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General Manager (05370) - 14451 US-231 431 N

Job Description

Responsibilities:

- Oversee the day-to-day operations of the establishment, ensuring smooth and efficient functioning
- Manage and supervise staff, including hiring, training, and scheduling
- Develop and implement strategies to increase revenue and improve customer satisfaction
- Monitor inventory levels and order supplies as needed
- Ensure compliance with health and safety regulations
- Handle customer inquiries, complaints, and feedback in a professional and timely manner
- Collaborate with other departments to coordinate events, such as banquets or catering services
- Maintain a clean and organized environment for guests and staff

Qualifications

Requirements:

- Previous experience in a managerial role
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Knowledge of food production
- Proven ability to manage budgets and achieve financial targets
- Familiarity with health and safety regulations
- Ability to work flexible hours, including evenings, weekends, and holidays

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, and skills required.

Additional Information

Additional Job DetailsStooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.
Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

DRIVING SPECIFIC JOB DUTIES

Deliver product by car and then to door of customer.
Deliver flyers and door hangers.

REQUIRES

Valid driver's license with safe driving record meeting company standards.
Access to an insured vehicle which can be used for delivery.

ESSENTIAL SKILLS

Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

PHYSICAL DEMANDS

Carrying

During delivery, carry pizzas and beverages while performing walking and climbing duties.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Walking

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Climbing

During delivery of product, navigation of five or more flights of stairs may be required.

WORK CONDITIONS

Exposure To

Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

Far vision and night vision for driving.

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Average salary estimate

$52500 / YEARLY (est.)
min
max
$45000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About General Manager (05370) - 14451 US-231 431 N, Domino's

Are you ready to take the reins as the General Manager at our vibrant location on U.S. 231 in Hazel Green, AL? This exciting role involves overseeing daily operations, ensuring everything runs smoothly and efficiently. As the General Manager, you'll manage and inspire our team, from hiring and training to scheduling and motivating staff. Your strategic mindset will be key in developing initiatives that boost revenue and enhance customer satisfaction, making every dining experience memorable. You'll keep a watchful eye on inventory, ensuring we’re stocked up, and you'll also need to ensure our establishment meets all health and safety regulations. Handling customer inquiries and feedback with professionalism will be a crucial part of your day, as will collaborating with other departments to coordinate events like banquets and catering. If you’re a leader at heart with a strong understanding of food production and budgeting, we want you on our team! Don't forget, this role requires flexibility, including evenings and weekends, to ensure we provide top-notch service around the clock. Join us in creating a welcoming atmosphere for both our guests and team members!

Frequently Asked Questions (FAQs) for General Manager (05370) - 14451 US-231 431 N Role at Domino's
What are the key responsibilities of a General Manager at the location in Hazel Green, AL?

As a General Manager at our Hazel Green, AL location, your primary responsibilities will include overseeing daily operations, managing staff hiring, training, and scheduling, developing revenue-boosting strategies, monitoring inventory, ensuring compliance with health and safety regulations, and efficiently handling customer inquiries and complaints.

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What qualifications are needed for the General Manager position in Hazel Green, AL?

To be successful as a General Manager at our Hazel Green, AL establishment, candidates should have previous managerial experience, strong leadership skills, and excellent communication abilities. Knowledge of food production, budgeting skills, and familiarity with health and safety regulations are also essential to thrive in this role.

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How does a General Manager foster team motivation and performance at the Hazel Green location?

A General Manager at the Hazel Green location fosters team motivation by leading through positive reinforcement, providing regular training opportunities, encouraging open communication, and recognizing team achievements. By adopting a supportive leadership style, managers can inspire team members to perform at their best.

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What are the physical demands of the General Manager role in Hazel Green, AL?

The General Manager role in Hazel Green has physical demands such as occasional bending, squatting, and reaching. During deliveries, managers must carry pizzas and beverages and may navigate multiple stairs. Maintaining balance and coordination while supervising staff activities is important for overall operational success.

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What work conditions should a General Manager expect at the Hazel Green location?

General Managers at the Hazel Green location will face varying weather conditions during deliveries and outdoor promotional activities. They will need to be adaptable to changing environments and maintain a high service standard regardless of external factors.

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Common Interview Questions for General Manager (05370) - 14451 US-231 431 N
Can you describe your experience with managing staff as a General Manager?

When discussing your experience with managing staff, highlight specific instances where you successfully hired, trained, and developed team members. Share how you fostered a positive work environment and motivated your team to achieve operational goals.

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How do you approach developing strategies to increase customer satisfaction?

In answering this question, describe your analytical approach to gathering customer feedback and data. Share examples of strategies you implemented that led to improved customer experiences, like menu changes or staff training.

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What methods do you use to efficiently monitor inventory?

Discuss your familiarity with inventory management software and your experience in conducting regular inventory audits. Emphasize the importance of anticipating supply needs and maintaining optimal stock levels.

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What steps do you take to ensure compliance with health and safety regulations?

Highlight your knowledge of health and safety regulations and provide examples of how you ensure compliance through staff training, regular cleanliness checks, and adherence to industry standards.

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How would you handle a customer complaint?

When responding to this question, outline your calm, empathetic approach to addressing customer complaints. Describe how you aim to resolve issues quickly and turn a negative experience into a positive one for the customer.

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Can you give an example of a successful event you coordinated?

Share details of a specific event you've coordinated, emphasizing the planning and execution phases. Explain how you collaborated with various departments and how the event contributed to customer satisfaction or business goals.

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What financial management skills do you bring to the General Manager position?

Discuss your experience with budgeting and financial forecasting. Provide examples of how you've managed budgets effectively and achieved financial targets through cost-control measures and revenue enhancements.

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What is your philosophy on team leadership?

In your response, share your leadership philosophy focusing on team empowerment, open communication, and building a supportive work culture where everyone's contributions are valued.

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Describe a time when you had to adapt to a significant change in your work environment.

Mention a specific scenario where change was necessary, how you assessed the situation, and the tactical steps you implemented to adapt and keep your team informed and engaged.

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What do you consider key to maintaining a clean and organized work environment?

Discuss the importance of establishing a culture of cleanliness among staff. Outline your strategies for regular training, visual reminders, and checks that maintain high organizational standards.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
December 1, 2024

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