Host - Terra Restaurant

As a Host at Eataly, your primary responsibilities include greeting guests, managing seating arrangements, maintaining an accurate waitlist, and balancing the flow of guests among the service stations. You will also take and manage reservations, escort guests to their tables, and assist servers and bus persons to ensure efficient service.

To apply for the Host position at Eataly, you need at least 1 year of experience in a high-volume restaurant environment. Basic computer skills and excellent communication skills are essential, along with a high school diploma or equivalent preferred.

The pay rate for a Host at Eataly starts at $17.28 per hour plus tips, making it a competitive opportunity in the LA dining scene. Additionally, our Hosts enjoy various benefits, including medical, dental, and vision insurance.

Working as a Host at Eataly requires a flexible schedule, often including evenings and weekends. This schedule is essential as our busy restaurant hours coincide with peak dining times when your role is crucial in managing guest experiences.

Yes! Eataly offers a comprehensive benefits package for Hosts, including medical, dental, and vision insurance, paid time off, a referral bonus program, discounts throughout Eataly, and free family meals daily, making it a rewarding workplace.

In such situations, communicate politely with the guests about their wait time, manage an accurate waitlist, and offer complimentary drinks if the wait is longer than expected. Keeping guests informed is key!

Focus on a specific situation where you listened to the customer's concerns, remained calm, and found a solution. Emphasize the importance of customer service and how it impacts their dining experience.

Highlight communication skills, multitasking abilities, and exceptional customer service. Explain that managing the flow of guests and ensuring a welcoming atmosphere are vital for the Host role.

Discuss how you would manage the guest flow, use a computerized system, communicate with staff effectively, and work as a team to provide a seamless dining experience for everyone.

Share your passion for hospitality, interacting with people, and creating memorable experiences. Explain how being a Host allows you to set the tone for guests' dining experiences and contribute to a vibrant atmosphere.

Explain that you would prioritize consistent communication with the team, ensuring everyone is aware of table statuses, guest needs, and any special requests to maintain service effectiveness.

Talk about remaining organized, prioritizing tasks, and using effective communication with the team to handle busy service periods. Mention that staying calm helps create a better experience for guests.

Emphasize your flexibility and willingness to meet guests' requests where possible. Mention that you would balance these preferences with the overall flow and efficiency of the dining service.

Share that you would greet guests warmly, maintain an organized seating chart, communicate effectively with guests and staff, and ensure that every guest feels valued right from the moment they enter the restaurant.

Be honest about your flexible schedule, whether it includes evenings and weekends. Show enthusiasm about being available for busy service hours, as this is crucial for the role.