Workplace Engineer (m/f/x)

As a Workplace Engineer (m/f/x) at Dynatrace, you will be responsible for implementing solutions that empower over 2000 developers. This includes building tailored templates and virtual desktops, ensuring user-friendly experiences, evaluating new technologies, managing non-approved tools, and assisting developers with transitions to better solutions.

To be considered for the Workplace Engineer role at Dynatrace, you should possess a strong understanding of operating systems (Windows, Mac, Linux), cloud services (AWS, Azure, GCP), virtualization tools, and scripting and automation techniques. Experience in firewall & networking and rights & roles management is also beneficial.

At Dynatrace, you’ll enjoy a dynamic and innovative environment that welcomes unconventional ideas. We offer a hybrid working model providing flexibility to work from home or in the office, along with a supportive culture that fosters collaboration and creativity.

Dynatrace has a unique and tailor-made career development program designed to recognize your potential and promote your strengths. This program aims to support you in achieving your professional goals, whether in technical skills or leadership growth.

Dynatrace provides comprehensive relocation support for individuals moving to Linz, Austria. This includes assistance with visa applications, work permits, accommodation, language courses, and a dedicated buddy program to help you transition smoothly into your new role and city.

Working at Dynatrace means being part of a globally diverse team with individuals from over 55 nationalities. You'll have the chance to collaborate with talented professionals across different backgrounds while working on cutting-edge technology solutions that impact millions of users!

As a Workplace Engineer at Dynatrace, you will enjoy competitive compensation packages, stock purchase options, and numerous benefits. We focus on providing a fulfilling work-life balance through flexible working models and a supportive work environment.

When building developer-tailored virtual desktops, it's essential to first gather requirements from the developers to understand their specific needs. Then, I would evaluate existing templates, customize options, and incorporate necessary tools and applications for a seamless experience while ensuring compliance with any approved solutions.

I have hands-on experience with cloud services such as AWS and Azure, focusing on implementing and managing virtual environments. I believe cloud technology is essential for scalability and efficiency in workplace solutions, enabling quick application deployment and accessibility for developers.

To ensure compliance with approved tools, I maintain meticulous documentation and inventory of all tools in use. Regular audits and communication with the developer community help identify unauthorized tools, allowing for proper removal and replacement with approved solutions. This fosters a secure and efficient workplace environment.

I'm proficient in scripting languages such as Python and PowerShell, which I would use to automate routine tasks, streamline deployments, and manage system configurations. My scripting skills enhance overall efficiency, enabling faster resolutions and improved productivity for developers.

To handle resistance from developers, I would first open a dialogue to understand their concerns and feedback. Providing training sessions, showcasing the benefits of the new technology, and incorporating their input into the decision-making process would help ease their transition and promote buy-in.

In my previous role, I evaluated several collaboration tools suggested by the team. I gathered user experiences, compared features, and conducted a cost-benefit analysis to present my findings. The chosen tool significantly improved inter-department communication and project tracking.

I have experience with various virtualization platforms, including VMware and Oracle VirtualBox. I have utilized these to create isolated environments for testing and development, ensuring stability and flexibility for developers in accessing different setups without conflicts on their local machines.

I prioritize requests from developers based on criteria such as overall impact on productivity, urgency, alignment with business goals, and the availability of budget and resources. By transparently communicating my evaluation process, I help manage expectations while addressing requests efficiently.

Best practices for rights and roles management include establishing clear policy guidelines, periodically reviewing user access, and implementing role-based access control (RBAC) to ensure that developers only have permissions necessary for their work, which improves security and minimizes risks.

I stay up to date with the latest technologies by participating in webinars, attending industry conferences, and actively engaging with tech community forums. I prioritize continuous learning through online courses and certifications to ensure I can implement innovative solutions effectively.