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Job details

General Manager(04890) - 3921 E. Market St

Job Description

ABOUT
THE JOB

You were born to be the boss. We know. You get up in the
morning and you make sure everyone else in the house is doing what they need to
do. Then you go to work and you make sure that everyone there is doing what
they need to do, even your boss. You just do that because you've always done
it. Well maybe it's time you moved up. You want to be the boss? Well now's your
chance - Domino's Pizza is hiring bosses - more specifically assistant
managers. It's a tough job, one that needs a natural like you. Of course,
you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not
to mention, it's work experience you're going to use for a long time to come.
You've had our pizza delivered to you, now help us be the best in pizza
delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND
DUTIES

You are responsible for everything that happens during your
shift. This includes all cost controls, inventory control, cash control and
Customer relations. You must set the example. You must follow ALL policy and
procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash
control, Food management, Work to a Schedule, Perfect Image and adherence to standards,
Great Customer Service, Attendance & punctuality, Transportation to/from
work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery
drivers and today are successful Domino's franchise owners. From assistant
manager to general manager, general manager to franchisee or Manager Corporate
Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize
the unique talents and contributions of all individuals. To create an
environment where all team members, because of their differences, can reach
their highest potential.

SUMMARY STATEMENT


We take pride in our team members and our team members take
pride in Domino's Pizza! Being the best pizza delivery company in the world
requires exceptional team members working together. At Domino's Pizza, our
people come first!

General
Job Duties For All Store Team Members



Operate all equipment.

Stock ingredients from delivery area to storage, work area,
walk-in cooler.

Prepare product.

Receive and process telephone orders.

Take inventory and complete associated paperwork.

Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.

Ability to communicate verbally with customers and
co-workers to process orders both over the phone and in person.

Essential
Functions/Skills

Ability to add, subtract, multiply, and divide accurately
and quickly (may use calculator).

Must be able to make correct monetary change.

Verbal, writing, and telephone skills to take and process
orders. Motor coordination between eyes and hands/fingers to rapidly and
accurately make precise movements with speed.

Ability to enter orders using a computer keyboard or touch
screen.

Work Conditions

EXPOSURE TO

Varying and sometimes adverse weather conditions when
removing trash and performing other outside tasks.

In-store temperatures range from 36 degrees in cooler to 90
degrees and above in some work areas.

Sudden changes in temperature in work area and while
outside.

Fumes from food odors.

Exposure to cornmeal dust.

Cramped quarters including walk-in cooler.

Hot surfaces/tools from oven up to 500 degrees or higher.

Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone. Near and mid-range vision
for most in-store tasks.

Depth perception.

Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS


The ability to direct activities, perform repetitive tasks,
work alone and with others, work under stress, meet strict quality control
standards, deal with people, analyze and compile data, make judgments and
decisions.

Additional Information

PHYSICAL REQUIREMENTS,
including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking
surfaces include ceramic tile with linoleum in some food process areas.

Walking

Sitting

Stooping/Bending

Crouching/Squatting

Lifting

Bulk product deliveries are made twice a week or more and
are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies
weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves
up to 84 high.

Carrying

Occasionally, pizza sauce weighing 42 pounds is carried from
the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short
distances, and weigh approximately 12 pounds per tray.

Pushing

To move trays which are placed on dollies.

Trays may also be pulled.

Climbing

Team members may navigate stairs or climb a ladder to change
prices on signs, wash walls, perform maintenance.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach forward when obtaining topping ingredients,
cleaning work surfaces, or answering phones.

Hand Tasks

Hand-Eye coordination is essential.

Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.

Workers must manipulate a pizza peel when removing pizza
from the oven, and when using the rolling cutter.

Frequent and/or forceful pinching is required in the
assembly of cardboard pizza boxes.

Team Members must be able to grasp cans, the phone, the
pizza cutter and pizza peel, and pizza boxes.

Machines, Tools,
Equipment, Work Aids


Team Members may be required to utilize
pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter
and pizza peel.

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Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About General Manager(04890) - 3921 E. Market St, Domino's

If you have a natural flair for leadership and a passion for customer service, then the role of General Manager at Domino's Pizza is calling your name! Located at 3921 E. Market St in York, Pennsylvania, this position is perfect for those who thrive on creating a positive work environment while ensuring everything runs smoothly. As a General Manager, you'll be responsible for overseeing daily operations, managing staff, controlling inventory, and ensuring exceptional customer satisfaction. You'll need to be a multitasker, juggling various responsibilities from cost controls to staffing while leading by example. Your enthusiasm and commitment will impact not just your team but also the community we serve. Working at Domino's means you’ll be part of a fun, flexible workplace where your growth is nurtured. Your journey could include opportunities for advancement, starting from an assistant manager position and potentially leading to franchise ownership or corporate roles. The sky's the limit! You'll also be striving for excellence in food management, cash control, and standard adherence. If you’re ready to take that next step in your career and show us what you've got, don’t hesitate. Join our team at Domino's Pizza today and become the leader you were always meant to be.

Frequently Asked Questions (FAQs) for General Manager(04890) - 3921 E. Market St Role at Domino's
What are the responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, your responsibilities will revolve around overseeing all operations during your shift. You’ll manage staffing, maintain inventory control, handle cash management, and ensure that customer service meets our high standards. You'll be responsible for setting an exemplary tone for your team by following company policies and procedures consistently.

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What qualifications do I need to become a General Manager at Domino's Pizza?

To qualify for the General Manager role at Domino's Pizza, you should have previous experience in a managerial capacity within the food service industry, possess strong math and judgment skills, and demonstrate the ability to multitask effectively. Leadership and excellent communication skills are critical, and a passion for customer service will help you excel in this position.

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What opportunities for advancement are available for a General Manager at Domino's Pizza?

Domino's Pizza believes in promoting from within, and as a General Manager, you have numerous pathways for advancement. Many of our team members started as delivery drivers or assistant managers and have successfully become franchise owners or corporate managers. Your career growth can lead to exciting opportunities in both management and entrepreneurship.

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How does Domino's Pizza support diversity and inclusion in the workplace?

At Domino's Pizza, we celebrate diversity and strive to create an inclusive environment where every team member can thrive. We value the unique talents and contributions of all individuals and are committed to helping them reach their highest potential. Our inclusive culture is reflected in how we recognize and appreciate the diverse backgrounds of our team members.

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What skills are essential for succeeding as a General Manager at Domino's Pizza?

Success as a General Manager at Domino's Pizza relies on various essential skills, including strong leadership abilities, excellent communication, the capacity to manage multitasking effectively, and a solid understanding of cost control and customer relations. Being organized and having a proactive approach will also enhance your leadership and management capabilities in the fast-paced environment of pizza delivery.

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Common Interview Questions for General Manager(04890) - 3921 E. Market St
What experience do you have that qualifies you for the General Manager position at Domino's Pizza?

When addressing your experience, focus on your previous roles in management or the food service industry. Highlight specific achievements, such as staff training, improving customer satisfaction, or increasing sales, that illustrate your qualifications for the General Manager role.

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How do you handle conflict among team members?

In answering this question, describe your conflict resolution strategies, such as open communication and active listening. Provide examples of past experiences where you successfully resolved conflicts, emphasizing your leadership skills and ability to maintain a productive team environment.

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Can you describe a time you successfully increased profitability in a previous role?

Illustrate your answer with a specific instance from your past work, detailing the steps you took to analyze costs, implement changes, and boost sales. Emphasize the results of your actions and how they align with the goals of a General Manager at Domino's Pizza.

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How do you ensure top-notch customer service in your store?

When discussing customer service, highlight your focus on training staff, monitoring service levels, and addressing customer feedback. Provide concrete examples of how you've fostered a customer-centric culture in previous positions.

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What strategies would you implement to train and develop your team?

Discuss your approach to training, which might include hands-on experience, one-on-one mentoring, and ongoing feedback. Highlight the importance of professional development and how investing in employees contributes to their success and the store's overall performance.

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How do you foster a positive work environment as a General Manager?

Share your philosophy on leadership and team culture. Explain how you empower employees, encourage feedback, and celebrate achievements to build morale and create a supportive workplace that aligns with the values of Domino's Pizza.

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What is your approach to managing inventory and cost controls?

Focus on your analytical skills and past experiences managing inventory accurately. Explain your views on implementing efficient ordering processes, training staff to minimize waste, and monitoring costs to ensure profitability.

Join Rise to see the full answer
How do you respond to customer complaints?

Outline your strategy for handling complaints, which should include listening to the customer's concerns, empathizing, and finding a resolution. Highlighting your commitment to excellent service will reinforce your suitability for the General Manager role.

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Can you give an example of how you handle stressful situations?

Discuss a specific scenario where you successfully managed stress while maintaining operational efficiency. Share your techniques for prioritizing tasks and how you support your team under pressure.

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What interest do you have in working at Domino's Pizza?

Express your enthusiasm for the brand and discuss why you believe Domino's Pizza is an ideal fit for your career aspirations. Mention your passion for customer service and your excitement about leading a team in a dynamic environment.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 17, 2025

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