Assistant Manager (04656) - 7502 Connelley Dr. - $17.25/hour

As an Assistant Manager at Domino's, you'll be responsible for overseeing daily operations, which includes cost controls, inventory management, cash handling, and ensuring an excellent customer experience. These duties are vital for maintaining the brand's reputation for quality service.

To qualify for the Assistant Manager position at Domino's, candidates must be at least 18 years old and have prior leadership experience. Experience in employee development and a strong focus on customer service are also highly valued.

Domino's offers comprehensive training for Assistant Managers, ensuring employees are well-equipped with essential operational knowledge and customer service excellence. This industry-leading training sets you up for a successful career within our brand.

As an Assistant Manager at Domino's, you can expect a competitive hourly rate along with a comprehensive benefits package. Additionally, team members enjoy great discounts on menu items, making this role both rewarding and enjoyable.

The work environment for Assistant Managers at Domino's is fast-paced and energetic. We prioritize safety and stability in our workplaces, ensuring that all team members feel valued and supported while they excel in their roles.

When answering this question, consider using the STAR method. Describe the Situation and Task, the Actions you took to manage the team, and the Results of your leadership. Emphasize your role in fostering a collaborative environment.

Share a specific example where you calmly addressed a customer's issue and resolved it efficiently. Highlight your skills in active listening, empathy, and how you ensured the customer left satisfied.

Discuss your past experiences with inventory management, mentioning any specific systems or strategies you’ve implemented. Explain how these methods helped reduce waste or ensure stock levels were maintained.

Mention regular training sessions or checklists you have implemented in past roles to ensure compliance with food safety protocols. Provide an example of how you maintained high standards of safety.

Explain your approach to managing costs by monitoring expenses, utilizing cost-control software, and training staff on efficiency. Use a specific instance where your strategies saved the operation money.

Discuss techniques such as creating incentive programs, offering positive reinforcement, and keeping the morale high through team activities or recognition to maintain a motivated workforce.

Describe your leadership style and how it aligns with guiding a diverse team. Whether it's democratic, transformational, or situational, provide examples of how your style has positively impacted a team.

Talk about your approach to performance evaluations, constructive feedback, and coaching. Use a past experience to illustrate how you've helped an underperforming team member improve.

Emphasize your commitment to safety through regular training, open communication about potential hazards, and creating a culture of safety awareness among team members.

Share your enthusiasm for the brand and your alignment with its values. Discuss your desire to lead a team in a fast-paced environment and your passion for excellent customer service.