Program Coordinator (PC) - Residential Caregiving

As a Program Coordinator (PC) at Dungarvin, your primary responsibilities will include coaching and supporting individuals with diverse abilities to enhance their independent living skills. You will oversee direct support tasks, implement positive behavior supports, help with medication administration, and assist in daily living activities like light meal preparation and budgeting. You’ll also mentor staff and assist with various administrative functions, ensuring a well-coordinated and supportive environment.

To be considered for the Program Coordinator position at Dungarvin, you should have 1-2 years of experience working with adults with intellectual and developmental disabilities. A genuine interest in empowering individuals, along with qualities like dependability, adaptability, and patience, are essential. Additionally, candidates must be at least 18 years old, possess a valid driver’s license, and be willing to undergo a two-week paid training period.

Dungarvin offers a comprehensive benefits package for their Program Coordinators that includes competitive hourly pay of $21.50, medical, vision, and dental insurance, paid time off, and a 401 K plan with employer matching. Additional perks include pet insurance, employee assistance programs, and opportunities for growth and development within the company.

Dungarvin is deeply committed to fostering a positive work culture that values diversity and inclusion. As a Program Coordinator, you will experience a collaborative and respectful environment that encourages professional growth. The company actively promotes staff engagement and teamwork, ensuring that all employees feel supported as they work to empower those we serve.

When you join Dungarvin as a Program Coordinator, you'll participate in a comprehensive, two-week paid orientation and training program. This training is designed to equip you with the skills and knowledge needed for the role, covering essential topics such as person-centered care, team collaboration, and specific caregiving techniques. This supportive training environment ensures that you feel confident and prepared to make a positive impact.

When answering this question, focus on specific techniques you have employed in the past, such as setting SMART goals, personalizing care plans, and using motivational interviewing. Share examples that highlight your patient approach and how you adapt your methods to meet individual needs.

In your response, it’s vital to communicate your understanding of positive behavior supports. Share a specific instance where you successfully de-escalated a situation, demonstrating effective communication skills and your commitment to keeping a safe environment for the individuals you support.

Provide detailed insights about your previous experience in life skills training. Highlight programs or techniques you've utilized to help clients gain practical skills such as budgeting, cooking, or job readiness, underscoring the importance of promoting independence in daily living.

Discuss your ability to foster a collaborative environment by sharing examples of initiatives you’ve led or participated in. Emphasize the significance of open communication, staff training, and mentoring within a team to enhance service delivery and client care.

Detail your organizational strategies for balancing administrative responsibilities with direct support functions. Mention the use of scheduling, documentation, and time management tools, showcasing how you ensure both components effectively contribute to the program's success.

Articulate the importance of advocacy in promoting the rights and needs of individuals with disabilities. Share specific advocacy experiences where you have influenced positive change, whether at the individual, organizational, or community level.

In your response, emphasize your commitment to fostering a culture of respect and inclusivity. Share strategies you've implemented to ensure that every individual feels valued and understood, such as attending diversity and inclusion training or facilitating team discussions.

Highlight your approach to individualized goal-setting, including conducting thorough assessments and having frequent check-ins to discuss progress. Discuss how you utilize motivational techniques to inspire clients to achieve their personal objectives.

Mention specific resources you follow, such as industry publications, professional networks, or online courses related to caregiving and developmental disabilities. Describe how you apply new knowledge to improve your practice within your role.

Share your passion for supporting individuals with disabilities and the fulfillment you derive from making a difference in their lives. Personal anecdotes about transformative experiences can offer a compelling illustration of your commitment to this rewarding work.