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Domino's General Manager (05752)

Company Description

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Domino’s began humbly in 1960, with a history of starting small but dreaming big, which remains at the core of our brand. Hard work, ambition, and a passion for pizza have always fed the power of what’s possible at Domino’s. We are a company built on innovative solutions and a belief that we are never done getting better, we embrace change and the potential it unlocks for everyone. We are focused on developing an inclusive culture, with dignity and respect for all, where team members can grow, thrive, and bring their best selves to work every day. The diversity of our workforce is what helps to make us an enduring brand, where we can grow and thrive together.

Extra cash? New skills? More opportunity? Find what you're after at Domino's - where you'll have fun while making and delivering great food. One of the greatest things about working in a Domino’s is that it can fit your goals for work and life. Flexible schedules, extra cash and convenient locations. That’s all available. But there’s even more for the taking. Many of our corporate and franchise store team members have made the leap from entry-level to business owners. Others have pursued leadership opportunities throughout the brand. For those with their sights set on becoming managers, a store role can offer the chance to hone their skills in customer service, inventory management and people development. Find your full potential with Domino's!

Job Description

You’re the boss, the big cheese, top dog. You’re a natural born leader, so maybe it's time you moved up. You want to be the head honcho? Well now's your chance - Domino's Pizza is hiring bosses - more specifically operating partners. It's a tough job, one that needs a natural like you. Of course, you'll need skills – sound judgment, business acumen, empathy, people management insight and the ability to multitask.
  You'll be working for a company that's at the forefront of the Quick Service Restaurant industry, with a benefits package to match! As an Operating Partner you will have the opportunity to run a $1-2 million business, with the safety net of a 43-store franchise. This is work experience you're going to use for a long time to come, ideally growing within the operation to ultimately guide and develop future Operating Partners, or perhaps franchise on your own. If that's not for you, consider this an ideal opportunity to learn the ins and outs of the Quick Service Restaurant industry, navigating labor costs, food costs, waste management, people management, and mastering the service industry. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, big shot, show us what you've got.
  We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! Our mission is to recognize, appreciate, value and utilize talents and contributions of all individuals. To create an empathetic environment where all team members are valued for their differences and encouraged to reach their highest potential. If this sounds like a culture you want to be a part of and lead, what are you waiting for? Apply!
  Duties & Responsibilities: Being in charge comes with great responsibility. You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You are the leader – so set the example! You must follow ALL policies and procedures 100% of the time and expect the same from your crew. Additionally, you have the opportunity to lead a team toward a common, outstanding goal: sell more pizzas, have more fun, and make more dough! In doing so, you will be responsible for staffing, paperwork submission, food management, scheduling, maintaining image standards, store cleanliness, marketing, and profitability. Additional requirements and responsibilities include, but are not limited to the following:

  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, coordinate with coworkers and customers, analyze and compile data, make sound, ethical judgments and decisions in a timely manner.
  • Enthusiastic customer greeting and positive personality – taking orders and fielding customer concerns with a smile!
  •  Operate, clean, and maintain all store facility and equipment.
  •  Prepare product to Domino’s specifications and guidelines.
  • Willingness to take inventory, stock ingredients from delivery area to storage, work area, walk-in or reach-in cooler, and complete associated paperwork.
  • Receive and process telephone orders expeditiously to ensure customer satisfaction and timely pizza delivery.
  • Must possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate diverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
  • Must be able to make correct monetary change.
  • Comfortability utilizing a computer keyboard, touch screen, and foot-paddle.

Benefits:

  • Opportunity to hone leadership and managerial skills for future business use
  • Learn the ins and outs of the Quick Service Restaurant industry - including managing food cost, labor cost, wage considerations, interviewing, people management, and the opportunity to manage a $1 million business
  • Competitive salary structure (base + monthly bonus)
  • Flexible & convenient schedule
  • Advanced leadership development opportunities
  • Health, Dental & Vision benefits
  • Team Fox company engagement outings including company parties, and team development activities.
  • Community involvement and local networking opportunities
  • Professional development & travel incentives
  • Opportunity to compete for national and global Domino's rewards

Qualifications

Physical Requirements: Daily tasks are performed from a standing position, as such you will be on your feet for majority of your shift. This role includes, but is not limited to, the following activities:

  • Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4”.
  • Bulk product deliveries are made two to three time per week and require unloading by team members. Product ingredients and supplies may weigh up to 50 pounds and requires lifting and/or stacking.
  •  You may be required to occasionally crouch, squat, stoop, bend, or utilize stairs while performing job tasks.
  • Hand-eye coordination required for the use of shaping pizza dough, maneuvering pizza peel and cutter, and folding of cardboard pizza boxes.

Additional Requirements:

  •  Must be 18 years of age and have a valid driver's license
  •  Must have access to an insured vehicle which can be used for delivery
  • Must pass a Criminal Background Check
  •  Must pass Motor Vehicle Record Check, meeting company-specific standards

Additional Information

All your information will be kept confidential according to EEO guidelines.

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CEO of Domino's
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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Domino's General Manager (05752), Domino's

Are you ready to step up and lead the charge? Domino's is looking for an enthusiastic General Manager for our Gainesville location (05752), and this could be your chance to shine! As a General Manager, you won't just be overseeing pizza deliveries; you'll be in charge of running a business that brings smiles to customers' faces every day. You’ll lead by example, juggling responsibilities like inventory management, cash control, and staffing while ensuring our team doesn’t just meet but exceeds customer expectations. Your knack for problem-solving and strong leadership skills will be put to the test as you motivate your crew to hit goals, grow their skills, and deliver delicious pizzas hot and fresh to everyone. Not only will you have the opportunity to manage a business that’s part of the largest pizza company in the world, but you’ll also gain invaluable experience in the fast-paced Quick Service Restaurant industry. Here at Domino's, we believe in fostering a supportive environment where team members can thrive. You’ll enjoy flexible hours, competitive pay, and the chance to climb the career ladder, potentially becoming a franchise owner someday. If you’re passionate about pizza and leading a dedicated team, we want to hear from you! Join us, and together, we’ll not only make great food but also make memories that last a lifetime!

Frequently Asked Questions (FAQs) for Domino's General Manager (05752) Role at Domino's
What are the responsibilities of a General Manager at Domino's?

As a General Manager at Domino's, your responsibilities include overseeing daily operations, managing labor and food costs, controlling inventory, and ensuring exceptional customer service. You’ll lead and develop a team, coordinate marketing efforts, and maintain store cleanliness. Making sure all policies and procedures are followed is crucial, as is creating a fun, positive environment for both team members and customers.

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What qualifications do I need for the General Manager position at Domino's in Gainesville?

To qualify for the General Manager position at Domino's in Gainesville, you must be at least 18 years old, possess a valid driver’s license, and have access to an insured vehicle for deliveries. Strong leadership skills, the ability to work under stress, and sound judgment are essential. Additionally, you should be comfortable working in a fast-paced environment and managing multiple tasks simultaneously, including handling cash and inventory.

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What benefits do General Managers at Domino's receive?

General Managers at Domino's enjoy a competitive salary structure that includes base pay and monthly bonuses. Additional benefits encompass flexible scheduling, health, dental, and vision coverage, and professional development opportunities. You'll also have access to company-sponsored events, community engagement, and chances for leadership development and travel incentives.

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Is previous management experience necessary for the General Manager role at Domino's?

While previous management experience is beneficial for the General Manager role at Domino's, it is not strictly necessary. What matters most is your strong leadership potential, customer service skills, and a proactive attitude. Our company values growth, so if you're motivated and ready to learn, we encourage you to apply, even if you're new to management.

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What makes working at Domino's unique for a General Manager?

Working as a General Manager at Domino's is unique because you not only lead a team but also gain firsthand experience in the Quick Service Restaurant industry. You have the opportunity to shape the culture, mentor team members, and potentially move up to franchise ownership. Moreover, our commitment to inclusivity and personal development ensures that your growth is supported every step of the way.

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Common Interview Questions for Domino's General Manager (05752)
How do you handle stressful situations during busy shifts?

In stressful situations, I prioritize tasks and maintain a calm demeanor. I believe in leading by example; staying positive and encouraging my team helps us work efficiently under pressure. I also ensure clear communication to delegate responsibilities effectively.

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Can you provide an example of a time you resolved a customer complaint?

Absolutely! Once, a customer complained about a late delivery. I personally reached out to apologize and offered a discount on their next order as a gesture of goodwill. This not only resolved the situation but also turned a negative experience into a positive connection with the customer.

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What strategies do you use to motivate your team?

I focus on creating a positive work environment where team members feel valued. Regularly recognizing achievements, providing opportunities for skill development, and fostering open communication motivates my team to work hard and stay engaged.

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How do you manage food and labor costs effectively?

I monitor costs closely by analyzing sales data and tracking inventory. Implementing efficient scheduling helps minimize labor costs while ensuring adequate staffing during peak times. Maintaining a consistent review helps us optimize operations and reduce overhead.

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What qualities do you believe are essential in a General Manager?

Key qualities for a General Manager include strong leadership skills, excellent communication, the ability to multitask, and a passion for customer service. Additionally, being adaptable and having sound judgment in making decisions is crucial for success in this role.

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How would you handle conflicts between team members?

I believe in addressing conflicts promptly through open dialogue. I encourage both parties to share their perspectives and guide them towards a mutually agreeable solution. Fostering camaraderie is important for a harmonious team environment.

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What is your approach to training new employees?

My approach to training involves a balanced mix of hands-on experience, shadowing, and structured training sessions. I ensure newcomers are paired with experienced teammates who can provide guidance and support, fostering a strong onboarding experience.

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How do you ensure compliance with health and safety standards?

I consistently enforce health and safety standards by providing regular training to the team and conducting routine inspections. I encourage a culture of safety where everyone feels responsible for maintaining a clean and safe environment for both staff and customers.

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Why do you want to work for Domino's as a General Manager?

I am drawn to Domino's for its commitment to innovation, team development, and customer satisfaction. The opportunity to lead a dynamic team and contribute to a brand that values quality and fun resonates with my career aspirations greatly.

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What do you consider your greatest strength as a leader in a high-pressure environment?

My greatest strength lies in my ability to remain calm and focused during high-pressure situations. This not only helps me make sound decisions but also instills confidence in my team, encouraging them to perform at their best and work cohesively.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
April 3, 2025

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