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General Manager(04786) - 401 E Broadway

Job Description

ABOUT
THE JOB

You were born to be the boss. We know. You get up in the
morning and you make sure everyone else in the house is doing what they need to
do. Then you go to work and you make sure that everyone there is doing what
they need to do, even your boss. You just do that because you've always done
it. Well maybe it's time you moved up. You want to be the boss? Well now's your
chance - Domino's Pizza is hiring bosses - more specifically assistant
managers. It's a tough job, one that needs a natural like you. Of course,
you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not
to mention, it's work experience you're going to use for a long time to come.
You've had our pizza delivered to you, now help us be the best in pizza
delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND
DUTIES

You are responsible for everything that happens during your
shift. This includes all cost controls, inventory control, cash control and
Customer relations. You must set the example. You must follow ALL policy and
procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash
control, Food management, Work to a Schedule, Perfect Image and adherence to standards,
Great Customer Service, Attendance & punctuality, Transportation to/from
work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery
drivers and today are successful Domino's franchise owners. From assistant
manager to general manager, general manager to franchisee or Manager Corporate
Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize
the unique talents and contributions of all individuals. To create an
environment where all team members, because of their differences, can reach
their highest potential.

SUMMARY STATEMENT

 

We take pride in our team members and our team members take
pride in Domino's Pizza! Being the best pizza delivery company in the world
requires exceptional team members working together. At Domino's Pizza, our
people come first!

General
Job Duties For All Store Team Members


 

Operate all equipment.

Stock ingredients from delivery area to storage, work area,
walk-in cooler.

Prepare product.

Receive and process telephone orders.

Take inventory and complete associated paperwork.

Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.

Ability to communicate verbally with customers and
co-workers to process orders both over the phone and in person.

Essential
Functions/Skills

Ability to add, subtract, multiply, and divide accurately
and quickly (may use calculator).

Must be able to make correct monetary change.

Verbal, writing, and telephone skills to take and process
orders. Motor coordination between eyes and hands/fingers to rapidly and
accurately make precise movements with speed.

Ability to enter orders using a computer keyboard or touch
screen.

Work Conditions

EXPOSURE TO

Varying and sometimes adverse weather conditions when
removing trash and performing other outside tasks.

In-store temperatures range from 36 degrees in cooler to 90
degrees and above in some work areas.

Sudden changes in temperature in work area and while
outside.

Fumes from food odors.

Exposure to cornmeal dust.

Cramped quarters including walk-in cooler.

Hot surfaces/tools from oven up to 500 degrees or higher.

Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone. Near and mid-range vision
for most in-store tasks.

Depth perception.

Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

 

The ability to direct activities, perform repetitive tasks,
work alone and with others, work under stress, meet strict quality control
standards, deal with people, analyze and compile data, make judgments and
decisions.

Additional Information

PHYSICAL REQUIREMENTS,
including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking
surfaces include ceramic tile with linoleum in some food process areas.

Walking

Sitting

Stooping/Bending

Crouching/Squatting

Lifting

Bulk product deliveries are made twice a week or more and
are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies
weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves
up to 84 high.

Carrying

Occasionally, pizza sauce weighing 42 pounds is carried from
the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short
distances, and weigh approximately 12 pounds per tray.

Pushing

To move trays which are placed on dollies.

Trays may also be pulled.

Climbing

Team members may navigate stairs or climb a ladder to change
prices on signs, wash walls, perform maintenance.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach forward when obtaining topping ingredients,
cleaning work surfaces, or answering phones.

Hand Tasks

Hand-Eye coordination is essential.

Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.

Workers must manipulate a pizza peel when removing pizza
from the oven, and when using the rolling cutter.

Frequent and/or forceful pinching is required in the
assembly of cardboard pizza boxes.

Team Members must be able to grasp cans, the phone, the
pizza cutter and pizza peel, and pizza boxes.

Machines, Tools,
Equipment, Work Aids


Team Members may be required to utilize
pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter
and pizza peel.

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Average salary estimate

$42500 / YEARLY (est.)
min
max
$35000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About General Manager(04786) - 401 E Broadway, Domino's

Are you ready to step into a leadership role at Domino's Pizza as a General Manager at our 401 East Broadway location in Red Lion, PA? This is your chance to shine and show off your strong multitasking abilities, sharp judgment, and excellent customer service skills! As the General Manager, you’ll be in charge of everything that happens during your shift, from overseeing cost controls and managing inventory to ensuring customer satisfaction. You will set the standard for the entire team, whether it’s executing the best pizza-making practices or maintaining the store's cleanliness. With your experience and natural flair for management, you’ll be guiding your crew to success and ultimately contributing to our mission of delivering the best pizzas around. We pride ourselves on a flexible and fun work environment, and your leadership will help shape the future of our franchise. Advancement opportunities abound here; many of our leaders started in entry-level positions and grew into franchise owners. There’s a wealth of opportunity waiting for you at Domino's! So if you have a passion for pizza, a knack for leadership, and a desire to support your team, apply today and let’s start this exciting journey together!

Frequently Asked Questions (FAQs) for General Manager(04786) - 401 E Broadway Role at Domino's
What are the responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, your key responsibilities include overseeing daily operations during your shifts, ensuring financial controls such as inventory and cash management are executed effectively, managing staff, and guaranteeing that high customer service standards are met. You'll set the tone for your crew and will be instrumental in maintaining Domino's reputation for excellence in pizza delivery.

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What qualifications are needed for the General Manager position at Domino's Pizza?

To qualify for the General Manager role at Domino's Pizza, applicants should have strong leadership skills, the ability to multitask, and a solid understanding of financial principles pertaining to cost control and inventory management. Prior experience in a supervisory role within the food service industry is highly beneficial. Effective communication skills and the ability to motivate and train a team are also essential for success in this position.

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What is the work environment like for a General Manager at Domino's Pizza?

The work environment for a General Manager at Domino's Pizza is dynamic and fast-paced. You'll be interacting with customers, leading a team, and managing various tasks all at once. The role requires maintaining a clean and organized store, while also ensuring compliance with company policies and procedures. It's a supportive setting where innovation and teamwork are encouraged, making it an exciting place to work.

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How does advancement work in the General Manager role at Domino's Pizza?

Advancement within Domino's Pizza is very achievable for dedicated team members. Many individuals start as delivery drivers and work their way up to become General Managers, franchise owners, or corporate managers. The company places a strong emphasis on promoting from within and offers various training and development programs to help you reach your long-term career goals.

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What are the physical demands of being a General Manager at Domino's Pizza?

The physical demands of the General Manager role at Domino's Pizza include standing for long periods, lifting and carrying items weighing up to 50 pounds, and working in varying temperatures. You should be prepared to be active throughout your shift, engaging both physically and mentally with your team and customers to ensure an efficient and enjoyable service.

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Common Interview Questions for General Manager(04786) - 401 E Broadway
How do you handle conflicts between team members?

Effective conflict resolution starts with open communication. As a General Manager, I would ensure all parties involved feel heard, then work towards a solution that builds team cohesion. Providing a calm environment to discuss grievances can lead to a resolution that respects everyone’s perspective.

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What strategies would you implement to improve store performance?

To improve store performance as a General Manager, I would analyze sales data, customer feedback, and employee suggestions. Creating a supportive environment for team members to share ideas and providing ongoing training can enhance service quality and increase efficiency.

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How would you motivate your team during busy hours?

Motivating the team during peak hours comes down to positive reinforcement and team solidarity. I would encourage them by celebrating small successes, keeping the atmosphere upbeat, and leading by example to show our dedication to excellent service.

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What role do you believe customer service plays in the success of Domino's?

Customer service is vital to our success at Domino's. It builds loyalty and promotes repeat business, which is essential in the competitive pizza market. Exceptional customer service can turn a one-time order into a lifelong patronage.

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Can you describe a time you had to adapt to a sudden change?

Adaptability is critical in this role. In a previous position, we faced an unexpected staffing shortage during a busy shift. I quickly reassigned tasks, implemented a new workflow, and communicated effectively with the team to maintain our service standards and minimize disruption.

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How would you ensure high standards of cleanliness and food safety?

Ensuring high standards of cleanliness and food safety involves implementing strict guidelines and regular training for all team members. I would conduct frequent audits, encourage teamwork during cleaning processes, and make sure all employees understand the importance of food safety protocols.

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What experience do you have with budgeting and financial management?

Budgeting is crucial to running a successful Domino's store. I have experience analyzing profit margins, managing operational costs, and setting financial targets. My approach involves providing transparency with the team on financial metrics and how their performance impacts overall success.

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What key performance indicators do you monitor in your role?

As a General Manager, I would monitor KPIs such as sales growth, customer satisfaction scores, order accuracy, and employee turnover rates. Keeping track of these metrics helps us understand our strengths and weaknesses, guiding improvements as we pursue our goals.

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How would you handle a dissatisfied customer?

Handling a dissatisfied customer starts with active listening. I would address their concerns immediately, offer a solution, and ensure they leave with a positive impression of our commitment to their satisfaction. The goal is to turn a negative experience into a positive one.

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What steps would you take to train new employees?

Training new employees involves a structured onboarding process, including shadowing experienced team members, hands-on practice, and regular feedback on their progress. I would make sure training is both informative and supportive, creating an environment where new employees feel confident and welcome.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 20, 2025

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