Job details

Content Moderation Executive

Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.

As part of Dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As a Content Moderation Executive, you will be responsible for the user-generated content submitted to our online platform. You will ensure that items are placed in the right category, are free from scams, do not include any illegal items, and follow the internal company content quality policy.

In this role, you will:

Review listings submitted on the dubizzle platform and approve or reject them based on pre-set guidelines and knowledge base while editing fields manually if needed;
Escalate new cases and propose updates to the knowledge base accordingly;
Conduct a review of a sample of listings after they go live and reject them if needed based on pre-set guidelines and knowledge base;
Process and review accounts that have been flagged for review of potentially sensitive content to ensure there are no violations of policies;
Consistently meet daily and weekly targets, including the number of manually moderated listings and number of accounts reviewed.

Bachelor’s degree in Business Management, Marketing, sales, or other relevant subject.
0 - 3 years of relevant experience.
Proficient in Arabic language;
Good command of the English language.
Good multitasking skills.
Ability to work in fast and evolving workflows with an eye for detail;
Quick learner and adaptable to learning new processes, concepts, and skills.

A fast paced, high performing team.
Comprehensive Health Insurance
Life Insurance
Rewards & Recognitions
Learning & Development opportunities

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What You Should Know About Content Moderation Executive, Dubizzle MENA

Joining Dubizzle Egypt as a Content Moderation Executive is an exciting opportunity for anyone passionate about online marketplaces and user experience. As the leading platform for buying and selling in the region, Dubizzle strives to enhance people's lives by creating a secure and efficient space for transactions. In this role, you'll be a key player in ensuring that user-generated content adheres to our quality policies and guidelines. You'll meticulously review listings, categorize them accurately, and ensure that they comply with the company's regulations. If you encounter anything suspicious, you'll have the power to flag or decline submissions that don’t meet our standards. The dynamic environment ensures that no two days are the same; you’ll often encounter new listings and potential challenges that will test your multitasking skills. We value your input, too; you’ll not only review content but also offer suggestions to enhance our knowledge base, contributing to a team atmosphere that thrives on collaboration. With your Bachelor's degree and up to three years of experience, you'll fit right in if you have a knack for detail and possess excellent language skills in both Arabic and English. As a part of our fast-paced and high-performing team, you will also enjoy various benefits, including comprehensive health insurance and opportunities for professional development. If you're ready to make a meaningful impact while growing your career, we invite you to apply for this exciting position at Dubizzle Egypt!

Frequently Asked Questions (FAQs) for Content Moderation Executive Role at Dubizzle MENA

What are the primary responsibilities of a Content Moderation Executive at Dubizzle Egypt?

As a Content Moderation Executive at Dubizzle Egypt, your primary responsibilities include reviewing user-generated listings, categorizing them correctly, ensuring compliance with company policies, and flagging any inappropriate content. You will have the exciting task of maintaining the quality of our platform while interacting with a diverse range of content every day.