking payments over the counter or processing orders on a computer or touch screen. Think you're ready to join our energetic and dedicated team? We hope to see you soon!

Frequently Asked Questions (FAQs) for Customer Service Rep(06304) - 501 1st Street Role at Domino's
What are the main responsibilities of a Customer Service Representative at 501 1st Street?

As a Customer Service Representative at 501 1st Street, your primary responsibilities include taking orders over the phone and in-person, restocking inventory, assisting with product preparation, and performing light cleaning duties. You'll also engage with customers, ensuring they have a great service experience while efficiently processing transactions.

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What qualifications are required for the Customer Service Rep position at 501 1st Street?

To qualify for the Customer Service Rep position at 501 1st Street, candidates must be at least 16 years old, possess excellent written and verbal communication skills, and demonstrate the ability to multitask in a dynamic environment. Candidates should be comfortable with basic mathematics for handling transactions accurately.

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Is previous experience necessary for the Customer Service Representative role at 501 1st Street?

Previous experience in customer service can be beneficial for the Customer Service Representative role at 501 1st Street; however, a positive attitude and willingness to learn are equally important. We value energy and a customer-oriented mindset more than just experience.

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What skills should a successful Customer Service Rep at 501 1st Street possess?

A successful Customer Service Rep at 501 1st Street should possess strong communication skills, the ability to handle multiple tasks simultaneously, and a knack for adapting to changing priorities. Good numerical skills for processing payments and a team-oriented spirit are also essential.

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How does the work environment for a Customer Service Rep vary at 501 1st Street?

The work environment for a Customer Service Rep at 501 1st Street is fast-paced and dynamic. You’ll often be switching between taking orders, restocking and maintaining store cleanliness, which keeps the role engaging and prevents monotony.

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Common Interview Questions for Customer Service Rep(06304) - 501 1st Street
How do you handle difficult customers as a Customer Service Rep?

To handle difficult customers effectively, remain calm and listen to their concerns with empathy. Acknowledge their issue and assure them you will work on a resolution. Showcase your problem-solving skills while highlighting how you prioritize customer satisfaction.

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Can you describe a time when you successfully managed multiple tasks?

In a previous role, I managed multiple responsibilities such as taking orders, restocking shelves, and maintaining store cleanliness simultaneously. I utilized prioritization techniques and good organizational skills, ensuring all tasks were completed efficiently while keeping customers satisfied.

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What techniques do you use to ensure excellent customer service?

I focus on actively listening to customers, providing timely assistance, and ensuring a friendly demeanor. It's important to anticipate their needs and be proactive in offering solutions, creating a positive experience that keeps them coming back.

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Why do you want to work as a Customer Service Representative at 501 1st Street?

I would love to work at 501 1st Street because I admire the team's commitment to customer satisfaction and the positive environment. I'm passionate about helping people and ensuring they have a great experience, making this role a perfect fit for my strengths.

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How do you ensure accuracy when processing orders?

To ensure order accuracy, I always double-check the details before finalizing any transaction. I utilize clear communication with customers to confirm their needs and employ organizational skills to keep track of multiple orders.

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What do you think makes a great team member?

A great team member is someone who communicates openly, supports colleagues, and is willing to contribute to the team’s success. Reliability and a positive attitude can go a long way in ensuring a cohesive work environment.

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How would you adapt to changing priorities throughout your shift?

I adapt to changing priorities by remaining flexible and being able to quickly assess what needs immediate attention. I find it helpful to stay organized and communicate with my team to ensure everyone is aligned on our goals.

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What steps do you take when learning a new system or process?

When learning a new system or process, I take time to study any available training material and observe how others utilize the system. Hands-on practice is vital, so I proactively engage with the system until I feel confident. I also seek feedback to refine my approach.

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Describe an experience where you went above and beyond for a customer.

In my previous role, a customer had an urgent request that wasn't easily addressed within regular store hours. I took the initiative to follow up after closing to ensure they received their needed items the next day, which greatly enhanced their satisfaction and loyalty.

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How do you stay motivated during busy shifts?

During busy shifts, I stay motivated by focusing on the positive interactions I have with customers and remembering that each moment is an opportunity to make someone’s day better. I also rely on teamwork—supporting colleagues and keeping the atmosphere upbeat helps maintain our energy levels.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
April 21, 2025

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