General Manager (2574) - 5714 N. 1st Ave

As a General Manager at 5714 North First Avenue, your primary responsibilities will include overseeing all store operations. This means you'll manage cost controls, inventory, cash, profitability, and customer relations, ensuring everything runs smoothly. You'll also be tasked with staffing, daily paperwork, food management, and maintaining a high standard of cleanliness while ensuring adherence to company policies.

To qualify for the General Manager position in Evansville, candidates must be at least 18 years old and possess significant supervisory or management experience within the restaurant or food service industry. This experience is crucial as it helps in managing staff and ensuring quality service to our guests.

The General Manager position offers a range of competitive benefits, including a salary between $39,000 and $46,000, profit-sharing bonuses, a generous paid vacation policy of up to 3 weeks, and health and life insurance benefits. Additionally, you'll receive an attractive 50% discount on meals and enjoy on-the-job training!

The General Manager at 5714 North First Avenue ensures great customer service by leading by example and setting high standards for the crew. This includes training team members on customer engagement, handling feedback gracefully, and maintaining a positive store environment that prioritizes customer satisfaction.

A typical work schedule for a General Manager can vary, as it encompasses both day and evening shifts. This flexibility allows for a balanced approach to managing both the store operations during peak hours and overseeing the team effectively. Candidates should be prepared for a demanding yet rewarding schedule.

When answering this question, focus on your approach to communication, delegation, and team motivation. Discuss specific strategies such as regular team meetings, utilizing performance reviews, and fostering a collaborative environment to ensure that all staff members feel valued and equipped to perform their duties.

Provide a concrete example that showcases your ability to analyze financial data and implement cost-saving measures. For instance, discuss how you increased profitability through effective inventory control or by implementing promotional events that drew in customers.

Your answer should emphasize the importance of active listening and empathy. Discuss your approach to addressing complaints swiftly, ensuring the customer's voice is heard while providing a suitable resolution that aligns with company policy.

Discuss your experience with local store marketing, community engagement, and possibly hosting events to create buzz. Explain how you tailor marketing efforts based on customer feedback and trends you've noticed in the market.

In your response, illustrate your adaptability by sharing a specific scenario where you effectively managed unforeseen circumstances, whether it was staffing shortages, sudden policy changes, or shifts in customer demand. Highlight the outcome and lessons learned.

Your response should reflect a strong belief in teamwork's importance. Share how you foster collaboration among staff, encourage team-building initiatives, and the value you place on input from your team when making operational decisions.

Explain your knowledge of food safety regulations and how you prioritize training staff on these standards. Provide examples of regular compliance checks and how you promote a culture of safety in the kitchen and dining area.

Here, mention a mix of leadership skills, financial acumen, problem-solving capabilities, and solid customer service skills. Emphasize how these skills come together to drive success in a restaurant environment.

Outline your philosophy regarding staff training, emphasizing your commitment to onboarding processes, continuous education, and providing growth opportunities that encourage career advancement within the team.

Use this question as an opportunity to showcase your passion for the food service industry and your admiration for the company's values. Mention specific qualities about the restaurant that appeal to you, such as community involvement or innovative practices.