Produce Retail Lead - Eataly Aventura

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

A Produce Lead is responsible for stocking and displaying fresh produce products while providing exceptional customer service that consistently exceeds expectations.  Reports to the Fresh Market Manager.

• Stocks, rotates and faces fresh produce products according to department procedure; trimming, washing, culling and crisping produce to ensure quality and freshness and limit shrink
• Provides excellent customer service by greeting, assisting customers, taking special orders and responding to customer inquiries and complaints
• Receives product deliveries, ensures order and invoice accuracy and notes discrepancies according to established departmental procedures to ensure freshness and quality
• Checks to ensure that all floor sets, visual presentations, signage placement, etc. are faced and merchandised attractively as per quality standards
• Ensures all items are rotated by first in first out (FIFO) standards
• Organizes and maintains back stock and warehouse storage according to department standards
• Communicates respectfully and effectively with customers on upcoming events, new merchandise and product replenishment to increase sales
• Maintains a safe and cleanly work environment according to all department procedures, federal and state regulations
• Communicates fresh produce needs, adjustments, and problems to the Market Manager promptly and efficiently
• Performs other duties as required or assigned

• High school diploma or equivalent preferred
• Experience in a grocery setting preferred
• Ability to understand and implement written and verbal instructions
• Ability to perform simple mathematical calculations
• Ability to effectively multitask and organize workflow
• Excellent communication and customer service skills

Job Requirements

• Ability to exert well-paced mobility for up to 8 hours in length
• Ability to stand, bend, stoop, and lift up to 50 pounds in weight
• Ability to use hand truck, cart, box cutter, ladder, label maker and cleaning supplies

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!