Customer Service Rep(06528) - 6010 Coors Blvd NW - job 1 of 2

As a Customer Service Rep at 6010 Coors Blvd NW, your primary responsibilities include operating equipment, stocking ingredients, preparing products, and taking orders both over the phone and in person. You’ll also engage in inventory management, handle cash transactions, and ensure a clean work environment.

Essential skills for a Customer Service Rep at 6010 Coors Blvd NW include strong communication abilities, basic math skills for handling transactions, and effective multitasking. The role also requires good hand-eye coordination and the physical ability to carry and move items in a busy setting.

No prior experience is required for the Customer Service Rep position at 6010 Coors Blvd NW. We provide comprehensive training to ensure you feel confident in your role, regardless of your previous experience in customer service.

At 6010 Coors Blvd NW, new Customer Service Reps will receive thorough orientation and on-the-job training. This training covers equipment operation, order processing, inventory management, and customer communication techniques.

The Customer Service Rep position at 6010 Coors Blvd NW requires physical stamina, as team members frequently lift and move heavy items like trays of pizza dough and ingredients. Continuous movement, reaching, and hand coordination are essential elements of this role.

Handling difficult customers requires patience and empathy. Start by actively listening to their concerns, acknowledging their feelings, and ensuring them you will find a solution. Clear communication and a positive attitude go a long way in de-escalating situations.

In a busy setting like the one at 6010 Coors Blvd NW, effective multitasking can involve prioritizing tasks, such as taking orders while preparing food. Focus on time management, stay organized, and remain calm under pressure for the best results.

If you make a mistake while taking an order, acknowledge it promptly. Apologize to the customer, correct the order as needed, and ensure the customer feels valued. Mistakes are learning opportunities, and effective resolution can enhance customer satisfaction.

Clear communication with team members involves using direct, concise language, and ensuring everyone is on the same page. Use verbal confirmations and check-ins during busy times to enhance teamwork and avoid misunderstandings.

I am drawn to the Customer Service Rep position at 6010 Coors Blvd NW because I enjoy working in fast-paced environments and providing excellent service to customers. The opportunity to engage with the community and be part of a team excites me.

An example of exceptional customer service involved going beyond expectations, like following up with a customer after resolving an issue, which left them feeling valued and appreciated. It built their loyalty and made them more likely to return.

During rush hour, prioritizing tasks means focusing on immediate customer interactions first, such as taking orders and preparing food. After that, address any outstanding tasks like cleaning or restocking once customer needs are settled.

To maintain a positive attitude during challenging days, I remind myself of the satisfaction from helping customers, stay motivated by the team environment, and practice mindfulness techniques to keep stress levels in check.

Staying organized while managing multiple orders involves using checklists, clearly labeling items, and practicing time management. Streamlining processes helps prevent errors and ensures prompt service.

If I noticed a coworker struggling, I would offer to help them complete their tasks, support them in the moment, and communicate any challenges to our supervisor if needed, ensuring our teamwork remains strong.